Reason 1: Battery Issue
If you have your own Xbox Elite Series 2 Controller and cannot charge it, you should first check for battery issues on your Xbox controller. It may be possible that the battery on your Xbox controller is totally drained which you may need to replace often. The rechargeable batteries also wear out, so you might have to replace them immediately with a compatible and original battery.
It’s also possible that the battery on your Xbox controller is dead or worn out. In such a case, you must replace it with a new battery. Here are the steps to replace your battery:
Step 1: Remove the thumbstick toppers and D-pad cover.
Step 2: Release the top housing clips by inserting an opening tool between the left bumper and the top housing.
Step 3: Insert an opening tool between the two housings on the controller’s left edge.
Step 4: Insert an opening tool between the two housings on the controller’s left and right edge and slide the opening tool along the edge and pry up to release the plastic clips.
Step 5: Remove the top housing and unfasten the midframe of the controller.
Step 6: Now insert the flat end under the top right edge of the midframe to pry up the midframe on the controller.
Step 7: Remove the midframe of the controller and unfasten the battery cover.
Step 8: Remove the battery cover and remove the battery carefully. Now insert a new battery carefully just like you have removed it and fasten the battery cover and controller’s body.
Note: Make sure to align the new battery correctly by positioning it on the bottom right of the battery on your Xbox controller.
Reason 2: Damaged or Dirty USB Port
A damaged or dirty USB port may also be why your Xbox Elite Series 2 controller does not charge. As a result of dust and particles filling up the USB port, we cannot charge our devices. If your Xbox controller is not charging, you may have a damaged or dirty USB port that prevents it from charging. In such a case, you should verify whether your USB port is working in good condition.
Reason 3: Faulty Charging Cable
A faulty or damaged USB-C cable also causes the issue on your Xbox Elite Series 2 Controller, and that’s why you’re unable to charge your controller. Make sure to verify whether the charging cable you use for your Xbox controller is working. Also, look for any type of physical damage and replace it with another one if any damages are found on the charging cable.
Reason 4: Broken Controller
It may be possible that you’re unable to charge your Xbox Elite Series 2 Controller due to it being broken. If you have accidentally dropped your Xbox controller lately, you may hear some internal parts rattle. In such a case, you should verify whether your Xbox controller is working or broken by opening the controller to check what internal components may be damaged. If you have found any broken parts of your Xbox controller, you should take your Xbox controller to a repair service or contact the Xbox support team.
Fix Xbox Elite Series 2 Controller Not Charging Issue
As mentioned above, there are a number of reasons why your Xbox controller is not charging. It’s time to troubleshoot the problem you are facing with your Xbox controller. So, let’s check out the solutions to resolve the charging issue.
Fix 1: Check the Charging cable and Power Source
If you are unable to charge your Xbox Elite Series 2 Controller, you should verify whether your charging cable is working properly or not. Sometimes, the charging cable you are trying to charge is damaged, which prevents you from getting charged. In such a case, you must check whether your USB Type-C cable is working in good condition. If there is any issue with your charging cable or it’s damaged, make sure to charge your Xbox controller with another charger and be sure it is compatible.
Furthermore, the power source is another reason your Xbox controller cannot be charged. Check whether the power you are using provides enough power to your Xbox controller or not. If not, try changing the power source or wall socket and check the results again by charging your Xbox controller. If everything looks good, move on to other solutions to determine if it’s working for you.
Fix 2: Reset the Controller
Occasionally, software issues and glitches might cause problems on your Xbox controller, and that’s why you’re unable to charge it. Well, worry not. You can try resetting your Xbox controller and it helps you to resolve any temporary issues. You can reset your Xbox controller by following the steps below.
- Press and hold the sync button (at the top) until you get two times the vibration on your Xbox controller.
- The Xbox button will flash, and wait until your Xbox controller vibrates two times.
- Release the pressed button (sync button) once you get the vibration, and that’s it.
