Pocketpair’s new Pokemon-inspired exploration survival video game allows players to get into the immersive experience in Palworld with both solo and multiplayer modes. Though the title has become quite popular in the market and already crossed 20 million players’ landmark fast, it may go through some bugs or errors due to the early access stage. It seems that several players are experiencing the Palworld Unreal Engine Crash on the PC including ‘A Process Has Crashed UE-Pal / Unreal Engine Crash’.
Whenever Palworld players try to get into the game, a black screen issue appears on the screen. It throws an error notice that says “A process has crashed UE-Pal Unhandled Exception EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000” error in Palworld. This can be frustrating a lot when players encounter the error quite often. Now, if you’re also one of the victims to encounter this error, then don’t worry. It looks like there are several potential reasons behind such an error.
How to Fix Palworld Error A Process Has Crashed UE-Pal / Unreal Engine Crash
The chances are high that somehow your game version becomes outdated or the game files are corrupted on the PC which triggers the UE-Pal error. Whereas temporary system glitches, multiplayer-related issues, outdated graphics drivers, lack of system permission with the game, antivirus or firewall blocking conflicts, conflicts with the Palworld game server, issues with the multiplayer world, troubles with the Nvidia in-game overlay, DirectX shader cache issue, and more can also trouble you with Palworld Unreal Engine Crash.
Luckily, here we’ve shared with you some workarounds to try to resolve this error. Make sure to follow all troubleshooting methods until the problem has been fixed. So, without further ado, let’s jump into it.
1. Restart Palworld
Before performing any other workaround, you should force close the game and then restart it on your PC. You can check the steps below to do so.
- Close both the game and the client on your PC.
- Press the Ctrl+Shift+Esc keys to open Task Manager.
- Click on Processes > Select the Palworld.exe task.
- Click on End Task and close the client task too.
- Now, restart your PC to apply changes.
2. Reboot the PC
The second thing you should do is to manually restart your PC to refresh any temporary system glitches or cache data issues whatsoever. It’s better to reboot the system by following the steps below to avoid such issues.
- Open the Start menu > Click on the Power menu.
- Click on Restart > Wait for the system to boot again.
3. Run Palworld with the System Permission
It might be possible that somehow your Palworld game application doesn’t have system permissions to run properly. You should follow the steps below to run the game as an administrator to avoid potential glitches.
- Head over to the installed game directory on your PC.
- Right-click on the Palworld.exe app.
- Go to Properties > Click on the Compatibility tab.
- Enable the Run this program as an administrator option.
- Click on Apply > Click on OK to save changes.
4. Turn Off In-Game Multiplayer Mode
You might also need to disable the online multiplayer mode in Palworld to ensure there is no conflict with the multiplayer lobby joining. Several players have found this trick helpful. So, you should also check for the issue further.
- Launch Palworld > Go to the main menu.
- Click on Change World Settings.
- Turn Off the Multiplayer mode.
- Confirm it and start your game.
You can also try creating a new world and then turn off the multiplayer settings in Palworld.
- Launch Palworld > Go to the main menu.
- Click on Start Game > Click on Create New World.
- Enter a name in your world.
- Turn On the Multiplayer mode.
- Start your world and press the ESC key.
5. Update Palworld
You might also try updating the game manually by following the steps below to ensure there is no issue with the outdated game patch version. Sometimes an outdated game version can trouble you a lot with the Unreal Engine Crash.
For Xbox App:
- Open the Xbox app for PC.
- Go to My Library > Click on the Palworld game.
- Now, click on the More options (…) button.
- Click on Manage > Select Files.
- Then select Check for updates.
- Reboot the system to apply changes.
For Steam:
- Open the Steam client > Go to Library.
- Right-click on the Palworld game.
- Click on Properties > Click on Updates.
- Now, go to Automatic Updates.
- Select Only update this game when I launch it.
- Once done, reboot the system to apply changes.
6. Verify and Repair the Game Files
Sometimes corrupted or missing game files installed on the system might cause multiple issues with the in-game graphical issues. The chances are high for scanning and repairing the game files by following the steps below.
For Xbox App:
- Open the Xbox App for Windows.
- Go to My Library > Select the Palworld game.
- Select the More options (…) button.
- Click on Manage > Select Files.
- Next, click on Verify and Repair.
- Wait for it to complete > Then reboot the system.
For Steam:
- Open the Steam client > Go to Library.
- Right-click on the Palworld game.
- Go to Properties.
- Now, click on Installed Files.
- Click on Verify integrity of game files.
- Wait for the process to complete.
- Once done, restart the system.
7. Update Your Graphics Driver
It’s also recommended to check for graphics driver updates in both recommended and manual ways to ensure there is no issue with the graphics driver version.
