Vudu is a streaming service that lets users watch movies and TV series of different genres whenever and wherever they want. This application is available on all major platforms, including Android, iOS, and Windows, and even on gaming platforms like PS4, PS5, and Xbox. But recently, many users have reported a problem with it.
People with PS4, PS5, Xbox One, and Xbox Series X/S cannot get the app working on their devices. This can be a bummer for many as several people depend on Vudu for entertainment. If you are one of these troubled users, this article will help you out. Here, we have listed all the solutions you can try to fix the issue on PS4, PS5, Xbox One, and Xbox Series X/S devices. So without any further ado, let’s get into it.
How to fix Vudu not working on PS4, PS5, Xbox One, and Xbox Series X/S?
Vudu has a library of 100,000 movies, and missing out on this despite having a subscription plan would be a shame. So let’s see how we can fix the issue on our consoles.
Check your connection:
If you are using a WiFi connection, you should perform a reset on the router. To do this, remove the router from the power source and keep it idle. After that, put the power plug back into the socket and turn on your router.
This should reset your connection for you. Now connect your console to the WiFi network again and check whether it works well now or not.
Try the next solution if you can’t get Vudu to work on your console.
Disable VPN:
VPN lets you change the location of your connection, which might help you view and access content that is otherwise inaccessible in your region. But Vudu has blocked out several VPN services, and if you are using a VPN on your connection, you need to disable it.
If disabling the VPN does not help, try the next solution.
Reboot the device:
As simple as it may sound, sometimes a simple reboot is enough to fix most software inconsistencies. And even with your Vudu application issue, that could be enough.
PS4 users:
- Press and hold the PS button on your controller.
- Select Power.
- Choose the option Restart PS4.
- Wait till the process is complete.
PS5 users:
- Press and hold the PS button on your controller.
- Tap “X” on your controller when you get to the icon that looks like a power button.
- Choose the option “Restart PS5.”
- Wait till the process is complete.
Xbox One users:
- Press and hold the Xbox button in the center of your controller.
- Select the option Restart console.
- Choose Restart.
- Wait till the process is complete.
Xbox Series S/X users:
- Press and hold the Xbox button in the center of your controller.
- Select the option Restart console.
- Choose Restart.
- Wait till the process is complete.
After the restart is complete, try using Vudu again. If it is still not working, try the next solution.
Clear the cache data:
Clearing out the cache data on your console will clear out all possible software inconsistencies that might be there in your console. If Vudu is not working due to corrupted cache data, this will clear it up.
PS5 users:
- Press and hold the PS button on your controller.
- Tap “X” on your controller when you get to the icon that looks like a power button.
- Choose the option Turn off PS5.
- Wait till the console turns off completely.
- Hold the power button on your PS5 until you hear two beeps. The second beep will play after 5 to 7 seconds.
- Connect your controller using the USB cable.
- Press the PS button on your controller.
- Select the option “5. Clear Cache and Rebuild Database” option.
- Choose Clear system software cache.
- Select Ok to confirm your choice.
PS4 users:
- Press and hold the PS button on your controller.
- Select Power.
- Choose the option Turn off PS4.
- Wait till the console turns off completely.
- Now remove the power plug from the power source and the back of your device.
- Wait a few minutes, and then put the plug back in place.
- This will clear the cache on your PS4.
Xbox One users:
- Turn off your Xbox One device.
- Remove the power plug from the power source and the back of your device.
- Press the Xbox power button on your console several times.
- Wait a few minutes, and then put the plug back in place.
- Now wait a few minutes and then turn on the console using the power button. This will clear the cache on your console.
Xbox Series S/X users:
- Open up Settings on your console.
- Select System.
- Choose the option Console info.
- Then go to Reset Console.
- Finally, choose the option Keep my Games & Apps.
After clearing out the cache, try using the Vudu application. If it is still not working, try the next solution.
Factory reset:
You should consider factory reset only if you are willing to delete all the data in your console. This resets everything back to its default value in your console. You will lose all your saved game data, applications, and everything similar.
PS5 users:
- Go to the Home Screen.
- Select Settings.
- Go to System > System Software.
- Select Reset Options, and that will show you three options.
- Choose the option Reset Your console.
PS4 users:
- Go to the Home Screen.
- Select Settings.
- Go to initialization.
- Select the option Initialize PS4.
Xbox One users:
- Press the Xbox button.
- Navigate to Profile & System > Settings.
- Choose the option System.
- Go to Console Info.
- Choose Reset Console.
- Choose the option to delete all data, and that is it.
Xbox Series S/X users:
- Open up Settings on your console.
- Select System.
- Choose the option Console info.
- Then go to Reset Console.
- Finally, choose the option Reset and Remove Everything.
After the factory reset, you must set up everything on your console again. But once you are done with that, try using the console again. If it is still not working, try the next solution.
Update the application:
If you are using an outdated version of the Vudu app on your console, you should update it to the latest. Updating the application should fix any bugs that might be present in your outdated version.
PS4 users:
- Hover over the Vudu app.
- Press the Options button on your controller.
- Select the option “Check for Update.”
- Select Go to[Downloads] to initiate the download on your console. This will initiate the download. If you have the latest version of Vudu running on your console, you will see a message on the screen that you have the newest version of the app.
PS5 users:
- Hover over the Vudu app.
- Press the Options button on your controller.
- Select the option “Check for Update.”
- If there is an update available, you will see it on your screen. Follow the on-screen instructions to complete the installation.
Xbox One users:
- Go to the Vudu app in the app section of your library.
- Choose the option Manage app.
- Go to the Updates section in the left pane. If an update is pending, you will see it here, and then you can perform it.
Xbox Series S/X users:
- Go to the Vudu app in the app section of your library.
- Choose the option Manage app.
- Go to the Updates section in the left pane. If an update is pending, you will see it here, and then you can perform it.
Contact support:
Finally, if none of the solutions mentioned above worked for you, there is a chance the issue is with the account itself. Contact Vudu customer support and tell them about your trouble using the app with your gaming console. They should be able to provide a resolution for it.
So this is one can fix the Vudu not working on PS4, PS5, Xbox One, and Xbox Series X/S. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.