How to Fix Alexa Not Playing Spotify
There may be various reasons behind Spotify not playing with Alexa. For example, it may have any connectivity issue, change in settings or configuration, etc. Here is the possible solution to fix the Spotify issue in Alexa.
Method 1: Check account Status in Spotify
The most common issue users face is Spotify automatically logging out, preventing Alexa from accessing the account. First, check if the Spotify app on your phone is logged in. Automatic logouts can occur due to software or app updates, or technical glitches. If Spotify is logged in but Alexa still isn’t playing music, try unlinking and re-logging in. Here are the steps to unlink and re-log in to the Spotify app.
- Open the Alexa app on your smartphone or computer and then select the Alexa Echo.
- Now Navigate and select the settings and then scroll down and click on About.
- After that, click on Deregister, wait for a minute, and click on register again. It may take some time to find and register the Echo device again.
- Check with your voice command that the Alexa is working or not, like “Alexa play music.”
Method 2: Reset Power Cycle of Alexa Device
Sometimes resetting the power cycle may resolve minor bugs in Alexa. However, it is one of the primary methods to fix the issue.
- Unplug all the cables from the Aleza Echo device (if any).
- Unplug the Power source adapter and wait for 30-40 seconds.
- After that, connect the Adapter again and wait to restart the device.
- Also, reboot your smartphone that has the Alexa app for better results.
- After that, try to play music on your Alexa device.
Method 3: Set Spotify as Default Music Player
The following fix is about Spotify is not working in Alexa. It is not a default music player set by you. However, when we command Alexa to play music, it cannot play any music because you do not define the music player. You can set Spotify as the default music player so that whenever you want to listen to music or podcast, the Alexa play it through Spotify.
- Open the Alexa app and then navigate to the settings.
- Then tap on Music and Podcast from the list.
- Now go to Default Music Service and then change it to Spotify from the available options.
- Enter your Spotify account credential if prompt.
- After that, again, ask the Alexa to play music and check the issue is resolve or not.
Method 4: Delete Spotify App Data and Cache
Clearing app data and cache will rectify the bugs and issues that are affecting the app and system. You can delete the Spotify App cache and data from your smartphone with the help of the following steps.
- Open the settings from your smartphone and tap on App Settings.
- Now scroll down and navigate to the Spotify app.
- Next again, scroll down below and select Storage and Cache.
- After that, tap on clear app data and then clear the cache of the Spotify app.
- After clearing the cache and data of the Spotify app, you have to link the Spotify app to Alexa again.
Method 5: Reset Alexa Echo Device
The final fix in our list is to reset the Alexa Echo device. It will delete all the settings and configurations made by you on the Alexa device. The device reset to its default settings, and you have to connect it again with your smartphone or computer. Sometimes accidentally, we change some settings that may affect the process of Alexa. To reset your Alexa Echo, here are the steps.
- Press and hold the volume down and the Microphone button of the Alexa Echo device for 30 seconds.
- Press and hold the button till you notice the orange ring around the Echo Dot device.
- After that, again connect and configure the device to the smartphone and listen to the music via Alexa.
Conclusion
Here are all the fixes that can resolve the issue of Alexa not playing Spotify. We recommend you try all the fixes till you resolve the issue. In the comment box, let us know your feedback and any other method to fix the problem.
