But, sometimes, due to some reasons, these files get corrupted or damaged, which further prevents our device from functioning properly. So, to fix this issue, we require to reboot our device. Therefore, simply reboot your device and again check if the videos are started showing now or not.
Fix 3: Check The Server Status
Did you check if the Netflix servers are working or not? Well, there are chances that the Netflix servers may get down for maintenance purposes. So, if that’s the case, you have no other option except to wait.
But, yeah! To make sure that the server is working or not. You can simply hover to the DownDetector website to check if there are other users all around the world who reported the same issue or not.
However, we also suggest you follow the Netflix officials on their official Twitter handle because they always keep the users updated using their Twitter handle. After that, keep your eyes on Twitter so that you know wherever they Tweeted something regarding this issue.
Fix 4: Make Sure That The Internet Is Working
To watch your favorite TV shows or web series on Netflix, it is very important to have a good and stable internet connection. Unfortunately, we have seen many cases where this type of issue occurs due to a poor internet connection. So, you must have to make sure that your device is connected to a good internet connection.
However, in order to check your connection speed, you can simply hover over to the Ookla speed tester website. Then, check your WiFi connection speed. But, in case you find that the connection is relatively poor, then we recommend you contact your ISP and tell them to fix the connection issue in your area. Once the internet issue gets fixed, try accessing your video.
Fix 5: Power Cycle Router
Well, in case you have checked your internet speed and noticed that your router/ modem relatively gives you a poor connection speed. Then, until your ISP provider fixes the issue, make sure to power cycle your router or modem. Many users previously reported that the connection speed automatically gets fixed after rebooting their router.
So, to power cycle, your router, make sure to turn off the power button and plug out all the wires or cable that is connected to your router. After that, wait for 50-60 seconds and plug the cable back into your router. Then, turn on the power button and wait until the LEDs start blinking again on your router, especially the light that is located in front of the Internet option.
Fix 6: Check Your Subscription
Did you check if you have an active subscription to Netflix or not? Well, there are chances that your subscription may get expired due to which you are getting this error. Although generally, you get an email about the end date of your subscription, but still sometimes it may take a while to get the official email. So, in order to make sure that your subscription does not get ended, you can simply check out your subscription validity. However, in case you find that you don’t have an active Netflix subscription, then get one and try again.
Fix 7: Clear Cache Data
There are huge possibilities that your system may have stored some cache data which may get corrupted that’s why you are getting this kind of issue. So, in order to fix it, if you have noticed that Netflix is not showing any video.
Then, try clearing the cache files of your Netflix app. Many users previously reported that this helped them to fix this kind of issue. Therefore, it is clear that this fix that the potential to resolve the issue that is occurring due to the stored cache data.
Fix 8: Uninstall And Reinstall The App
If you have tried everything but find that nothing helps you, you have the last option that will help you fix if Netflix is not showing any video. But, to perform this, you need to uninstall your Netflix application.
So, once you have uninstalled the Netflix application from your device, download and install it again. Then, log in using the credential and check if the issue gets fixed or not. Well, most probably, this time, the issue gets fixed, and you can now enjoy your content.
So, if you are here in this section of our guide, then possibly none of the methods mentioned in this guide helped you. Therefore, now there are no other options available that you can use to resolve this error other than contact the support team. You need to explain everything to the support team to understand the issue and further help you resolve the issue.
From Author’s Desk
So, that’s all on how to fix the Netflix not showing any video. We hope that this guide has helped you. But, at the same time, if you have any doubts or questions, comment below. Our team will surely clear all your doubts.
