Fix: Epic Launcher Crashing or Freezing on Windows 11

Epic Games, Inc. is an American video game company that offers a free-to-use Epic Games Launcher as an authorized digital distribution platform for video games and software for Windows. So, PC users can easily download and install in-house Epic Games titles using the launcher, including downloads for the Unreal Engine game creation platform. However, recently, players reported the Epic Launcher Crashing or Freezing on Windows 11.

Now, if you’re also one of the Epic Games Launcher users and whenever trying to launch the client on the Windows 11 PC, either it crashes or freezes, then make sure to follow this troubleshooting guide to fix it. Although Windows Defender marks Epic Games Launcher as a trojan virus in some cases, it’s safe to use. Recently, Microsoft also released the latest generation of Windows 11 OS, which is a successor to Windows 10 OS and so many users are shifting to it.

1. Check Epic Games Status

It’s highly recommended to check for the Epic Games Public Status via this webpage to ensure no server downtime or outage is appearing. If there is an issue with the operations or services then you should try waiting for a couple of hours before jumping to any conclusion. If there is no issue with Epic Games or Epic Online Services, follow the next methods one by one until the problem is fixed.

2. Update Windows

An outdated Windows OS or build can have buggy elements or stability issues. If you haven’t updated your Windows version for a while, then follow the steps below to check for updates.

Press the Windows + I keys to open Settings.
Click on Windows Update from the left pane > Check for updates.
If there is an update available, make sure to Download and Install it.
The update installation process may take some time, and you’ll have to reboot your computer to apply changes. (when prompted)
Once done, you can try launching Epic Games Launcher to check for the crashing or freezing issue on Windows 11.

3. Check for Optional Updates

You can also check for optional updates on your Windows computer to check whether there are additional driver or software updates available. If so, make sure to install those updates straight away by following the steps below:

Press the Windows + I keys to open Settings.
Click on Windows Update from the left pane > Click on Advanced options.
Now, go to Optional updates (under Additional options) > Click on Driver updates to expand the list.

Fix: Steam Crashing or Freezing on Windows 11

If there are driver or application updates available, select them one by one whatever you want to update.
Finally, click on Download & install > Wait for the update process to be completed.
Reboot your PC to apply changes.

4. Update Graphics Driver

Make sure to check for the graphics driver update on your Windows 11 PC to ensure there no updates are pending. Sometimes an outdated or corrupted graphics driver version can cause several compatibility issues with the games or applications to run properly. To do so:

Press Windows + X keys to open the Quick Start Menu.
Click on Device Manager > Double-click on Display adapters.
Right-click on the graphics card > Select Update driver.
Choose Search automatically for drivers.
If there is an update available, it’ll automatically download and install the update.
Once done, make sure to reboot your computer to apply changes.

5. Run an SFC scan

By running the SFC scan on your Windows 11 PC you’ll be able to find out whether any program file or the disk drive has some issues or not. If there is an issue, you can try manually fixing it out.

Click on the Start Menu and type cmd.
Now, right-click on Command Prompt from the search result.
Select Run as administrator > If prompted, click on Yes to give admin privileges.
Once the command prompt window opens, type the following command and hit Enter to execute it: [There is a space before /]

sfc /scannow

Now, wait for the process to complete.
Once done, restart your computer to change effects immediately.

6. Change Video Performance Settings (32-bit only)

Note: This method only works on the 32-bit architecture. So, if your PC is running on the 64-bit then skip this method.

Click on the Start menu > Search for advanced system settings.
Click on it from the search result > Select Advanced.
Make sure to click on Settings under the Performance tab.
Select the Data Execution Prevention tab > Click on the ‘Turn on DEP for all programs except those I select’ option.
Now, click on Add > Select the Epic Games Launcher executable file that has the issue.

7. Uninstall Sonic Studio 3

Some reports are coming out that uninstalling the Sonic Studio 3 application on the PC did fix the Epic Games Launcher crashing or freezing issue.

Press the Windows + I keys to open Settings.
Click on Apps from the left pane > Click on Apps & features.
Search for Sonic Studio 3 and click on the vertical dots icon from the right.
Now, select Uninstall > Make sure to reboot the PC to apply changes.

8. Enable Game Mode

As we’ve mentioned above, Windows 11 is more compatible with PC gaming than its predecessors as Microsoft has added plenty of gaming features apart from a lot of improvements. That’s why over a period of time, you’ll get improved gaming performance on your Windows 11 computer with the existing or upcoming gaming titles whatsoever. If you don’t know, Microsoft has also added some features like Game Mode, Auto HDR, and DirectStorage.

If you haven’t enabled the Game Mode feature on your computer yet, you can do so by following the steps below:

Press the Windows + I keys to open Settings.
Click on Gaming from the left pane > Click on Game Mode.
Click on the Game Mode toggle to turn it on.
Now, you can try launching the Epic Games Launcher client on your PC to check for the crashing issue.

9. Temporarily Disable Windows Security

You should try temporarily disabling any security programs on your Windows 11 PC, like the Windows Defender Firewall, Virus & threat protection, or any other third-party antivirus software. To do that:

Click on the Start menu > Search for virus & threat protection.
Click on it from the search result and turn off the real-time protection manually.
Next, search for defender firewall from the Start menu > Open it and turn off manually.

As we’ve mentioned, if you’re using any third-party antivirus software, make sure to turn off the real-time scanning or protection temporarily. Once done, you can check for the Epic Games Launcher crashing or freezing issue on Windows 11.

10. Reinstall Epic Games Launcher

If none of the methods worked for you, try uninstalling and reinstalling the Epic Games Launcher client on your Windows 11 PC as a final resort. Sometimes reinstalling the program on Windows can fix multiple issues with the system glitch or corrupted application. To do this:

Press Windows + I keys to open Windows Settings.
Click on Apps > Scroll down the list of installed apps and locate Epic Games Launcher. [You can also directly type the keyword and search for it]
Click on Epic Games Launcher and select Uninstall.
Follow the on-screen prompts to complete the uninstallation process.
Once done, make sure to restart your PC to change the effects.
Next, head over to the Epic Games Launcher Installation webpage and grab for your Windows 11.
Finally, open Epic Games Launcher > Sign in to your Epic Games account > Download and Install games.
You’re done. Enjoy!

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

Fix: Epic Launcher Crashing or Freezing on Windows 11