How to Fix The Sims 4 Error Code 109 (Update 2024)

The Sims 4 is an exceptional life simulation video game created by Maxis’ Redwood Shores studio and published by Electronic Arts. It is the fourth major release in the popular ‘The Sims’ series. However, it seems that some players of The Sims 4 are experiencing an issue with Error Code 109. This error seems to affect devices running Windows 7/8.1/10 (32-bit and 64-bit) with the Deluxe edition and all patch updates installed. If you’re facing the same problem, you can refer to this troubleshooting guide for assistance.

This issue could be caused by several reasons, such as server downtime or maintenance, outdated game versions, corrupted or missing package files, etc. The error message that appears reads “The game failed to load. Error Code: 109:1bfa931d:93c41e54. It is recommended that you relaunch the game.” Without further delay, let’s proceed to the steps below.

How to Fix The Sims 4 Error Code 109 (Update)

Before heading over to the guide below, make sure that your Windows system is up-to-date and check the game server as well. Additionally, keep in mind that your game is also running the latest version because an outdated version can cause multiple issues. Another most important thing is to simply restart both The Sims 4 game and the device completely to check if the problem fixed or not.

1. Check Server Status

Checking the server status of the game is important these days because plenty of errors appear due to server downtime or the maintenance process. Affected players can ensure whether the problem is happening from their or the server’s end.

• You can head over to the Down Detector website to check the server status of The Sims 4 game. However, if the servers are active and no downtime is there, make sure to check the next step.
• Meanwhile, the affected Xbox console users can visit the PlayStation Network and Xbox Live status page officially whether the issue is appearing from Xbox’s server or not.
• Alternatively, if you’re playing The Sims 4 game via the Steam client then check out the unofficial Steam Status according to your region to know more.

If in case, any of the server statuses seems down or the maintenance is ongoing either from the game’s side or console or Steam side according to your gaming device then you should wait for a couple of hours before try running the game again.

2. Update The Sims 4 Game

It’s another most common solution when it comes to game crashes or errors etc. Simply updating your game to its latest version can fix plenty of issues or bugs.