Recommended Update:
- Open the Start menu > Search and open Device Manager.
- Double-click on Display Adapters.
- Right-click on the dedicated graphics card.
- Click on Update Driver > Choose Search automatically for drivers.
- If an update is available, the system will automatically download & install the latest version.
- Once done, restart the computer to apply changes.
Manual Update:
If you can’t find any pending updates, go to the official website of the respective graphics card brand below and search manually for the latest update. Do remember that you’ll always have to search for the latest driver version and specific for the model you’re using. If a new version is available for the graphics card, download the driver and install it on your PC. You can jump to the link below to do so:
8. Check the Server Status of Palworld
It’s recommended to check for the server status of Palworld by visiting the Palworld Server Status here to ensure there is no issue with the Palworld service. Sometimes downtime or maintenance can cause multiple issues with the game startup and multiplayer connectivity. You should also follow the official @Palworld_EN Twitter handle to get notifications for all server-related issues. If there is a server downtime, make sure to keep waiting for a couple of hours and retry again.
9. Allow Palworld via Windows Firewall
It’s suggested to allow the Palworld game application in the Windows Firewall by following the steps below to ensure there is no game-launching experience or server connectivity.
- Open the Start menu > Search and open Allow an app through Windows Firewall.
- Now, select Change settings.
- Click on Yes to allow the system admin permission.
- Select Allow another app > Browse to the installed game folder.
- Select the Palworld.exe application and add it to the list.
- Click on OK to save changes.
- Then you can run the game again.
10. Disable Nvidia In-Game Overlay
We should also recommend our readers turn off the Nvidia in-game overlay option on their PC manually by following the steps below. Several players have found this method useful.
- Open the Nvidia GeForce Experience app.
- Click on Options (gear icon) from the top right side.
- Turn Off the In-Game Overlay option.
- Now, run the Palworld game to check for the issue.
- If the problem persists, you can turn it on again.
11. Create a New Multiplayer World
If the above methods don’t work, create a new world in Palworld by following the steps below to allow the game server to work properly. This specific method might help in resolving the server connectivity errors.
- Launch Palworld > Go to the main menu.
- Select Create New World.
- Follow the on-screen prompts to set up your new world.
- Try joining a new world again.
12. Try Fast Travelling to Another Location
You should try to travel fast to another location in Palworld to avoid the UE-PAL or Unreal Engine Crash Error up to some extent. It’s recommended to perform this method to resolve the in-game graphics-related issues.
13. Delete DirectX Shader Cache
DirectX is a requirement to run plenty of modern PC games. It’ll help in fixing the game startup or in-game graphical processes to some extent. It’s better to delete the DirectX shader cache manually by following the steps below.
- Press the Win+I keys to open Settings.
- Go to System on the left panel.
- Click on Storage > Select Temporary Files.
- Select DirectX Shader Cache from the list.
- Click on Remove Files to delete the shader cache.
14. Force Run Palworld in DX11
It’s also recommended to forcefully run the DirectX 11 version on the Steam client for Palworld via the ‘set launch options’. This specific method will help in fixing the game-launching issues for several Palworld players. You can follow the steps below to run Palworld with DX11.
- Open the Steam client > Go to Library.
- Right-click on Palworld on the left side.
- Click on Properties > Go to the General tab.
- Go to Set Launch Options.
- Type the following command in the blank field:
-force -dx11
- Save changes > Then run the Palworld game to check for the issue.
15. Reinstall Palworld
If none of the workarounds did come in handy then make sure to follow the steps below to uninstall and reinstall the Palworld game to check for the issue further.
For Xbox App:
- Open the Search menu > Search and open Xbox.
- Go to installed games on the left side.
- Right-click on the Palworld game.
- Click on Uninstall Game > Wait for the game to be deleted.
- Once done, open the Microsoft Store again.
- Go to the Store tab > Click on the Palworld game.
- Click on Install > Wait for the game to get installed.
- Once done, run the Palworld game to check for the issue.
Please Note: You can change the installation for the game by going to My Library > Install Queue. Here you can select the Install Now (arrow up) button.
For Steam:
- Open the Steam client on your PC.
- Go to Library > Right-click on Palworld.
- Now, click on Manage.
- Click on Uninstall > If prompted, confirm it.
- Then follow the on-screen instructions to uninstall the game.
- Once done, restart the system to apply changes.
- Next, launch the Steam client again.
- Reinstall the Palworld game on a different disk drive.
- Wait for the game to be installed again.
- Finally, restart the computer, and run the game.
Last but not least, you should Contact Steam Support or Contact Pocketpair to submit a support ticket for the same issue. This method will allow the Palworld developers to investigate the A Process Has Crashed UE-Pal Error or Unreal Engine Crash issue to resolve it.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