Fix 3: Clean Charging Port
Your Xbox Elite Series 2 Controller’s charging issue can also be resolved by cleaning the charging port. Microsoft’s Xbox controller has a USB type-C port and is compatible with USB type-c cables. Oftentimes, dust and debris particles can clog up the charging port, preventing it from charging. If the Xbox controller’s charging port is dirty, please try cleaning it and checking the results. Here’s how to clean your charging port by following the steps below.
- First, turn off your Xbox controller by using the sync button.
- Use a torch or flashlight to check for any debris or dust in the charging port.
- Take a toothpick or sharp object and carefully remove the dust or debris from its charging port. Do it carefully, as any damage to the charging pins will make you replace the entire charging port on your Xbox controller.
- Take a cotton swab or any cotton cloth and dip it into isopropyl alcohol and try cleaning the charging port.
- Leave your Xbox controller idle for some time. Again, plug the charger back to see if your Xbox Elite Series 2 Controller is charging.
Fix 4: Update Controller Firmware
If you have checked the charging cable and power source and everything looks good and still ca unable to charge it, try updating the Xbox controller firmware. This may be a chance to resolve the charging issue on your Xbox controller. You can easily update your controller wirelessly without any difficulties. Here’s how to do it.
- If you have a stereo headset adapter, plug it into the bottom of your Xbox Elite Series 2 Controller. By doing this, you can get updates.
- If you’re using a stereo headset adapter, plug in a headset. (Headset should be plugged in so the adapter will turn on).
- Press the Xbox button on your controller to open the Guide.
- Click the Profile & System > Settings.
- Choose Devices & Connections> Accessories. Again, select the controller you want to update.
- On your Xbox controller, select “…” to check the firmware version for your Xbox controller.
- If the “Update” is available on the screen, select the Firmware Version.
- Follow the on-screen instructions to install the update on your controller, and you should be ready.
Update Controller Using Xbox Accessories App
Alternatively, you can also update your Xbox Elite Series 2 Controller by using the Xbox Accessories app on your computer or PC. Here’s how you can do this by following the steps below.
- Firstly, you must download and install the Xbox Accessories app on your Computer or PC via the Microsoft Store.
- Next, connect your Xbox Elite Series 2 Controller to the PC. If it’s already connected, unplug and re-plug it back to get detected by the system. For further information, head over to this thread.
- Again, update your Xbox controller by using the Xbox Accessories app on your PC. It can be labeled with “Update on PC.” Follow the on-screen instructions to download and install the update, and you should be ready.
Fix 5: Charge using a USB Port
If updating the controller firmware or cleaning the charging port doesn’t help you solve the charging issue on your Xbox Elite Series 2 Controller, then charge your Xbox controller using a USB port. Unlike the traditional Xbox wireless controller, the Xbox Elite Series 2 Controller has an internal rechargeable battery that you can easily charge. However, it doesn’t require the Xbox One Play, Charge Kit, or AA batteries. Here’s how you can charge your Xbox controller by using a USB port.
- Firstly, plug the USB Type-C cable into the USB-C charging port on the back side of the Xbox controller.
- Now, plug the other end of the USB cable into your Xbox console or PC.
- That’s it. Now try to check whether your Xbox controller is charging or not.
Fix 6: Try Using Another Charger
Your Xbox Elite Series 2 Controller’s charging issue can also be resolved using another charger. It may be possible that your current charger is damaged or faulty and no longer works for you. Ensure your charger is compatible with your Xbox controller before trying another one. There are many online and offline stores where you can purchase and use the new charger on your Xbox Elite Series 2 Controller.
If none of the above workarounds work for you, contact the Xbox support team or Microsoft for further assistance. It may be possible that there is an issue with the hardware components or software, and it’s best to contact the team if the methods don’t work. They will provide the best troubleshooting strategies you can try on your Xbox Elite Series 2 Controller to resolve the charging problem.
You can easily troubleshoot and resolve the charging issue by following the above workarounds on your Xbox Elite Series 2 Controller. You should contact Xbox or Microsoft customer support team for help if it’s not worked for you.
