The major irritating thing is that the 5G/4G network signal doesn’t come back even after reaching to a good signal area where it should work fine. Whereas turning off and on doesn’t even help at times. So, affected users have to restart their phones to temporarily avoid this issue. Users can’t take it lightly because the overall signal strength mostly stays very low which is a big concern. After all, the same carrier SIM doesn’t have any issues with other devices.
So, as a newly released series and flagship model, Samsung needs to acknowledge this problem and provide a better resolution ASAP. However, there are some mixed reviews regarding the network signal strength on Galaxy S24 models where few people didn’t find any call drop or network coverage issue and few people have already started encountering no signal issue or call drops or lower signal bars always.
Steps to Fix Samsung S24, S24 Plus, or S24 Ultra No Signal or Network Issue
Depending on the region and surrounding place, your Samsung Galaxy S24 series model may temporarily go through some networking glitches such as frequent disconnections to the call or mobile data. Additionally, slow network speed or can’t connect to the network or any kind of low signal strength can also happen due to the subscribed plan, region access, and mobile network settings at your end.
Fortunately, here we’ve shared with you some workarounds that should come in handy. Ensure to follow all troubleshooting steps until the problem has been fixed. So, without wasting any more time, let’s jump into it.
1. Force Restart Your Device
First of all, it’s always recommended to force reboot your Samsung Galaxy S24 lineup model to refresh any kind of temporary system glitches or cache data issues that are troubling you. As multiple users have already found this method helpful, you should also try it once. To do so, check the steps below.
- Long-press the Power button + Volume Down buttons together for around 10 seconds.
- Wait until the device is switched off.
- Release the buttons and wait for around a minute.
- Then long-press the Power key again for a few seconds.
- Next, your handset will automatically boot into the system.
2. Move to an Open Area
In some cases, out-of-network areas or low coverage nearest your place can cause multiple issues with ‘no signal’. Meanwhile, congested buildings and other object barriers can also interfere with your network signal on the device. Make sure to identify your current location and the direction of the nearest open area multiple times to cross-check the potential issue. You can also try safely navigating to the open area to avoid networking glitches.
3. Check the Network Coverage
It’s also worth mentioning to check for the network coverage at your place which plays a major role for the Galaxy S24 series users. Depending on the network signal strength, your carrier services might get affected at times which causes the call to drop or the text message not sending. In case, the network strength is unstable or poor then ensure to contact your carrier support to check for coverage.
4. Verify the Account and Services
Another thing you can do is to verify the Samsung account that you’ve logged in to ensure there is no issue with the Samsung services for your account. You can check the steps below to perform the steps.
- Open the device Settings menu.
- Then tap on the Samsung account on top.
- Now, enter your Samsung account info to sign in.
- Sign in to your Samsung account.
- Select a verification method.
- Tap on Send code > Enter the verification code sent to your phone.
- Tap on Verify to sign in.
If you’re having any issues with the account sign-in then you can try the following steps:
- Visit the Samsung account website on a browser.
- Sign into the account with your account credentials.
- Select Resend the verification email.
- A new email will be sent to your connected email address.
You can also reset your Samsung account phone number for two-step verification by the steps below:
- Go to Settings > Tap on Accounts and Backup.
- Tap on Manage Accounts.
- Tap on your specific Samsung Account.
- Then tap on My Profile > Choose Security and Privacy.
- Use the 2FA method to verify and reset the Samsung account phone number.
5. Remove External Accessories
You’ll need to manually remove any kind of third-party (external) accessories from your Samsung Galaxy S24 series such as earphones, USB devices, or even mobile cover to check if there is an interference with the network antenna. Several users have already found this trick helpful to boost the signal.
6. Check Your 4G/5G Subscription Plan
If you have a 5G subscription but are unable to connect to 5G then please check your carrier plan whether it’s active or not. You should also check whether your region supports 5G coverage or not.
