How to Fix Unresponsive Touchscreen or Not Working issue on OnePlus 8 Pro

If you are thinking this a rare issue and only you are facing this issue, then I will let you know that this is a very common issue that a lot of smartphone encounters all the time is a frozen or unresponsive touchscreen. But these types of issues in a flagship smartphone like OnePlus 8 Pro is unexpected. Well, there is nothing to worry about we have discussed a few methods to resolve the Unresponsive Touchscreen or Not Working issue on OnePlus 8 Pro.

There’s a problem with Android screens that seems to crop up when you least expect it, and it’s too annoying to ignore. Sometimes you see the screen flashing, flickering, blinking, or unresponsive touchscreen in and out at seemingly random times. It’s more than just annoying, it gets in the way of doing anything on your OnePlus 8 Pro. However, the Android Unresponsive Touchscreen issue cannot be pointed directly toward the hardware, as it might just be abnormal behavior in setting and not the phone hardware. Don’t panic! It is not a problem with neither your smartphone not the Android OS.

Fix Unresponsive Touchscreen or Not Working issue on OnePlus 8 Pro

Check for hardware damage

If your OnePlus touchscreen is unresponsive or not working at all after it was dropped or hit by a solid object, the most likely cause of the problem is bad hardware. In this case, the best thing that you can visit your local OnePlus store or Service Center so a qualified technician can examine the device. If needed, they may send it in for repair or replacement.

Take off the screen protector

The next thing that you can do is to see if a screen protector is affecting the sensitivity of the digitizer. Try cleaning the screen with a clean, soft cloth. If that won’t fix the problem, just remove the screen protector entirely (if you’re using one, of course). Hopefully, that will bring the device to its working standard order, and everything would be fine.

Forced reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue.

Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

The other way of the reboot is as follows:

Press and hold down the Power and Volume down buttons at the same time.
Hold the Power button down for 10-15 seconds, or until the phone vibrates and restarts.
If the phone turns off let go then press power again for 1-2 seconds to restart the phone.

Check for Black Screen problem

As the name suggests, a Black Screen issue’s primary indicator is the fact that the screen remains black no matter what one does. In this situation, the rest of the phone’s functions are working except for the screen.

In this case, the best thing that you can visit your local OnePlus store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.

Update Apps

To check for Play Store app updates on your Galaxy:

Open Play Store app.
Tap More settings icon at the upper left (three horizontal lines).
Tap My apps & games.
Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

Open Play Store app.
Tap More settings icon at the upper left (three horizontal lines).
Tap Settings.
Tap App download preference.
Select Over wifi only (select Over any network if you don’t have wifi).
Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

Tap Auto-update apps.
Tap Over wifi only (select Over any network if you don’t have wifi).
Tap Done.

Reset App Preferences

Open the app drawer and then tap Settings.
Tap on Apps & Notification.
Tap on More settings at the upper right (three-dot icon).
Select Reset app preferences.
Restart your device and check for the problem.

Clear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

Switch off your OnePlus device.
Now press and hold the Power and Volume Down buttons simultaneously until you see the recovery mode options on your device.
Once you see the recovery options, you can let go of the two buttons.
The Recovery screen menu will now appear.
Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
Wait until your device wipes out all cache or temporary data from the system partition.
Press the Power button again to reboot the device.

This clears all the temporary data from the device. And then it works like new.

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

Turn OFF the OnePlus device.
Press and hold the Power button.
On the screen, press and hold Power off.
Tap Ok to reboot into Safe mode.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

Open the app drawer and then tap Settings.
Tap on Apps & Notification.
Now, tap on See all apps.
Tap on an app, then tap Uninstall.
Tap Ok to continue.

Reset Your Device

Disclaimer

Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.

Factory Reset

Open the app drawer and then tap Settings.
Tap on then tap on System.
Now, tap on Reset options
Tap Erase all data (factory reset).
Finally, tap on RESET PHONE.
Don’t select the internal storage checkbox. Select it only if you are sure you have backed up everything on internal storage, including photos and videos, music, documents, and other files.
Tap the ERASE EVERYTHING button now and let the phone do its thing.
The device would restart automatically after performing the factory reset.

Hard Reset

First, power off your phone normally.
To turn it on, press and hold the Volume up + Power buttons simultaneously.
Don’t release them until you see the OnePlus logo on the screen.
Tap on the ‘Wipe data/Factory reset‘ option.
Now tap on the ‘Wipe data/Factory reset‘ option to confirm your selection.
The phone will reset and on the new screen, use the Volume up button to scroll to the ‘Reboot system now.’ This will reboot your phone normally and that’s it!

Conclusion

These were the few methods to troubleshoot the problem/issues you were facing with your OnePlus 8 Pro. Additionally, you can always contact tech support or visit your local OnePlus store or Service Center so a qualified Samsung technician can examine the issue.

Do you own an OnePlus Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for OnePlus are coming soon.

If you have any queries regarding this, the comment section always available for you.

OnePlus 8 Pro Troubleshooting Guides