- Press and hold the power button until an option pops up
- Tap on Restart
- Wait for the device to restart again
- Try opening the Yahoo app
Method 2: Check Internet Connection
it’s important to ensure that your device has a stable internet connection. Poor or fluctuating internet connectivity can hinder the proper functioning of the Yahoo Mail app. Switch between Wi-Fi and cellular data to determine if the issue persists.
Method 3: Update the App
Outdated Yahoo Email versions often contain bugs and compatibility issues that can lead to malfunctions. Ensure that you’re using the latest version of the Yahoo Mail app by visiting the app store on your device and checking for any available updates. If an update is available, download and install it to see if it resolves the issue.
Method 4: Clear Cache and Delete App data
If restarting your device did not work as expected, you can try cleaning the cache data or delete the application data to give it a fresh start. Cache data are the data stored by the software to use for the smooth running of the application for future uses.
- Go to Settings of your device
- Scroll down until you see “Apps”
- Tap on Apps and find Yahoo Mail
- Tap on Clear cache data and wait for the values to get reset to zero.
- You can also tap on clear data to give the application a fresh start. (Note that by doing so you will lose all your data in doing so)
Method 5: Sign out and Sign in Again
In some cases the Yahoo app doesn’t give out the incoming emails to their users and also you won’t be able to open the emails when it is delivered to your inbox. The most effective way of fixing this issue is to sign out from Yahoo when il apply and sign in Again. This removes any interference that the application could be facing when connecting your account to when the server.
Method 6: Reinstall Application
If all the above fixes did not work out as planned, you can always uninstall the Yahoo app and Reinstall it again. This will start your Yahoo account with a new beginning. To do so follow the below given steps.
- Press and hold the Yahoo application logo for a few seconds
- When the uninstall pop-up appears, tap on uninstall
- Go to the official app store again and search for Yahoo mail
- Download and install the Yahoo application
- Log in to your Yahoo account and see if this works or not
Method 7: Check your IMAP
To check your Yahoo app IMAP you can follow these steps.
- Go to your Yahoo Mail App
- Navigate to the account settings
- Now, under the preference settings look for the option to Message email accounts
- Find the IMAP account listed there
- Now, check the server settings (server address, port number, encryption method, username and password)
- Match these settings with the settings of Yahoo mail
- Send or receive emails to test the connection
Method 8: Check Account Settings
Incorrectly set account configurations can cause the Yahoo Mail app to malfunction or not work at all. Make sure your account settings, such as incoming and outgoing server details, are set correctly. You can find guidance in Yahoo’s official support documentation or reach out to their customer support for help in configuring your account settings.
If none of the above solutions work, it may be time to seek assistance from Yahoo’s customer support team. They can offer help and troubleshooting instructions tailored to particular account-related or app related problem. You contact Yahoo support through their official website or customer service hotline for further assistance.
Conclusion
This brings us to the end of this guide for How to Fix Yahoo Mail App Not Working Issue. The steps involved are easy and can be done by even a 10-year-old. Ensure that you follow each step carefully and see if the Yahoo mail gets fixed or not. If the server is down you can wait for the server to be working again and your Yahoo mail app will start working normally. Hoping that this article was helpful.
