Fix: Astro A10 Mic Not Working Issue
Whenever you connect a new headset to your PC, it is bound to get an auto to detect and work. However, this is not the case with Astro A10, as its microphone is not working. This issue could be due to outdated drivers or sound configuration settings.
It is quite possible that you accidentally have hit the mute button on your headset. Astro A10 comes with an inbuilt mute button which helps users to mute or unmute in a fast manner.
So you may check you accidentally have pressed this button. You will find this button on the connecting cable for the headset.
Just like your headphone, your laptop also has a mute button. This is mostly located on your keyboard and clubbed with function keys and helps you to mute or unmute quickly. It is possible that you have pressed it accidentally and which is causing the Astro A10 Mic not working issue.
Apart from this, also check if you have turned down your speaker volume to a 0% level. If speakers are at 0%, your mic will also go on mute.
Check connecting cable
Although Astro 10 do come with Bluetooth connectivity functionality, some users still prefer the audio cable as it is faster and transmits clear signals. But if this cable is stretched out during your gaming sessions or has any physical damage, then a few features of your headphone might not work, including the mic.
So please check if there are any visible signs of wear and tear on the cable. And if there is, please get a replacement cable from your nearest computer accessories shop.
Give Mic Permissions
Moden PC and consoles are all about privacy and protection. Since many apps and services are there which can spy on you using your microphone and camera, so there are countermeasures to stop such behaviour. Now you explicitly have to share microphone permission to individual apps.
So in case, you’re facing Astro A10 Mic not working Iisue with a game or software, then you have to give that game microphone permissions so that it can process the microphone signals. It can sound very exhausting, but it is very easy to do.
Open Windows settings and navigate to Microphone.
Here, make sure the microphone is enabled and all the relevant apps have permission to use/access it.
Restart PC/console
Restarting your PC or console can help fix any temporary issues with your microphone or speaker. Usually, peripheral devices such as headphones and external speakers get technical glitches. So give your PC a restart and see if it helps. In case you use a gaming console, turn it off and on again.
Re-Pair Bluetooth
Astro A10 also comes with Bluetooth connectivity, and many users like to use their headphones without worrying about their wires tangling. But Bluetooth can get a little tricky if you have configured your headphones in just speaker mode. So you might have to re-pair your headphones correctly, and the problem will be solved.
Open Windows settings and navigate to the Bluetooth option.
Here, click on Add a new device and search for your headphones.
Wait until it detects and click on pair if you do so. Once paired, the microphone will work correctly as usual.
Enable Microphone
If the above methods do not help you with the issue, it is quite possible that the mic is not turned on in the hardware settings itself. But don’t worry, you can enable it via the control panel easily.
Press the Win and R keys on your keyboard, then enter “mmsys.cpl“.
Here go to the recordings tab.
Here find the connected headset and enable it.
Now check if the microphone is working, if not follow the below methods.
Set as Default Microphone
When you don’t set default microphone settings, your system will use the inbuilt microphone and not your connected headphone. So you have to set it as default. Here’s how:
Press the Win and R keys on your keyboard, then enter “mmsys.cpl“.
Here go to the recordings tab.
Here, find the connected headset and choose the “Set as default device” option.
Update your audio drivers
Although Windows is designed to handle any headphone connection without installing external drivers, you may need to install device drivers in some cases.
Open Device Manager on your computer.
Go to Sound, Video and game controllers. Right-click and choose the update driver option.
Here choose search automatically and wait until Windows finds the best compatible drivers.
Once the driver is installed, restart your computer and see if the issue is fixed.
Check for Hardware Damage
If none of the above methods works for you, then it’s quite possible that your headphones have a hardware issue with the microphone component. If your device is still in the warranty period, please contact the customer support team and request a replacement.
Conclusion
Here are some troubleshooting ways to fix the Astro A10 Mic not working issue on your end. Please note that headphones will work perfectly as long as proper drivers are installed and relevant microphone permissions are given. If none of these help, then it indicates that your headphones have hardware damage, and you need to connect with customer support.
