Call of Duty: Warzone 2.0 is a newly launched free-to-play online battle royale video game within the Call of Duty: Modern Warfare II (2022) title by Infinity Ward and Raven Software. Players will get a brand-new map, ‘AI Mazrah’ in this combat arena. However, several players are experiencing the COD Warzone 2 Fetching Online Profile or Data Error, which becomes frustrating.
The Warzone 2 ‘Fetching online profile’ error message is troubling a lot of players while logging into the game, which gets stuck on the loading screen. The particular issue can occur on any platform, preventing affected players from getting into the match. Now, if you’re also one of the victims to encounter such an error, then make sure to follow this troubleshooting guide to resolve it.
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Warzone 2 Fetching Online Profile or Data Error, How to Fix?
This specific error happens quite often while trying to connect to the game servers and players won’t be able to progress in the game. Luckily, a couple of possible workarounds below should help you a lot. So, without wasting any more time, let’s get into it.
1. Reboot the Game and Device
First, you can try rebooting the Warzone 2.0 game and the gaming device manually to refresh the system glitch, etc. Though some players might not benefit, you should try it once.
2. Check for the Internet Connection
You should check your internet connection properly to ensure there is no network stability or speed issue. A slow internet speed or unstable network can eventually cause several issues whatsoever. If you’re using a wired (ethernet) connection, try using a wireless (Wi-Fi) connection or vice versa to check for the issue. You can also try using a different network to cross-check it.
3. Power Cycle the Wi-Fi Router
You can also try performing the power cycle method on your Wi-Fi router to ensure there is no issue with the networking connectivity. Sometimes, a regular power cycle trick can help you a lot to fix such an issue. Just power off the router completely and then unplug the power cable from the router. Next, wait for at least 5 minutes and then plug back the power cable in. Finally, turn on the router, connect to the network, and check for the issue.
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4. Update Warzone 2.0
You can manually check for the game update by following the steps below to ensure the game is not outdated. An outdated game version can cause launching issues, server connectivity issues, and more.
For Battle.net:
- Open the Battle.net desktop app on your PC.
- Now, click on the COD: Warzone 2.0 game.
- Click on the cogwheel icon (settings) next to the Play button.
- Finally, select Check for Updates and wait for the process to be completed.
- If there is an update available, make sure to download and install the game update.
For Steam:
- Open Steam and go to Library.
- Click on COD: Warzone 2.0 from the left pane.
- Steam will automatically search for the available update.
- If there is an update available, click on Update.
- Make sure to wait for some time until the update completes.
- Once done, ensure to reboot the PC to apply changes.
For PlayStation:
- Turn On your PS4/PS5 console > Go to the Home screen.
- Now, navigate to the main menu on top.
- Head over to the Games tab.
- Scroll down to Call of Duty: Warzone 2.0 and highlight it.
- Press the Options button on your controller.
- Finally, choose to Check for Update from the drop-down menu.
For Xbox:
- Turn on your Xbox One or Xbox Series X|S gaming console.
- Press the Xbox button on your controller to open the menu.
- Now, scroll down to the right > Select Settings.
- Scroll down until you see Updates & downloads.
- From the next page, select Keep my console up to date and Keep my games & games up to date to enable the checkbox.
5. Verify and Repair Game Files
Sometimes corrupted or missing game files on the PC might also trouble you when installing or updating the game. You really can’t do anything for the issue to happen. But most of the game launchers do come with a built-in option to verify and repair the game files automatically that you can use whenever you face any issues. To do this:
For Battle.net:
- Launch the Battle.net client on your PC.
- Now, click on the COD: Warzone 2.0 you’re trying to repair.
- Click on the cogwheel icon (settings) next to the Play button.
- Select Scan and Repair > Click on Begin Scan.
- Wait for the repair to finish > Once done, close the launcher and reboot the PC to apply changes.
For Steam:
- Launch Steam > Click on Library.
- Right-click on COD: Warzone 2.0 from the list of installed games.
- Now, click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, restart your computer.
6. Try Changing the DNS Settings
It’s also highly recommended to try changing the current DNS address on your gaming device or Wi-Fi router to a public DNS address for better reachability and faster connectivity speeds. Google DNS address is so popular and widely used by gamers or streamers worldwide as a public DNS. Sometimes your specific DNS address provided by your internet service provider may have some blocking issues that eventually trigger online server connectivity errors.
Please Note: You should save your existing DNS server address from the screen as a backup. You can change anything to the previous DNS address and save the changes if anything goes wrong.
For PC:
- Open the Start menu > Go to Control Panel.
- Click on Network and Internet > Select Network and Sharing Center.
- Select Change adapter settings > Right-click on the active network connection.
- Click on Properties > Select Internet Protocol Version 4 (TCIP/IPv4) in the list.
