Fix 1: Check Your Wi-Fi Password
This solution might seem nothing to you, but we often do mistakes while entering the password. Most times mistakes are done while typing the alphabet. We forget the upper case and lower case. So, if you also use alphabets in the password, be sure to type them correctly. Also, sometimes we keep entering the password that was set before. Keep these points in mind and try connecting your Galaxy Note 10 or Note 10 Plus to the Wi-Fi network. If it works, great. Otherwise, move on to the next solution.
Fix 2: Forget and Reconnect to the Wi-Fi Network
There could be an issue with the connection between your phone and the router. What you can do here is forget and reconnect to the Wi-Fi network. This will refresh the connection and might solve the issue.
- Open the Settings app.
- Tap on Connections and select Wi-Fi.
- Turn on the Wi-Fi and wait for Wi-Fi network names to appear.
- Tap and hold your Wi-Fi network name and select Forget network.
- Reboot the device.
- Go to the Wi-Fi settings and tap on your Wi-Fi network.
- Enter the correct password and wait for it to connect.
If the Wi-Fi network gets connected to your Samsung phone, check if you are able to access the internet. Otherwise, we have more solutions for you below.
Fix 3: Reset Network Settings
If there is any problem on your related to the network or connections, this solution has to be tried at least once. It can fix all the problems related to Wi-Fi, Bluetooth, or network.
Before we go ahead with this method, you should know that resetting network settings removes stored Wi-Fi networks’ passwords, paired Bluetooth devices, and the network selection mode will be set to automatic.
Here’s how to reset network settings on your Galaxy Note 10 or Note 10 Plus:
- Open the Settings app on your phone.
- Go to General management -> Reset.
- Select Reset network settings.
- Tap on Reset settings.
- Enter the pin, password, or pattern (if prompted).
- Tap Reset.
After your reset network settings, connect to the Wi-Fi network and check if the problem persists.
Fix 4: Force Restart Your Galaxy Note 10/Note 10 Plus
This could be an effective solution if your phone is suffering from system glitches or a bug. After you restart the device, all the applications and the background processes get refreshed, which can be effective in fixing the Wi-Fi connection problem.
To force reboot your Galaxy Note 10 or Note 10 Plus, press and hold the volume down and power button for 7 to 10 seconds. Release the buttons after you see the Samsung logo. Once the device reboots, connect to the Wi-Fi network and check if the problem is fixed.
Fix 5: Backup and Reset Your Phone
If you have reached this point, chances are that none of the solutions have worked in your favor. Now, the last and probably the most effective fix you can try is the factory reset. Your device will become fresh from the inside. All the applications you installed, all the default settings you have altered, and all the applications’ data will be removed. Hence, you should take a complete backup of your phone to avoid any data loss.
Let’s move on to the steps.
- Open the Settings app.
- Go to General management -> Reset,
- Select Factor data reset and tap Reset to continue.
- Tap Delete All to factory reset the phone.
Fix 6: Firmware Update
Samsung companies keep sending new firmware updates that contain fixes to known issues, in addition to new features and improvements. Not just these, the updates also improve device security and privacy. Therefore, even if you don’t face any issues on your phone, always have the latest firmware version installed. Usually, Samsung sends you a notification when a new update arrives on your phone. In case you have not received an update notification yet, follow these steps to manually check if an update is available.
- Open the Settings app.
- Tap on Software update.
- Click on Download and install.
- If an update is available, download and install it.
Not being able to use the internet through Wi-Fi can be frustrating if you have premium devices like Galaxy Note 10 or Note 10 Plus. In this blog post, we briefly discussed the Wi-Fi problem on Galaxy Note 10 along with their possible solutions. Were you able to fix the problem? Share your thoughts in the comment section below.
