Fix 3: Update the System Software
If your Xbox or PlayStation console is out of date, this can cause performance and headset connectivity issues. Check the system software for updates. The console should be kept up-to-date using the steps mentioned below:
For Xbox Consoles:
- Open the Dashboard menu by pressing the Home button.
- In the Settings menu, choose All Settings.
- Select System > Updates.
- The update process can be completed by selecting Update Console and following the on-screen instructions.
- To apply the changes, restart the console once you’ve finished.
For PlayStation Consoles:
- On the PlayStation console, go to the Settings menu.
- Select System Software Update.
- To apply the changes, reboot the system.
Fix 4: Power Cycle the Console
Power cycling the console might be a helpful method to fix temporary glitches and cache data issues. The console’s Power button has to be hold and pressed until the LED indicator turns off; then, it is time to unplug the power cable. Once the console has been turned on, wait a few minutes and connect the cable.
Fix 5: Update Controller Firmware
Multiple issues can also be caused by controller updates pending to be installed, which can also cause the headset to malfunction. HyperX Cloud Stinger Not Working may be fixed using this method.
For Xbox Consoles:
- Plug a headset into your stereo headset adapter if you’re using one.
- Using the USB cable, connect the Xbox to your computer.
- On Xbox Series X, the port is located just below the Pair button on the front.
- On Xbox Series S, the port is next to the Pair button on the left side.
- The Xbox One console has a port on the left side.
- Ensure that the USB cable is plugged into the controller’s top.
- Next, open the guide menu by pressing the Xbox button on the controller.
- In the Profile & system menu, select Settings, then select Devices & connections.
- To update your controller, select Accessories.
- Select ‘…’ to check your controller’s firmware version on the Xbox Wireless Controller screen.
- Select the Firmware version and follow the on-screen instructions to update the firmware.
For PlayStation Consoles:
- You will need to connect the PlayStation controller to your PS4 with the USB cable.
- You will need to connect the PlayStation controller to your PS4 with the USB cable.
- Select Wireless Controller Device Software under Controllers.
- You can download and install an update if it is available.
Fix 6: Change Chat Mixer Settings on Xbox Consoles
If you want to hear the sound that other people are saying, your Xbox console’s chat mixer settings should be adjusted. This specific option may solve the HyperX Cloud Stinger Not Working issue during gameplay.
- On the Xbox home screen, select Settings > Display & Sound.
- Click Volume, then select Chat Mixer, then click Do nothing.
Fix 7: Adjust Audio Settings
You should also adjust your console’s audio settings by following the instructions below. There may be a lot of conflict between the audio and microphone settings sometimes.
For Xbox Consoles:
- Go to Settings > Choose Account from the Xbox home screen.
- Go to Privacy & online safety and select View details & customize.
- Select Voice and Text Communication > Everyone.
For PlayStation Consoles:
- From the PS4/PS5 Settings menu, choose Devices > Audio Devices.
- Click Input Device > Choose Headset Connected to Controller.
- Select Volume Control (Headphones) > Maximum Volume Level.
- Make sure All Audio is selected under Output to Headphones.
- To check the status of your microphone, click on Adjust Microphone Level > Follow the wizard.
- To finish, select Output Device > Select Headset Connected to Controller > Repeat the process for the output device.
Fix 8: Change Party Chat Output on Xbox Consoles
By changing the Xbox console’s party chat settings, you can choose whether the party chat will come through your TV speakers or your headset. You can adjust the party chat output device to make it play through your speakers.
- Select Display & Sound from the Xbox console’s Settings menu.
- In the Volume menu, choose Party chat output.
- Change Speakers to Headset if Speakers are selected.
Fix 9: Check If It Is Muted
The good idea is to determine whether the console’s volume is muted. To hear out audio on your headset, simply unmute it and adjust the volume level on the higher side if it’s muted. Users often forget to do that in a hurry, even though it’s common practice. It may also fix the HyperX Cloud Stinger Not Working issue.
You could contact HyperX Cloud Stinger for further assistance if none of these methods worked. It is easier to replace a headset that is under warranty. A manufacturing defect in some cases may also cause it, but that does not mean it can’t be addressed.
Also Read: Fix: HyperX QuadCast Not Picking Up Voice or Sound
So, that’s all on how to fix HyperX Cloud Stinger not working issue on PS4, PS5, Xbox One, Xbox Series S|X. We hope that this guide has helped you. For further assistance, comment below and let us know.