7. Select the Network Mode and Provider
Well, selecting the network provider manually on your handset might allow the signal strength in most cases. Any incorrect network mode or network provider setting can trouble.
- Go to the device Settings menu.
- Tap on Connections > Select Mobile Networks.
- Now, select Network Mode.
- Choose your Preferred Network Mode.
- Tap on Roaming Network.
- Now, go back to Mobile Networks.
- Turn Off the Select Automatically option.
- Choose your carrier provider from the list.
- Once selected, restart the device.
8. Check the Mobile Network Settings
Checking out the mobile network settings on the device might also come in handy at times because using the incorrect SIM card for calls or mobile data might become problematic. It’s always better to select the specific carrier SIM for calls, texts, and mobile data. To do so, follow the steps below:
- Navigate to Settings > Tap on Connections.
- Tap on Mobile Networks.
- Check for the default setup for the carrier SIM that you want to use.
- If a different SIM card is selected, change it as per the preference.
9. Turn On Airplane Mode and Turn it Off
The chances are high that temporary networking glitches can trouble you with the Wi-Fi, Bluetooth, or Carrier Signal. So, try turning off the Airplane Mode for a couple of seconds and then turn it on again to check for the issue further. This usually helps in refreshing the networking conflicts.
- Open the Settings menu > Tap on Connections.
- Go to Airplane Mode > Turn On the Airplane Mode toggle.
- Please wait for a few seconds > Turn it Off again.
- Then restart the device to apply changes immediately.
10. Install Any Pending Software Updates
You should check for any pending software updates on your Samsung Galaxy S24 series device to ensure there is no issue with the outdated system software. An outdated system software version can consist of potential bugs or stability issues in most scenarios. So, installing a new software update will help in adding new features and improvements.
- Open Settings > Tap on System Updates.
- Tap on Check for System Updates.
- If a new software update is available, tap on Download Now.
- Once done, a screen will appear with the new version.
- Now, tap on Install Update.
- The device will automatically shut down and boot.
- A screen will appear that the installation has been completed.
- Next, tap on OK > You’ve successfully updated your software.
- Once the software update is completed, you can see ‘Your software is up to date’.
11. Try Using Roaming Services
If you’re still encountering no signal or networking issues on the Samsung Galaxy S24 series device then try enabling the roaming services to check for the issue further. This will help avoid roaming-related conflicts if you’re travelling to another state or another country.
- Go to the Settings menu > Tap on Connections.
- Search for Roaming Services.
- Turn On the Roaming Services.
- Once done, reboot the handset.
12. Remove and Reinsert the SIM Card
You should also have to eject and reinsert the SIM card into the SIM tray to avoid any kind of potential issues with it. The chances are high that somehow your SIM card isn’t situated properly on the SIM tray. To do so, check the steps below.
- Power Off your Samsung Galaxy S24 series device.
- Carefully remove the SIM card slot using the SIM ejector tool.
- Now, check for any kind of physical damage to the SIM card.
- If there is no visible issue with the SIM card then reinsert it to the slot.
- Once done, Power On your handset.
- Finally, check for the network signal strength.
It might also be possible that an incorrect APN (Access Point Name) Settings on the device troubling you with the carrier network signal most of the time. You should check the steps below to avoid interruption of the network connection. Make sure to configure the APN settings manually.
- Open the Settings menu > Tap on Connections.
- Tap on Mobile Networks.
- Now, tap on Access Point Names.
- Hit More (three dots icon) in the upper right side.
- Tap on Reset to default.
- Then tap on Reset to reconfigure APN settings automatically.
- Once done, restart the device to apply changes.
14. Turn Off Wi-Fi Calling Temporarily
You might also try turning off the Wi-Fi calling feature on your Galaxy S24 series device temporarily to ensure there is no conflict with this option when it comes to the carrier network call drops. To do so, check the steps below:
- Open the Settings menu.
