Fix Samsung S24 Series Not Charging or Slow Charging Issue
It also seems that multiple owners are having the quick battery draining issue in the Galaxy S24 series respective to their models and some of the owners did find the same issue back in their Galaxy S23 series. As a result, affected users are reporting no basic improvements in the battery and charging issues which can be irritating when someone purchases a premium segment smartphone from a brand like Samsung. But having a dead phone and charging not working can be a pain like hell.
Well, the chances are high that somehow any kind of software or hardware conflict is leading to the charging-related issues. While dust or moisture clogging in the charging port, damaged charging port or USB type-C cable, issues with the charging adapter or power delivery, temporary system glitches, possible exposure to the water, outdated system software, damaged battery inside, not enabled fast charging, etc can be other possible reasons.
Mostly, the Galaxy S24 Ultra devices are not charging as per reports. Fortunately, here we’ve shared with you some potential workarounds that should come in handy. Make sure to follow all troubleshooting methods until the problem has been fixed. So, without wasting any more time, let’s jump into it.
1. Restart Your Handset
It looks like that restarting your Samsung Galaxy S24 series can help in fixing system glitches most of the time. This will also resolve issues with the battery charging.
- Press and hold the Power + Volume Down button until the ‘Power menu’ appears.
- Now, you can release the buttons.
- Tap on Restart > Hit Restart again to confirm.
- Once done, you can check for the charging issue.
2. Turn On/Off Fast and Super Fast Charging
The Galaxy S24 series is developed and designed to use fast charging and super fast charging out of the box. However, you’ll have to use the fast charging adapter to provide enough power. To enable or disable fast & super-fast charging, check the steps below:
- Go to Settings > Tap on Battery and device care.
- Tap on Battery > Hit More battery settings.
- Now, enable/disable Fast charging.
- Enable/disable Super fast charging.
- You can also enable/disable Fast wireless charging.
Please Note: You should turn off the screen to maximise the charging efficiency. If a lightning symbol is displayed on the cover screen that means fast charging is working.
3. Optimize the System on Your Device
Your Galaxy S24 series smartphones do come with an inbuilt feature ‘Device Care’ that allows users to optimize the device performance easily. It mostly optimises the device battery, storage, memory and security aspects so that the handset can run faster or perform better. Check the steps below to do so:
- Go to Settings > Tap on Battery and device care.
- Tap on Optimise now.
- Wait for the process to complete.
- Tap on Done > Reboot the device.
- Finally, check for the charging status.
4. Clear the Cache Partition
It’s also suggested to clear the cache partition on your handset manually to delete potential cache data which may cause conflicts with the battery charging or even fast charging. You can check the steps below to wipe out the cache partition.
- Press and hold the Volume Down + Power buttons for a while.
- Tap on Power Off > Wait for the device to switch off.
- Now, connect the device to the PC via a USB cable.
- Press and hold the Volume Up + Power buttons for a while until the Samsung logo appears.
- After booting into the Recovery menu, release the keys.
- Next, use the volume keys to navigate to the Wipe cache partition option.
- Then press the Power button to confirm it.
- Use the volume keys to navigate to Yes.
- Hit the Power button to confirm the same.
- Wait for it to complete and then disconnect the USB cable.
- You can go back to the recovery menu and select Reboot device now.
- Once done, check for the charging issue again
5. Update the System Software
Well, software updates can also play a major role in providing multiple improvements that help in fixing charging-related issues. In case, you haven’t updated the software on your device for a while, check the steps below to do so:
- Go to Settings > Tap on Software update.
- Tap on Download and install.
- If an update is available, allow it to install.
- Wait until the software update is installed.
- Once done, reboot the handset.
6. Check for the Charging Port
Another thing you can do is to check for the charging port on your Samsung Galaxy S24 / Galaxy S24 Plus / Galaxy S24 Ultra to fix minor issues. Any kind of clogged dirt, dust, or debris inside the charging port can also trouble in charging. If there is dust or debris stored, you can check the steps below to clean your charging port.
- Power Off your device > Use a cotton earbud to clean the charging port gently.
- Do not use water to clean it.
- Any kind of hard object inserted into the port for cleaning might result in damaging the port.
- If the charging port is still jammed or physically damaged, ask for professional help.
7. Check for the Charging Cable and Adapter
It’s always recommended to use the official stock charging cable and adapter to charge your Samsung Galaxy S24 series. Though third-party or local chargers look similar to the original ones, there is a huge difference in their quality and charging speed. There will also be differences in voltage with the local chargers. Even if you’re using an official charger, cross-check the physical damage to the charging cable or adapter. If there is an issue, ask for a replacement or get a new charger. You can also try using another charger from Samsung with the correct wattage so check for fast charging.
