Fix: Samsung Galaxy Z Flip 5 / Z Fold 5 No Signal or Network Problem
Fortunately, here we’ve shared with you potential workarounds to easily resolve the no signal issue. Make sure to follow all troubleshooting methods until the problem has been fixed. So, without wasting any more time, let’s jump into it. Before getting into the troubleshooting, you can also check out the video tutorial to fix the issue.
1. Force Restart the Device
First of all, you should press and hold the Power button + Volume Down button simultaneously for around 10 seconds until the device is switched off. Now, the device will automatically boot into the system again.
2. Verify the Carrier Signal
It’s worth mentioning that verifying the carrier signal will be crucial enough for the Galaxy Z Flip 5 or Galaxy Z Fold 5 users. Depending on the network signal strength, your carrier calling or text message will work. If the network strength becomes unstable or poor then you will start facing call and text issues. Sometimes the network obstacle or congestion can also be a major reason behind such an issue. Try coming out of the home or office to ensure the network signal coverage is showing properly.
3. Check for Software Updates
You should check for the software update on your Samsung Galaxy device by following the steps below to ensure there is no issue with the outdated system software or potential bug.
- Open the Settings menu > Tap on Software Update.
- Tap on Download and Install.
- Your device will check for available updates.
- If there is an update available, you’ll be asked to download and install it.
- Once the software update is completed, you can see ‘Your software is up to date’.
4. Check Your Device in Safe Mode
Safe Mode basically allows you to boot the system into the basic interface with stock applications installed to cross-check whether the system has some issues or not. Sometimes third-party applications can cause several issues and the networking glitch is one of them.
- Press and hold the Power key until the ‘Power Off’ appears on the screen.
- Tap and hold the Power Off option until the ‘Safe Mode’ option appears.
- Tap on ‘Safe Mode’.
- Your device will restart in the safe mode and it’ll be displayed at the bottom side.
Once you find out the potential issue and do the necessary fixes, just restart the device normally.
5. Turn On and Off Airplane Mode
Sometimes temporary networking glitches with the Wi-Fi, Bluetooth, or carrier signal might trouble you a lot with the No Signal or No Network issue. You can also try turning on Airplane Mode for a few seconds to refresh the temporary glitch and then turn it off to check for the issue further.
- Open the Settings menu > Tap on Connections.
- Tap on Airplane Mode > Now, Turn On the Airplane Mode toggle.
- Wait for a few seconds and then Turn it Off again.
- Then restart the device to apply changes immediately.
6. Manually Select Your Network Provider
Well, selecting the network provider manually on your device might help in fixing several issues with the network provider and signal strength up to some extent. Sometimes the network provider option is incorrectly set to another provider or not even configured properly. To do so:
- Go to the Settings menu.
- Tap on Connections.
- Select Mobile Networks.
- Tap on Roaming Network.
- Turn Off the Select Automatically option.
- Next, choose your carrier provider from the list.
- Once the provider is selected, reboot the device.
7. Set the Preferred Network Mode
If you’re not getting proper signal strength on your mobile device respective to the carrier then make sure to check out whether the network mode is selected to the recommended option or not. For instance, if you’re using a 4G/5G enabled device and a 4G/5G connection then you’ll need to select 5G/4G in the Preferred Network Mode. To do this:
- Go to the Settings menu > Tap on Connections.
- Tap on Mobile Networks.
- Select Network Mode.
- Choose your Preferred Network Mode.
8. Try Using Roaming Services
Are you still experiencing the no signal or no network error even after performing the above methods? If so, make sure to use the roaming services by following the steps below to resolve roaming-related conflicts.
- Go to Settings > Tap on Connections.
- Search for Roaming Services.
- Turn On this option and then reboot the device.
Sometimes an incorrect APN (Access Point Name) Settings may also interrupt the network connection or carrier signal issues on Android devices. You can follow the steps below to reconfigure APN settings.
- Open the Settings menu > Tap on Connections.
- Tap on Mobile Networks.
- Tap on Access Point Names.
- Now, tap on More (three dots icon) in the upper right corner.
- Hit Reset to default.
- Tap on Reset to reconfigure APN settings automatically.
- Once done, just restart the mobile to apply changes.
10. Reinsert the SIM Card
Another thing you should do is to pull out the SIM card using the ejector tool and then gently clean the SIM card with a cloth on both sides. Then just reinsert the SIM card into the slot to check for the issue again. Any kind of moisture or dust particle can easily cause such an issue.
11. Check for the Physical SIM Damage
In case, you’re still not sure why such an issue bothers you with the no network or no signal then make sure to check for the potential physical damage of the SIM card that you’re using. Simply pull out the SIM card from the SIM tray and then investigate for any visible scratches or cracks. Sometimes the slight damage on the metal portion or bending issues can also trouble a lot. Try inserting the same SIM into another device or another SIM card into your Samsung Galaxy Z Fold 5 / Z Flip 5 to check for the issue.
After investigating, if the respective SIM card is damaged then contact the carrier customer support or visit a store to replace the older SIM card.
12. Wipe cache partition
The chances are high that somehow the on-device software cache partition gets corrupted due to too much-gathered data of installed applications and visited websites, etc. So, wiping out the cache partition on the device from the stock recovery menu will help a lot.
- Switch Off your Samsung Galaxy Z Flip 5 or Z Fold 5.
- Press the Volume Up + Power Key simultaneously for a few seconds until the device vibrates.
- It’ll open the Recovery Mode.
- Navigate to the Wipe cache partition using the Power Up/Down key and then press the Power key to select it.
- Now, it’ll ask you to confirm wiping the cache partition.
- Select Yes and confirm it.
- Once done, go back to the recovery menu and select Reboot System Now.
13. Run a Hardware Test via the Samsung Members App
Somehow it seems that the hardware-related conflicts on the Samsung Galaxy Z Fold 5 or Z Flip 5 device are troubling you a lot. If a hardware component in your phone is faulty then use the Samsung Members application on the handset to run the hardware test.
- Open the Samsung Members app.
- Tap on Get Help.
- From the Diagnostics section, tap on Start.
- Select all options > Tap on Start to run the test.
- Wait for the test to complete and reboot the device.
14. Reset Network Settings
Make sure to perform the network settings reset on the device to check if the networking glitches are conflicting with the no signal issue or not. Resetting the network settings will clear the temporary glitches and restore to the factory default.
- Open the Settings app.
- Tap on General Management.
- Now, tap on the Reset menu.
- Select the Reset Network Settings menu.
- Tap on the Reset Settings option.
Please Note: After you reset the network settings on the device, you’ll lose saved Wi-Fi passwords and customized network settings.
15. Visit the Samsung Service Center
Last but not least, you’ll need to visit the Samsung Service Center at your nearest location to get the Samsung Galaxy Z Fold 5 or Z Flip 5 checked and repaired (if necessary).
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