- Click on Properties > Select Use the following DNS server addresses.
- Enter 8.8.8.8 for the Preferred DNS Server addresses.
- Next, enter 8.8.4.4 for the Alternate DNS Server addresses.
- Once done, click OK to save changes and restart the PC.
For Wi-Fi Router:
- Just log in to your connected Router page from the web browser.
- Go to WAN > Enter your Preferred DNS Server addresses (8.8.8.8).
- Enter the Alternate DNS Server Addresses (8.8.4.4) > Make sure to save changes.
- Once done, reboot your router and try connecting to the game server again.
For Xbox:
- Press the Xbox button on your controller to open the Guide menu.
- Go to the System tab > Select Settings.
- Choose Network > Select Network Settings.
- Select Advanced Settings.
- Select DNS settings > Select Manual.
- Enter 8.8.8.8 for the Primary DNS address and 8.8.4.4 for the Secondary DNS address.
- Once done, reboot the console to change the effects.
For PlayStation:
- Go to the PlayStation Settings menu > Select Network.
- Select Set Up Internet Connection > Select Wi-Fi or LAN (whatever you use).
- Choose Custom > Select IP Address Settings to Automatic.
- Set DHCP Host Name to Do Not Specify > Select DNS Settings to Manual.
- Enter 8.8.8.8 for Primary DNS and 8.8.4.4 for Secondary DNS.
- Now, select Next > Set MTU Settings to Automatic.
- Set Proxy Server to Do Not Use.
- Once done, reboot the console to apply changes.
7. Whitelist Warzone 2.0 on Security Programs
It’s also a better idea to whitelist or exclude the Steam application file on the security programs of your PC, such as the antivirus or firewall software. In most cases, these security software applications can aggressively prevent the game launcher and the game programs from running properly on the PC. This specific issue also blocks ongoing connections from the system to the game servers. You can follow the steps below to whitelist Steam.
- Press the Win+I keys to open Windows Settings.
- Go to Privacy and Security > Click on Windows Security.
- Click on Virus and threat protection > Select Manage ransomware protection.
- Select Allow an app through Controlled folder access > Click on Add an allowed app.
- Click on Browse all apps > Now, select Warzone 2.
- Then click on Open > Make sure to save changes.
Alternatively, you can try the following method if the game application is not listed.
- Click on the Windows icon on the taskbar to open the Start menu.
- Open Control Panel by searching it > Go to Systems and Security.
- Now, open Windows Defender Firewall.
- Select Allow an app or feature through Windows Defender Firewall.
- Click on Change settings > Select Allow another app > Select Browse.
- Click to select Warzone 2.0 > Click on Add > Make sure to save changes.
- It should fix the Warzone 2 Fetching Online Profile or Data Error for you.
8. Wait for a while to retry
Some of the affected Warzone 2.0 players have mentioned that waiting for a while and retrying to connect to the game can do the job easily. So, you can also keep waiting for a couple of hours and try again. Sometimes, an overloaded number of active players can try to get into the server, which might affect the connectivity.
9. Reinstall Warzone 2.0
If the above methods don’t come in handy, you can try uninstalling the game and reinstalling it. It should help restore the default configuration and other necessary files to run properly on the Windows system. To do that:
For PC:
- Click on the Start menu and search for Control Panel.
- Open Control Panel > Click on Uninstall a Program.
- Locate and right-click on Warzone 2.0 > Select Uninstall.
- If prompted, click on Uninstall again to confirm.
- Wait for the uninstallation process to complete. You can follow the on-screen instructions to do so.
- Once done, make sure to reboot the PC to apply changes.
- Finally, open the Steam or Battle.net client, and reinstall the Warzone 2.0 game.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select My Games and Apps > Hit See All > Choose Games.
- Then select the Ready to Install tab > Select Queue.
- Select the Warzone 2.0 game that you’re trying to reinstall.
- Now, press the Menu button on your controller.
- Select Manage Game & add-ons or Manage App.
- Choose Warzone 2.0 > Select Uninstall all.
- Select Uninstall All to confirm the task.
- Wait for the uninstallation process to complete.
- Reboot the system to apply changes.
- Press the Xbox button on the controller to open the Guide menu again.
- Hit My Games and Apps > Select See All > Go to Games.
- Select the Ready to Install tab > Hit Install for Warzone 2.
- Wait for the installation process, and then restart the console.
- It should fix the Warzone 2 Fetching Online Profile or Data Error for you.
For PlayStation:
- Open the PlayStation home menu > Go to Settings.
- Choose Storage > Select Games and Apps.
- Select Delete Content > Choose the Warzone 2.0 game.
- Select Delete and follow the on-screen instructions to complete the uninstallation process.
- Finally, reboot the console, and reinstall the Warzone 2.0 game from the PlayStation Store.
That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.