How to Fix Samsung Galaxy S24, S24 Plus, and S24 Ultra Mobile Hotspot Not Working Issue
Many Galaxy S24 owners reported that the hotspot is not working or not connecting to 5GHz. If you’re connecting the phone hotspot to the laptop and it’s connecting to 2.4GHz rather than 5GHz, this can be a concerning issue. This typically happens when your device isn’t supporting the 5GHz hotspot.
Other than this, software conflicts or bugs can interfere with the mobile hotspot on the Galaxy device. At certain times, a weak or poor internet connection can stop you from getting a proper connection with data even if you’re connected to the mobile hotspot on your handset. Therefore, if your hotspot is not working or not connecting to 5 or 6GHz, follow the below workarounds to fix it.
Fix 1: Check your Network Connection
First, you should check your network or internet connection on your device. If you’re using a hotspot to connect to other devices (laptops), you should check whether the internet connection is stable. At certain times, a weak internet connection can prevent the hotspot from working perfectly.
For instance, if your laptop is connected to Wi-Fi with your mobile hotspot and you cannot access it, it is mainly due to improper network or internet data. But you can fix it by connecting your phone to stable or strong internet data. This will let you use a mobile hotspot hassle-free. You can switch to different network modes on your device for better connection.
Fix 2: Enable and Disable Airplane Mode
We all know how airplane mode is crucial to us and its important role. Airplane mode is a useful tool on smartphones that refreshes the network connection. Even if your cellular data is poor, you can make it faster with Airplane mode. Therefore, if the hotspot isn’t working on your Galaxy S24 series, you should enable and disable the Airplane mode. Here’s how:
- Bring up the Control Panel from the top of the screen.
- Tap on the Airplane Mode icon to turn it ON.
- Wait a few seconds and tap on it again to turn it OFF.
- Check if the Hotspot is working on your Galaxy S24 series.
Fix 3: Restart your Device
Sometimes, the mobile hotspot isn’t working due to software conflicts and glitches, which can only be fixed with a simple restart. It is an effective way to resolve various bugs and technical issues. Restart your Samsung Galaxy S24 series and then check the results. Here’s how:
- Press and hold the Power + Volume Down buttons simultaneously for a few seconds until the device screen is turned off.
- Then, immediately release the button and wait for a moment.
- Next, press and hold the Power button until you see the logo on the screen.
- Then, release the pressed keys, and your device will Boot up.
Similarly, you can restart your phone using the Restart menu. Just press and hold the Power button and tap on Restart from the pop-up menu. This will automatically turn your phone off and back on.
Fix 4: Disable Data Saver Mode
If you are trying to use a mobile hotspot with enabled data saver mode, it interferes with the hotspot on your device. Disable the data saver mode and check if it’s working for you. Here’s how to disable data saver mode:
- Open the Settings app on your phone.
- Navigate to Connections and tap on Data Usage.
- From the menu, disable the Data Saver option by tapping on it.
- Finally, check if the Mobile Hotspot is working for you.
Fix 5: Turn Off Power Saving Mode
The power-saving mode is mainly designed to reduce the overall power consumption on your smartphone. However, if you have enabled the power-saving features, then it may interfere with the mobile hotspot. To address the issue, disable the power-saving mode on your handset. Here is how to do:
- Open the Settings app on your phone.
- Tap on the Battery.
- Toggle the Power saving mode to the off position.
- Now try using the mobile hotspot and check if it’s working.
Fix 6: Reset Network Settings
If you have tried the above methods and it fails to work out, you can reset the network settings to address the issue. Resetting the network settings will restore the network to the default state. This will solve any issues related to the network settings that may be interfering with the mobile hotspot.
Here’s how you can reset network settings on your Galaxy S24 series:
Note: Resetting the network settings will completely remove all Wi-Fi, Bluetooth, and cellular network settings. So, you have to keep the password in your mind.
- Open the Settings app.
- Navigate to General management.
- Tap on Reset.
- Then, tap on Reset network settings. Enter your phone password, pattern, or PIN to proceed if prompted.
- Tap on Reset settings to confirm.
Once you successfully reset the network settings on your device, try using the mobile hotspot again and check if the issue has been fixed.
Fix 7: Update Phone Software
Samsung often releases the new software updates for their flagship devices including the patches for such issues. So, it’s always a good idea to keep your device software up to date in order to avoid unknown bugs and technical issues. Therefore, if you are having an issue with mobile hotspot, then ensure to check for software updates and then install it accordingly. Here’s how:
- Open the Settings app.
- Scroll down and tap on Software update.
- Tap on Download and Install, if any updates are available.
- Once the update is finished, restart your phone to install it.
- Finally, check if the mobile hotspot is working again on your device.
Note: If there is no update available, you’ll see a “Your software is up to date” message on the screen. This means you’re already running on the latest software version.
Fix 8: Try USB Tethering
If updating the software and resetting the network settings doesn’t come in handy for you, you should try an alternative to your mobile hotspot: USB tethering. This usually works with your computer or laptop, if you are connecting your hotspot to the PC. You can use a USB cable to share your phone’s internet with any laptop or computer. Here’s what you need to do:
- First, connect your phone to the computer or laptop with a USB cable.
- Open the Settings app and navigate to Connections.
- Then, tap on Mobile Hotspot and Tethering on your phone.
- Here, turn on USB tethering.
- Open the network settings on your laptop or computer and choose your phone as the internet source.
- Once your laptop or computer is connected to your phone’s internet then you should be able to browse the internet hassle free.
Last but not least, you should perform a factory reset on your Galaxy S24 series. It’s an optional method you can try out, if the mobile hotspot is still not working on your handset. Otherwise, it’s likely that there’s an issue with the Wi-Fi antenna. A factory reset is a critical step that will completely erase all your phone data including photos, videos, documents, and other essential data.
If you’re ready to perform a factory reset on any of your Galaxy S24 series, ensure to take a complete backup of your data first to avoid data losing. Once you’re done with the backup then follow the below steps to factory reset your Galaxy S24, S24 Plus, or S24 Ultra:
- Open the Settings app.
- Tap on General Management.
- Then, tap on Reset > Factory Data Reset.
- Next, tap on Reset followed by Delete All to confirm the process.
- Here, wait for the process and then your Samsung phone will reboot to the system automatically.
- Once the factory reset is completed, ensure to set it up by following the on-screen prompts.
After performing the factory reset, check if the mobile hotspot is working again on your device. If you are still encountering issues, it’s likely that the issue is with the hardware components on your device.
Fix 10: Reach Out to Samsung Support
If none of the above workarounds comes in handy for you, you should reach out to the Samsung support for further assistance. It is possible that the Wi-Fi antenna on your phone is the real culprit, or the issue is with the hardware components on your device. The best way to address the problem is to reach out to the customer support team or visit the nearby Samsung service centre.
In case your device is under warranty then your device will be repaired free of cost. If not, then you have to pay a bit of revenue for repairing charges. In addition, you can also get a replacement of your device if it’s hardware damaged and the warranty is available.
That’s it guys. We assume this guide was helpful to you. If you have any queries, let us know in the comments section.
