Some Windows users have complained about an error that prevents them from accessing Windows Store (Microsoft Store). While some users complaining that every time they try to update or install an app using the Windows Store, they get this error message- “0x80072F05 – The server stumbled.” The error message simply implies something is wrong with the server connection.
But the error is more problematic as it goes as far as blocking Windows apps like Mail and Outlook. If you are also struggling with the Windows Store Error 0x80072F05, you have come to the right place. We will explain everything about the error to you and give you a helping hand in resolving this error.
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What causes the Windows Store Error 0x80072F05?
The error message suggests the Windows Store is unable to connect to the server. But there are more possible reasons behind this error. Some of them are listed down below.
- Incorrect time and date on your computer
- Windows Store’s cache
- Damaged or corrupted drivers
- Corrupted system files
First, you should do some basic troubleshooting steps like rebooting your computer, checking your internet connection, checking for Windows Update. If you are unable to fix the error after trying these basic steps, follow the solutions given below. You don’t need to try out everything. Just go down the list and stop when you successfully resolve the error.
Solutions to solve the Windows Store Error 0x80072F05:
Solution 1: Set the time and date correctly
The Windows Store and other applications need to check your system’s certificates to work properly. If your time and data are incorrect, the system’s certificates will become invalid for the Windows Store and other applications. So, the first step is to set the time and date correctly on your PC.
- Type “Date and time settings” in the search bar or you can go to the taskbar to open date and time settings.
- You can also find the settings from the taskbar.
- Then, set the time according to your time zone.
- Select the “Sync now” button to sync your system clock with the Windows server.
If the error appears again, go to the next solution.
Solution 2: Remove the Windows Store Cache
Sometimes the cache gets accumulated and hinders with system functions. You need to clean them when your system starts showing problems. Follow these steps to clean the cache from the Microsoft Store.
- In the search bar, type “WSReset.exe“
- Right-click on it when it appears on the search results and choose the “Run as administrator” option.
- Windows Store will display the message- “The cache for the Store was cleared.”
- You can now browse the Windows Store and install any application. If the error comes up again, try the next solution.
Solution 3: Windows Store App Troubleshooter
There’s a built-in Windows Store Troubleshooter tool for errors like the Windows Store Error 0x80072F05 that prevents the functions of the Windows Store. Follow these steps to run the utility and fix the error 0x80072F05.
- Go to the Start
- Click on the gear icon to open Settings.
- Select the Update & Security option.
- In the left pane, choose Troubleshoot.
- In the right pane, locate the Windows Store apps option.
- Press the “Run the troubleshooter” button.
- After the process is over, restart your PC. See if you can find the error again.
Solution 4: Disable your Antivirus
Sometimes the third-party Antivirus applications interfere with system functions. If you have third-party Antivirus software installed on your computer, then it can produce the Windows Store Error 0x80072F05. If you are using the Avast Antivirus, go to the Firewall settings to enable Internet sharing Mode.
You need to disable your Antivirus and see if that can solve the error. You can also choose to uninstall the Antivirus. If the error is solved by disabling or uninstalling the Antivirus, you need to change your Antivirus. You can rely on Windows Defender until you find a suitable Antivirus software that doesn’t hinder your system functions.
Solution 5: Disable proxy servers
Some users prefer to use proxy servers to protect their privacy online. But the proxy servers can interfere with your internet connection. To solve the Windows Store Error 0x80072F05, you should disable the proxy servers if you are using any.
- Go to the Settings menu.
- Choose Network & Internet.
- In the left pane, click “Proxy.”
- In the right pane, disable all the options.
If you’re using VPN, then consider disabling it too. After disabling the VPN, check for the error.
Solution 6: Check if the necessary Services are running in the background
For Microsoft Store to operate correctly, some other services run in the background. If they stop running, the Store starts showing errors. To check the services, follow these steps:
- Press Windows key +R.
- Type “msc” and press OK.
- Choose Windows Update.
- Double-click on it to open its properties.
- Under the General section, choose “Startup type.”
- Choose “Automatic” or “Automatic (Delayed Start)“
- Under Service status, select the “Start” button.
- Click “Apply” then “OK” to save the changes.
- Close the Window Update properties box. You have to repeat the same procedure for both the Security Center and Network Location Awareness service.
- Find the Security Center and choose “Automatic” for its Startup type. You have to click the Start button to start the service. Then, click Apply and press OK.
- Next, find the Network Location Awareness Repeat the same steps. For example, select “Automatic” for its Startup type, and press the Start button to start the service. Click the Apply button, then click OK.
- Restart your computer and check for the error.
Solution 7: Reset the Store App
You can reset the Microsoft Store app to solve the Windows Store Error 0x80072F05. Don’t worry. It will not erase the apps you have installed from the store. The resetting process will only clear cache, settings, login details, and data. Here’s a quick guide on how to reset the Microsoft Store app.
- Press Windows key +I.
- Open Settings and choose the Apps & Features option in the left pane.
