So, you need to make sure that your phone is connected to the internet before trying to access the WhatsApp Web. However, if your smartphone is connected to the internet, you must wait until the connecting process gets completed, and you will see that the WhatsApp Web gets synced properly.
Fix 3: Verify Browser Compatibility
You need to check if your browser is compatible with the WhatsApp Web or not. Although almost every browser supports WhatsApp Web such as Microsoft Edge, Chrome, Firefox, Opera, or Safari. But, if you have Internet Explorer, then sadly, but Facebook has already stopped the WhatsApp Web support because of security reasons.
This is because Internet Explorer has no patches or security updates, due to which your PC becomes vulnerable to viruses and malware. So, you have to make sure to check whether the version of the browser that you are using supports the WhatsApp Web.
Fix 4: Reload The Page

It is possible that the Chrome browser is experiencing difficulties in loading if you get the “not syncing” error or another error code instead of opening WhatsApp.
However, there are chances that you may also notice that the page loads slowly or does not open at all. Therefore, in that case, you must hit the reload button located at the top-left corner of the screen.
Fix 5: Use The Incognito Tab

If you are still frustrated with the issue, we advise you to use the Incognito or private mode to keep your browsing data private. However, it will also keep your online presence private from your ISP, colleagues, etc.
Moreover, you know what, generally, your ISP has all the access to your browsing activities, but they will not be able to access them using the Incognito mode.
However, many users reported that WhatsApp again starts syncing once they start opening their WhatsApp Web using the incognito mode. Therefore, you must also try this out and check if private browsing is the option that helps you.
Fix 6: Remove The Cache And Cookies
It is also possible that there’s some cache data that is stored on your browser may get damaged or corrupted. Therefore, removing them will be the right choice for you. So, let’s see how to remove the cache and cookies on your Chrome browser:
- First of all, tap on the Three-dot button and click on Settings.
- After that, select Privacy And Security from the left of the screen.
- Then, hit the Clear Browsing Data button.
- Now, checkmark the box beside the Cookies and Other Site Data. Then, hit the Clear Data button.

Fix 7: Turn Off The VPN
So, are you using any VPN on your PC? If so, we suggest you turn off the VPN while opening the WhatsApp Web. However, many users are there who reported that once they have disabled the VPN on their PC and opened the WhatsApp Web, it again started syncing. Therefore, you should also try disabling it and let us know if it helps.
Fix 8: Check Your Internet Connection
A good internet connection is very important to access the WhatsApp Web on your PC. Therefore, you just have to make sure that you have a good and stable internet connection. So, if it is not syncing on your Chrome browser, then we advise you to hover over to the Ookla Speed tester website and check out your connection speed.
After that, if it won’t give you proper speed, then power cycle your router and check the speed again. Then, again open the WhatsApp Web and check if the issue gets resolved or not.
Fix 9: Scan The QR Code Properly
There are also possibilities that you may not have scanned your QR code properly. So, we advise you to again scan the QR code properly. Then, wait until the syncing process gets completed. This time you will see that you can successfully able to access the WhatsApp Web on your browser. 
From Author’s Desk
So, that’s how you can fix the WhatsApp Web not syncing error. We hope that this guide has helped you. Meanwhile, comment below if you have any other questions related to the same topic.