In that scenario, you should first verify whether the power button is physically faulty or not. If it’s damaged, you’ll have to replace it by visiting the nearby service center. However, if it’s not physically damaged, it might be stuck somehow. In that case, shake your phone multiple times to unstick the power key button.
While shaking your phone, you should keep a few words in mind. Do not shake your phone at hard surface objects, as this may further damage your device. By looking at it carefully, you can easily identify whether your power key button is stuck.
Fix 2: Remove the Back Case
If you are using a hard or rigorous back case, you may not be able to use the power button properly. However, putting a rugged back case shouldn’t stop the phone’s power from working until or unless it interferes with the button’s functionality. If you’re using a rugged or hard back case for your phone, then it might be the other reason.
In that scenario, we suggest you remove the back case and check whether the power button works on your phone. If it is not, there might be another reason. You can also use a thin back case for protection.
You also have to check whether the power button is accumulated with dust and debris particles. If it is, then this is why the power button isn’t working on your device. In that case, we suggest you check and remove the dirt and other particles that are accumulated around the buttons, which may interfere with the internal connections.
The Samsung Galaxy S24 series comes with an IP68 rating, so there is less likely to be a problem due to dust and debris. But with older devices, it is possible to encounter power button issues with dust or debris particles. You can address the issue by removing the dust and other particles on your device with a toothpick using canned air.
Additionally, you can blow air into the area of your power button to gently remove the dust and other particles that have accumulated around the buttons. If there is no dirt or debris around the buttons, then follow the next method.
Fix 4: Scheduled Powering ON or OFF
If you are having a problem with the power button and are unable to turn the device ON or OFF, then you can schedule your phone to power ON or OFF at a fixed time. This is a simple and effective way to turn your phone ON or OFF. Make sure to try this feature on your Samsung Galaxy S24 and S24 Plus.
Here’s how to schedule power ON or OFF on the Samsung Galaxy S24 and S24 Plus:
- Open the Settings app.
- Scroll down and tap on Device Care.
- Under Device Care, tap on the Auto Optimisation option.
- Tap on Auto restart > Toggle ON the Restart as schedule.
- Set the time and day according to your preferences and save the changes.
- Once done, your phone will restart automatically according to the time and day.
Fix 5: Reboot the Device Using Developer Options
You can also reboot the Samsung phone using the Developer option. With Android Lollipop and higher, you can also enter recovery mode and fastboot mode. If the power button is not working, then you should try using Developer mode to reboot the device. Here’s how:
- Open the Settings and navigate to About Phone.
- Tap on Software information > Tap on Build Number 7 times. This will open the Developer Options.
- Enable the Developer Options by entering the device password, PIN, or pattern.
- In the Developer Options, you can enable an Advanced Reboot.
- This may depend upon the mode you have.
Fix 6: Update System Software
Samsung keeps pushing new updates for their flagship smartphones to improve the device’s overall functionality and fix unknown bugs and technical issues. At certain times, the underlying software issue causes the power button functionality. However, you can address the problem by updating the device to the latest version.
Make sure to check whether the update is available for the Samsung Galaxy S24 and S24 Plus and then update accordingly. To check for software updates, you can follow the below steps:
- Open the Settings app.
- Navigate to Software Update.
- Tap on Download and Install if an update is available.
- Follow the on-screen instructions to complete the process.
- Once the download is finished, install it on your device.
- Now, your device will automatically reboot to the system.
After updating the device to the latest version then, ensure that the power key is working on your handset. If it’s not, follow the next method.
Note: If no update is available then you will see a message indicating “Your software is up to date.” This means you’re already on the latest software version.
Fix 7: Wake Up your Phone When it is ON But in Sleep Mode
If the power button of your Samsung phone isn’t working and you’re in sleep mode, then you can easily wake up your phone with a simple effort. All you have to do is plug the phone into a charger or make a call to your phone number with your friend’s phone and the screen will wake up automatically. You can even persuade your friends to make a call on your phone number to power on the phone screen.
Fix 8: Reach Out to Samsung Support
If none of the above workarounds come in handy for you and the power button is not working on your handset, you must contact Samsung support for further help. It is possible that due to an unresponsive or broken power button, the power button isn’t working anymore. In that case, it’s best to connect with the support team or visit the nearby Samsung service center to get the device repaired or replaced without costs if the device is under warranty.
Otherwise, you must pay some revenue for the repair expenses. They have a great expert team that will immediately repair it, if there’s an issue with the physical parts.
That’s it, guys. We assume this guide was helpful to you. If you have any queries, let us know in the comments section.