8. Try Using the Wireless Charging
In case, the above methods didn’t help, be sure to use the wireless charging or wireless powershare feature on your Samsung Galaxy S24 series to check for charging-related conflicts. Ensure to remove cases or covers and then lay the back side of the device onto the wireless charging pad. Do keep in mind to properly line up the charging coils to get better charging support. Otherwise, you can also try using Wireless PowerShare via another Qi-enabled device directly. That device will also have to be wireless charging compatible.
9. Dry Your Water Exposed Device
Your device will not charge properly or doesn’t charge at all when it’s exposed to the water or moisture inside the USB port. Well, OEMs design software in such a way that prevents charging with moisture to protect the device & corrosion. Just keep it under sunlight or under a light to dry. Otherwise, use a hair dryer to dry your water-exposed device easily.
In case, there is moisture inside the charging port, just keep it for a few hours to dry. There is nothing much to do about this scenario. Meanwhile, you can try following the steps below to clear the cache for USB settings.
- Open Settings > Tap on Apps.
- Tap on the filter icon (you can also three vertical dots).
- Now, tap on Show system apps.
- Hit OK > Tap on USBSettings.
- Go to Storage > Tap on Clear data and Clear cache.
- Once done, reboot the device, and charge it again.
10. Use Another Power Source or Outlet
The chances are high that somehow your existing power source or outlet has some issues with the power delivery. It’s suggested to use a different power outlet or source such as power banks, computer USB, etc to check for the charging issue again. It might be possible that your current power outlet has some issues with loose or wobbly connectivity as well as insufficient voltage.
11. Use Samsung Members to Run a Test
You can also use the Samsung Members app on your handset to run a test for your battery and charging port. This method will check for potential issues with the charging and battery status. Check out the following steps to run the test.
- Connect your Galaxy S24 series to the charging.
- Open the Samsung Members app.
- Tap Support > Tap on View Tests.
- Now, tap on Battery status.
- Then tap on Cable charging to check your hardware status.
12. Reset App Preferences
It seems that resetting the app preferences on your Galaxy S24 series might allow the device to perform better by avoiding potential conflicts with the system resources. This method will help in removing app settings, permissions, etc which can allow the battery to charge properly. To do so, you can check the steps below:
- Open the Settings app > Tap on Apps.
- Tap on the Menu icon on the upper-right side.
- Hit Reset app preferences.
- Select Reset apps to confirm.
- Once done, reboot the handset, and check for the charging issue.
13. Boot into Safe Mode
The Safe Mode lets users troubleshoot their devices by only loading the system apps and core services without any third-party applications. In that case, nothing usually prevents the device from charging and you’ll be able to track down the status. If your handset charges fine in the safe mode that means there is some conflict with the third-party applications or any kind of third-party app settings that hinder the fast charging. You can check the steps below to boot into the safe mode.
- Press and hold the Power button for a few seconds until the power menu appears.
- Now, tap and hold the Power Off icon to display the safe mode option.
- Tap on Safe Mode.
- Your handset will boot into the safe mode. You’ll see it at the bottom left screen.
- Next, connect to the charger & check for the issue.
As a final resort, you can try performing a factory data reset method on your Samsung Galaxy S24 lineup models by following the steps below. It’ll remove the media files & documents stored in the onboard storage, saved configurations, Google account, etc. So, you should always take a full data backup manually or sync the Google backup before jumping into the data reset.
- Go to Settings > Tap on General Management.
- Hit Reset > Select Factory data reset.
- Check for the details and tap on Reset.
- If prompted, enter the PIN, pattern, or password.
- Tap on Delete all.
- Wait for the process to complete.
- Your device will automatically boot into the system.
- Again wait for the system to boot as it may take some time.
- Go through the initial setup process.
- Connect your device to the charger and check for the issue.
15. Visit the Service Centre
Last but not least, you’ll have to visit the nearest Samsung authorized service centre to get your device checked by professionals for the battery and charging port. In case, the battery is dead or any issues with the charging port, you should get it repaired or replaced with a new one. It may cost a few bucks but it’ll be worth repairing or replacing.
The support team will also ensure that the battery is charging fine and the device is using fast charging properly. You may not have to spend extra money if your device is new and comes under the manufacturer’s warranty. Make sure to carry the purchase bill with you for validation.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
