- Open the Xbox guide by pressing the Xbox button on your controller.
- Navigate to the Twitch app and highlight it.
- Press the Menu button on your controller and select Quit.
- Restart the Twitch app and check if the error has been resolved.
Clear the Twitch App Cache:
Clearing the Twitch app cache can help fix the error. Here are the steps to follow:
- Open the Xbox guide and navigate to the Twitch app.
- Highlight the app and press the Menu button on your controller.
- Select Manage app and then Clear saved data.
- Restart the Twitch app and check if the error persists
Access Twitch from PC
- Go to Twitch official Site
- Login from the PC but use the same credentials you use on your Xbox.
- After you are able to log in, then click on your Avatar (right top corner)
- Go to Settings > select Connections
- Under that scroll down to Xbox One (as you use Twitch with Xbox)
- Besides it, you see an option Disconnect. Click on it.
- Now, use your Xbox One to connect to Twitch.
This should fix the Twitch app error code 995f9a12.
Reset Twitch Stream Key to fix Twitch App Error Code
Here is how you can fix the primary reason that may cause the error to happen on Twitch. Normally, with Xbox, a stream key is assigned to the user, even if he has no plans to stream. This automatic key causes the error to show up. The possible situation is to reset the stream key and relaunch the Xbox.
- Log in to Twitch from PC/smartphone from the same account as you use on the Xbox.
- Click on the Avatar image(your account) > go to Settings
- Now under that click Channel and Videos.
- Then go to Stream Key & Preferences
- The first option under that should be Primary Stream Key
- Besides that, you should see a button Reset. Click on it.
- Wait a while for the changes to integrate
Dealing with the Alternate MAC address
The alternate MAC address issue leading to the error code 995f9a12 happens when a user changes regularly between Ethernet connection and Wi-Fi. So, to fix this you have to
- Make sure the Xbox console is on
- Press the Xbox button on the controller
- Press the gear icon (for Settings)from the menu that appears.
- Click on All Settings
- Under the Network tab, access Network Settings
- In the next screen, click on Advanced Settings
- Select the Alternate MAC address
- Click Clear
- Restart Xbox
- Now login to Twitch.
Uninstall and Reinstall the Twitch App:
If the above methods do not work, try uninstalling and reinstalling the Twitch app. This will ensure that you have the latest version of the app installed. Here are the steps to follow:
- Open the Xbox guide and navigate to the Twitch app.
- Highlight the app and press the Menu button on your controller.
- Select Uninstall and confirm the action.
- Reinstall the Twitch app from the Xbox Store and check if the error has been resolved.
Conclusion:
Twitch App Error Code 995f9a12 on Xbox consoles can be frustrating for gamers. However, by following the above troubleshooting methods, you can fix the error and get back to streaming your favorite games on Twitch. If the error persists, contact Xbox support for further assistance.