- Tap on Connections > Select Wi-Fi Calling.
- Tap on the SIM name toggle to disable Wi-Fi calling.
- Wait for a while and check for the carrier network calling.
- If the problem persists, you can turn it on again.
Note: For multiple SIM cards, turn off both SIMs for Wi-Fi calling.
15. Disable Battery Saver (Low Power Mode)
Battery Saver Mode (Power Saving Mode) can improve the battery backup by restricting background downloads & other services on the handset. But it also reduces the overall system performance of your Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra. It usually prevents unnecessary notifications, location access, mobile data usage, etc. As a result, you’ll end up with multiple issues at your end like ‘no signal’ or other networking glitches.
- Go to Settings > Tap on Battery.
- Tap on Power Saving.
- Turn Off the Power Saving toggle.
- Now, check for the issue further.
16. Turn Off Background Updates and Downloads
Several users have also claimed to disable the background updates and other downloads on their Galaxy S24 series model to prevent signal-related issues.
17. Reset Your SIM Card
It’s also recommended to reset or swap your SIM card by following the steps below to ensure there is no issue with the networking connection.
- Open Settings > Tap on Connections.
- Tap on SIM Card Manager.
- Now, tap on Switch for SIM 1.
- Then tap on OK.
- Turn On the SIM by tapping the Switch again.
18. Try Using a Different SIM Card
Another thing you should do is to use another SIM card on your handset to cross-check if the networking glitch still bothers you or not. In case, the different SIM card is running fine with the networking connection and signal strength then you’re good to go.
19. Check Your Device in Safe Mode
Safe Mode allows you to boot the system to a basic interface that runs most of the stock apps so that users can check for potential conflicts.
- Press and hold the Power key for a few seconds.
- Once the Power menu appears on the screen.
- Tap and hold the Power Off option to bring the Safe Mode option.
- Now, tap on Safe Mode.
- Your Galaxy S24 series device will boot into safe mode.
- Then check for the networking issues at your end.
- Once the potential reason has been recognized, restart the device.
20. Reset the Network Settings
You’ll also need to reset the network settings on your device to refresh any kind of potential networking glitches or ‘no signal’ issues. Though this method will delete saved customized network configurations and Wi-Fi passwords, it mostly resolves multiple issues with the network.
- Open the Settings menu.
- Tap on General Management.
- Tap on the Reset menu.
- Now, hit the Reset Network Settings menu.
- Tap on the Reset Settings option.
- If prompted, confirm the changes.
- Once done, reboot the device, and check for the issue.
If the above methods didn’t work for you then perform a factory data reset method on your Samsung Galaxy S24 series device by following the steps below to refresh any kind of system glitches or save data. Do keep in mind that resetting the device will wipe out all data, contacts, messages, documents, media files, etc which are stored on the internal storage including your logged Google account. So, it’s recommended to manually take a full data backup of your device before doing a factory reset process.
- Go to the Settings menu > Tap on General Management.
- Tap on Reset > Tap on Factory Data Reset.
- Now, tap on Reset again.
- If prompted, enter the device PIN, password or pattern.
- Tap on Delete All.
- Next, wait for the factory data reset to complete.
- Then your device will reboot to the system automatically.
- Once done, go through the initial setup process.
- Finally, check for potential networking conflicts.
In case, your Samsung Galaxy S24 lineup device is doing well with other SIM cards then make sure to contact your specific carrier support for the SIM card and mobile number so that they can investigate the issue further. If there is an issue with the SIM card itself then they’ll help in replacing the SIM card by keeping the number intact.
As a final resort, you’ll need to contact Samsung support respective to your nearest location to get the Galaxy S24 series device from the experts. If there is an issue with the device hardware or system software, the support team will help you regarding the same. In case, the networking hardware has some issues, please visit a Samsung walk-in service centre. If your device is still under the manufacturer’s warranty, you can also ask for the handset replacement for a new one.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
