DISM.exe /Online /Cleanup-image /Restorehealth
It will take serval minutes for the DISM scan to complete. Once it’s done, type the following commands in the command prompt and press Enter to run the SFC scan.
sfc /scannow
It is possible that you are having the issue due to third party applications and processes that are in conflict with each other. To resolve this, you can perform a clean boot. To do so you will have to disable all the startup applications.
Step 1: Firstly, open up the Run Dialogue Box by pressing the Windows Key + R on your Keyboard. Then in the Run dialogue box, type msconfig and click OK to open up the System configuration.
Step 2: In the System Configuration Window, go to the Services tab, and uncheck the Hide all Microsoft services option. Then click on the Disable all button under the application list, to disable all the startup processes and applications.
Step 3: Now in the System Configuration Windows head over to the Startup tab, there click on the Open in Task Manager option. The Task Manager will open up, in the Startup tab, select all the startup applications and click on the disable button.
You can tweak a few startup settings and check which applications are not causing any issue. Also, applications and processes that are in conflict with others and causing issues. Once you have disabled all the startup process, you can reboot your PC and check if the error still persists.
Fix 3: Uninstalling and Disabling Incorrect Drivers in Safe Mode
If your drivers have been corrupted then uninstalling them might be a great option for you. However, if you have installed an incorrect driver for your system, then there will be lots of issues.
To fix such an issue, you will have to disable the incorrect drivers and can also install the correct drivers. Though the error can cause unexpected shutdowns, it will be best if you do the task in Safe Mode.
Step 1: Restart your Windows and on the boot press the F8 key. The Advanced Boot options key may vary depending on what device you are using, therefore check on the internet beforehand.
Now, in the Advanced Boot Options Window, select the Safe Mode with Networking option and continue.
Step 2: Enter your Windows credentials and log-in, then to open up the device manager press the Windows Key + X keys on your keyboard and select Device Manager from the menu.
Now in the Device Manager, expand all the categories and right-click on all of the drivers. Select properties, check if whether the driver is for your device and hardware or not, if not Uninstall or Disable it.
If all of the drivers are correct and yet you have the issue. Then disable all the drivers, also you can uninstall them. Try re-enabling the drivers one by one and check which drivers cause the error to occur.
After installing the drivers, reboot your PC.
Fix 4: Restore Windows
If you have previously created a Restore point before the Error, then your best bet will be to restore your Windows to the last restore point to fix the error.
To do so, press the Windows Key + R to open up run Dialog Box, there type rstrui, and hit enter.
This will open up the Run Accessory, there click on the Next button, and continue. Check the Show more restore points option to view all the recent restore points.
Select from one of them, click on Next, follow the wizard, and click on the finish button to complete restoring your Windows. Reboot your Windows and check whether restoring your Windows fixes the error or not.
Conclusion
So these are some common methods to fix the unexpected shutdown error. But you need not worry as such tiny errors do not possess any threat. But these errors might originate from corrupt or infected files. Therefore, it is suggested that you run the DISM and SFC scan first to ensure that the issue is not due to any broken and corrupted files. Even more, running these two particular scans will optimize your Windows performance, so there is no harm running the scans.
