Soundcore Liberty Air 2 Pro is affordable true wireless earbuds packed with features like HearID Personalized EQ, up to 26 hours of playback time, Active Noise Cancellation, bass boost, and more. The long list of features might have impressed you to grab a pair of Soundcore Liberty Air 2 Pro. However, many users are unhappy with it as the earbuds fail to charge. If your TWS earbuds also refuse to charge, don’t worry; You are not alone. In this guide, we’ll go through various ways to fix the not charging problem on your Soundcore Liberty Air 2 Pro.
Here’s How to Fix the Not Charging Problem on Your Soundcore Liberty Air 2 Pro
There are various reasons why your Soundcore Liberty Air 2 Pro is not charging. Fixing it could be as simple as cleaning metal contact points, but there are other solutions in case there are no issues with contact points. With further ado, let’s deep dive into the possible solutions to fix the not charging problem on your Soundcore Liberty Air 2 Pro.
Clean Charging Pins and the Case
We often forget to clean the device once in a while, which leads to the storage of dust and other unwanted particles inside the case. The dust might then stick onto the metal connectors, preventing the earbuds from properly connecting to them. Therefore, keeping the charging case and earbuds clean is always recommended. Use soft fabric and isopropyl alcohol to clean them.
After you clean the charging case and earbuds, put the earbuds back into the case, and connect it to the power cable. Check if the problem is solved. Although this might seem a basic solution, it has fixed many users’ problems. Giving it a try will be worth your time.
Check if the Charger or Cable Is Damaged
After connecting the Soundcore Liberty Air 2 Pro TWS to the adapter, the LED light does not indicate the charging state, there might an issue with the charging adapter or cable. Thoroughly inspect the charging cable and the adapter for any sign of damage. In case you’ve found damage, replace that with a new one and try charging your TWS. Otherwise, move on to the next solution.
Confirm That the Charging Case Has Some Power Left
Sometimes the charging case drains too much that it does not even have the power to turn on LED lights. In such a case, if you plug it into the charging, you may not see an LED indication and might feel that there’s some issue with the earbuds.
To rule out this possibility, plug your Soundcore Liberty Air 2 Pro TWS into the adapter and leave it there for 10 minutes. After that, plug out the device and open the lid to confirm that the LED light is working.
Reset Your Soundcore Liberty Air 2 Pro Earbuds
If there’s an issue with the software or device settings, a hard reset can fix all the problems you are currently facing on your earbuds.
Here’s how to reset your Soundcore Liberty Air 2 Pro TWS earbuds:
- Disconnect the earbuds from other devices and put the earbuds into the case.
- Open the lid.
- Press and hold the button located on the back of the case for 10 seconds.
- Release the button when the LED flashes three times.
After completing the reset process, wait for 2 minutes and connect the charging case to the adapter and check if the issue is fixed.
Firmware Upgrade
If the company has acknowledged the issue, a fix for this might be on the way or has arrived in the form of a new firmware update. In addition to new features and improvements, the latest firmware also contains fixes to previously known issues. Therefore, it is always recommended to keep your Soundcore Liberty TWS firmware up to date.
You can use the official app on your Android or iOS phone to install the latest firmware version on your Soundcore Liberty Air 2 Pro.
Check if the LED Light Is Not Working
If the LED light does not blink after connecting the charging case to the adapter, there might be an issue with the LED light itself. We advise you to charge your earbuds for at least 10 minutes without caring about the LED lights. After that connect the earbuds to your phone, go to the Bluetooth settings, and check the battery level of your Soundcore Liberty earbuds.
If the battery percentage has gone up from what you saw last time, it’s confirmed that the LED light is not working. If there is no charge or a decrease in the battery percentage, it means that the problem is something else. For further assistance on the issue, contact Soundcore customer support.
So, in this guide, we looked at the various reasons why your Soundcore Liberty Air 2 Pro is not charging and solutions too. Did you manage to fix the problem with your earbuds? Which method has worked out for you? Share your thoughts in the comments below.
Case is fully charged but the ear buds lights never comes on when it’s both inserted into the case. Tried to move the ear buds around in the case and still no lights from both sides.