Fix 2: Check If Your Disabled The Microphone
Did you check if you have accidentally disabled the microphone on your PC? Yes, possibly chances are there as we sometimes disable the mic for some reasons but further forget to enable it. Therefore, you must check out if you have disabled the microphone on your Windows PC. So, to do so, these steps will help you:
- Initially, right-click on the speaker icon and select the Sound Settings.
- Afterward, scroll down and go to the Input settings.
- Then, slide the slider located in front of the Volume option to the max.
That’s it. Now, try using your HyperX QuadCast and see if the not picking up voice or sound issue gets resolved or not.
Fix 3: Restart Your PC
If the above method doesn’t work for you, then try rebooting your PC as the possibility is there that your device may have some stored damaged cache files which prevent your system hardware from functioning properly.
Therefore, rebooting your device will be the right choice as it will flush the RAM and give your system a fresh new start to work properly. So, try this and check if the microphone issue gets resolved or not.
Fix 4: Reconnect It
If you haven’t tried this, make sure to give it a shot, as it has a high potential to resolve this type of issue. Yes, the mic error is generally caused when your system doesn’t read your external microphone. Therefore, when you reconnect it repeatedly, your device will automatically recognize it and resolve the error for you. So, we highly advise you to try this out and check if it helps.
Fix 5: Check For Damage
Possibilities are also there that your HyperX QuadCast might have some external damage due to which it now fails to pick up voice or sound. So, I personally suggest you to thoroughly inspect your mic as possibly chances are there that you may drop your HyperX QuadCast due to which it gets damaged internally, resulting to this type of issue.
However, if you find any damage that occurs on your mic, then immediately hover over to your nearest service center instead of trying to repair it yourself.
Fix 6: Use Speech and Run Troubleshooter
Still, no luck? Don’t worry! You can try running the speech and run a troubleshooter, as many users previously reported that this helped them to resolve the error. You should also try this out to see if it helps to resolve the HyperX QuadCast not picking voice or sound errors. However, if you don’t know how to do this, make sure to perform these steps:
- Firstly, open the Windows Settings.
- Then, tap on the Troubleshooter.
- After that, hit the Other Troubleshooter option.
- Now, hit the Run button located in front of the Recording Audio option.
Fix 7: Update The Microphone Driver
Updating your microphone driver will be another good option that can help you resolve the HyperX QuadCast not picking up voice or sound issues. Therefore, you must have to make sure that your microphone driver is up-to-date. Nevertheless, if you are not familiar with the process, please perform these steps:
- To begin, open the Device Manager and tap on the Audio Inputs and Outputs.
- Now, simply right-click on the Microphone name and hit the Update Drivers option.
- Then, select the Search Automatically For Drivers.
Fix 8: Update OS
Possibilities are endless as some an older OS version might also cause your microphone to not function properly. Therefore, you must have to make sure that your system OS is up-to-date. However, to do so, these steps will help you:
- Press the Windows + I button simultaneously in order to open the Windows Settings.
- Afterward, go to the Windows Update section and hit the Check For Updates button.
Fix 9: Reach Out Help Desk
Still, no luck! Then, it’s time to reach out to the HyperX help desk. They will surely help you get rid of this situation. Hence, simply click on the given link and try contacting to the official support team. You can also go to the nearest service center (if possible) and replace your mic if it is still under warranty period.
That’s all I have to say about fixing HyperX QuadCast, not picking up voice or sound issues. Hope this guide has been helpful. However, comment below and let us know for any further details or queries.