- In the right pane, click on the Store option.
- Choose the Advanced Options and select the Reset button.
- When prompted, click Reset again.
- After the process is complete, restart your computer. See if the error is fixed or not.
Solution 8: Re-register Store applications with PowerShell
Another way for resetting the Microsoft Store is by re-registering the Store apps. The re-registering Store app process also helps other preloaded Windows apps. But to do so, you need to use the PowerShell window. Follow these steps.
- Go to the Start menu.
- Type “PowerShell” and right-click on the PowerShell from the search results and choose the “Run as administrator” option.
- When the UAC (User Account Control) prompt asks permission, click “Yes.”
- Now, you have to type the following lines in the PowerShell window.
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
- Press Enter.
- If everything goes well, after you restart your computer the error will be gone.
Solution 9: Fix the Network Adapters drivers
As we have mentioned earlier, corrupted or outdated device drivers are a common cause of this error. To solve the error, you need to update the appropriate drivers.
- Click on the Start menu.
- Type “Device Manager” in the search bar.
- Find Network adapters and double-click on it to expand it.
- Now, right-click on the network adapters one by one and choose the “Update driver software” button.
- Restart your computer after you update the drivers.
- See if the error persists.
Solution 10: Modify your Internet Settings
Sometimes the internet options present on your computer interfere with the internet connection. Here’s a quick guide on how to modify the internet settings on your computer so that they don’t hinder the internet connection.
- Type “Internet Options” in the search bar.
- When you open the window where the Internet Properties box appears, click on the “Advanced” tab.
- Enable the following options: Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
- Click Apply > OK.
- After you save the changes, restart your PC.
- Check for the error.
Solution 11: Change to Google DNS
Your network connection depends on the DNS. To solve the error, you can switch your DNS to Google DNS. Your internet speed may get slow. But this has been proven effective in some situations. Follow this quick guide to change your DNS.
- Go to your Taskbar.
- Right-click on the Network icon.
- Click on your network name and choose the “Change adapter options” option under the Related Settings section.
- A screen will appear with all the available networks. You have to right-click on your current network.
- Choose Properties.
- Now, click on the Internet Protocol Version 4 (TCP/IPv4) under “This connection uses the following items” list.
- Choose the Properties button and select Use the following DNS server addresses option
- Type “8.8” in the Preferred DNS server box. Then, type “8.8.4.4” in the Alternate Server box.
- Select “OK” to save changes.
Solution 12: Manually delete the local cache of the Microsoft Store
The cache is useful for any application. But if the cache is corrupted, it will start to produce trouble with the app. Follow these steps to manually clear the local cache of the Microsoft Store and solve the error.
- Press Windows key +R.
- Type “%localappdata%” and press Enter.
- You have to double-click on the Packages folder.
- Microsoft.WindowsStore_8wekyb3d8bbwe will open up.
- Find the LocalCache folder.
- Press Ctrl+A and choose the Delete button to clear all the content.
- When prompted, permit the action.
- Reboot your PC.
Solution 13: Reinstall Microsoft Store application
If the error keeps happening, you can choose to reinstall the Microsoft Store app. The Store is a built-in application, and you have to use PowerShell for the reinstalling procedure.
- Type “PowerShell” in the search bar.
- Right-click on the PowerShell from the search result and choose to run it as an admin.
- When the UAC prompt appears, click “Yes.”
- In the PowerShell window, type the following line.
get-appxpackage -allusers
- Press Enter.
- Find Microsoft.WindowsStore and choose its “PackageFullName”
- Copy the information.
- Go to the bottom of the screen where the cursor is present.
- Type the following line.
remove-appxpackage
- Paste the PackageFullName detail that you copied earlier.
- Press Enter.
- The Windows Store app will now get removed.
- Restart your computer and open the PowerShell window again.
- Type the following line in the PowerShell window to install Windows Store- Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
- Press Enter.
- Hopefully, the error won’t appear again.
Solution 14: Use a New User Account
If none of the above-mentioned solutions worked for you, then the problem lies in your Windows OS user account. The only solution to this problem is to create a new user account. If you don’t have a second Microsoft account, then create a new Microsoft account. Then, follow these steps.
- Go to the Settings menu by pressing Windows key +I.
- Choose the Accounts option
- You have to click on the “Family & Other Users” option in the left pane.
- Choose “Add someone else to this PC.”
- Input the details of your second Microsoft account and create the new Windows user account.
- Close the Settings window and come back to the Start menu.
- Select the User icon and choose the new account.
- Input the necessary details to log in to your new Windows user account.
We hope that you have gone through all the solutions, and you have got an idea on how to deal with the Windows Store Error 0x80072F05. The error will keep preventing you from using Windows Store until you fix it.
The error looks challenging to solve, but we have provided you with various solutions to solve every possible reason that can cause this error. Fix the error and enjoy using Windows Store without any problems. If you have queries or feedback, please write down the comment in the below comment box.