How to Fix If Fingerprint Scanner Not Working or Not Detecting on Poco X2

Poco X2 has a fingerprint sensor located at the power button, which means Power Key and Fingerprint sensor is attached to each other. But are you having some issues with the fingerprint sensor in your device? Then you need to follow the below troubleshooting guide to fix if Fingerprint Scanner not working or Not Detecting in Poco X2.

Your phone’s fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Do follow the below methods to get rid of the issues you are having with the fingerprint sensor of Poco X2. Fingerprint Scanner is not working or detecting the fingerprints, this can be a software glitch that can be solved by a few troubleshooting methods. If it is not solved with the methods we provided, then the last option would be to visit the nearest Xiaomi Centre and get it examined by an authorized technician.

Poco X2

Fix, Fingerprint Scanner Not Working or Not Detecting on Poco X2

Simple Reboot or Forced Reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Poco but this applies to every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.

Install Latest Software Updates

Open ‘Settings’ from either the Quick Nav menu or the launcher.
Scroll Down and Tap ‘My Device’.
Then tap on ‘System Update’.
Tap on the ‘Check for updates’.
If a system update is available, you’ll see the option on the screen. Tap Download and Install.
If your system is up to date, you will see a message stating that the system is up to date.

Here are a few things that are needed to take care while updating your Poco X2 or any device:

Your device must be connected to the internet.
Your device must have enough space to download the update.
Your device should have enough charge, more than 50% to install the update.

Delete and add fingerprints

From a Home screen, swipe up or down from the center of the display to access the apps screen.
Open the Settings app.
Tap Biometrics and security.
Tap Fingerprints. If prompted, enter the current PIN, password, or pattern.
Select the fingerprint to remove. To select all, touch and hold a fingerprint until selected then tap All (upper-left). When selected, a blue checkmark will appear to the left of the fingerprint.
Tap Remove (upper-right).
To confirm, review the disclaimer then tap Remove.
That’s it. You’ve now removed a fingerprint from your device.

Once you’ve removed all stored fingerprints, set fingerprint recognition up again. Prior to beginning the setup, make sure that:

your hands, especially the fingers you want to add, are clean of dust, moisture, dirt, oil, lotion, dyes, etc.
you have your screen unlock option (PIN, Pattern, or Pattern) ready.

Below are the steps on how to add additional fingerprints on Galaxy:

From a Home screen, swipe up or down from the center of the display to access the apps screen.
Open the Settings app.
Tap Lock screen.
From the ‘Looking for something else?’ section, tap Fingerprints. If prompted, enter the current PIN, password, or pattern.
Tap Add fingerprint. If prompted, enter the current PIN, password, or pattern.
Follow the on-screen tutorial to scan your fingerprint. Repeat this step as necessary until the process is complete.
Tap DONE (lower-right).
That’s it! You’ve now registered another fingerprint.

Clear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

Turn off your phone.
Now Press and hold Volume UP key + Power Key on your Poco device simultaneously for a while
Once you see the Poco logo, you can release the button.
The phone is now booted in recovery mode
Use Volume keys to navigate to the Wipe cache partition option
To confirm, you can use the Power button.
Restart your phone

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

Your device must be powered on.
Press the power button on the phone.
When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
Now, long-press the Power OFF word on the screen.
Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
Select to reboot into Android Safe Mode.
When done, a dedicated Safe Mode watermark will be displayed on your smartphone
Observe the phone and check for the problem.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

Open ‘Settings’ from either the Quick Nav menu or the launcher.
Scroll Down and Tap ‘Apps’.
Now, tap on ‘Manage Apps’
If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
Tap ‘Show All Apps’.
Find and tap the appropriate app.
Tap Uninstall.
Tap OK to confirm.

Factory Reset

Disclaimer

Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.

Open ‘Settings’ from either the Quick Nav menu or the launcher.
Scroll Down and Tap ‘My Device’.
Now again scroll down and tap ‘Backup & Reset’.
Now finally scroll till the end and tap ‘Erase all data (Factory Reset)’.
Now, tap on the ‘Delete all data’ button that is located at the center bottom of the screen.
Now, it will ask for your lock screen password, confirm it.
Again it will ask your Mi account password.
Enter the password and tap the Ok button.

From Recovery:

Turn off the device
Press and hold Volume Up key + Power Key
Release Power key when POCO logo appears but keep pressing Volume Up key
Release Volume Up key when Mi-Recovery Appears
Use Volume keys to select and Power key to confirm
Select Wipe Data and press power key to confirm
Select wipe all data and press power key to confirm
Select Confirm press power key to confirm
Select “back to main menu” by press power key
Select Reboot and press power key to confirm
Select Reboot to System and press the power key to confirm.

Conclusion

That was it, this was the easiest way to Fix when Fingerprint Scanner Not Working or Not Detecting on Poco X2. Follow them carefully to get benefits of the feature in your Poco X2. Are you facing any problems and issues with your Poco X2? Then there is nothing to worry about, we have an article dedicated to Poco X2’s issues and guides. Here is the Poco X2 Troubleshooting Guide. Although it’s rare, some cases of the issues on Poco devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Mi Store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.

Do you own a Poco Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Poco are coming soon.

If you have any queries regarding this, the comment section always available for you.

Poco X2 Troubleshooting Guide