A dishwasher can be a great convenience in the kitchen, but it can be frustrating when it refuses to turn off. If you have a Samsung dishwasher and are having...
Mehtab Ansari
Last updated on August 1, 2023
Mehtab Ansari
Author
Mehtab Ansari is a contributing writer at Get Droid Tips. He loves writing on topics like smartphones, computers, and other technologies. Mehtab is always on the lookout for the latest and greatest technology trends and enjoys writing about the ways that you can use technology for your benefit.
A dishwasher can be a great convenience in the kitchen, but it can be frustrating when it refuses to turn off. If you have a Samsung dishwasher and are having trouble with it not shutting off, you can try a few things before calling in a professional. In this article, we will take a look at some of the common causes of a Samsung dishwasher not turning off and how to fix them.
A Samsung dishwasher that won’t turn off can be frustrating and could indicate a problem with the unit. The most common reason a Samsung dishwasher won’t turn off is that the leak sensor has detected moisture, and the dishwasher is perpetually trying to drain itself to correct the issue.
In rare cases, a faulty control board, timer motor, heating rod, or turbidity sensor could also cause this problem.
Fortunately, we have some solutions that you can try to fix this issue. Make sure to try each solution one by one until you find the one that works for you.
One of the most common causes of a Samsung dishwasher not turning off is due to a leak. If the dishwasher sensor detects moisture, it will try to drain itself continuously, preventing it from turning off. This moisture can be caused by a leak, improper installation, leftover moisture from the installation, or all of the above.
To fix this issue, the first thing you should do is do an inspection and see if you can find any actual leaks, as those would be the most important to fix. If you find any, follow the dishwasher leaks guide to fix the issue.
If you can’t find enough moisture to identify the source of a leak, then look for the leakage error in the error code or blinking lights guides (or whichever error your dishwasher is currently displaying).
They will guide you through the next steps to clear the error. If this has been happening since installation, check back with the installer.
If you continue to struggle with trying to clear the error, and the dishwasher has been doing this since it was installed, this indicates that there is something wrong with the dishwasher’s installation.
One of the things to do when troubleshooting a dishwasher is to check for error codes. Look for leakage error codes or blinking lights on your dishwasher. You can check the dishwasher manual for instructions on how to proceed to resolve the issue.
If you have selected the Sanitize cycle, the dishwasher may not turn off automatically at the end of the cycle. The display will stay on indefinitely until the door is opened to alert you of the potential release of steam and heat when you open the door.
If you are using a sanitizing cycle, open the door, and the cycle will end. Once the door is opened, the display will stay on for another 10 minutes before finally turning off. You can also turn the display off at any time by pressing the Power button.
Additionally, you can also try a hard reset by pressing and holding the power button for 10-15 seconds while the dishwasher is unplugged. This can help to clear any residual power in the system and reset the control board.
If the issue persists even after a reset, it may indicate a faulty control board. In this case, you may need to replace the control board. You can contact the manufacturer or a professional appliance repair service for assistance. Remember to always unplug your dishwasher before attempting any repairs or inspections to avoid electric shock.
The timer motor is responsible for advancing the dishwasher through each cycle. If it is faulty, the dishwasher may not turn off automatically. You can test your timer motor using an ohmmeter. If the reading is beyond the appropriate level, it’s damaged and needs to be replaced.
If you’re confident enough, you can replace it yourself or call a technician for help. Here’s how to check for a faulty timer motor:
You can purchase a new timer motor that matches your Samsung dishwasher model. Disconnect the old timer motor from the plug and install the new one. Connect the wires correctly and reattach the panels by screwing them into place. Once you have replaced the timer motor, check if your dishwasher now operates as expected.
The heating component, also known as the metal rod, is responsible for heating the water in the dishwasher. If it is damaged, the dishwasher may not turn off automatically. Check the metal rod for continuity using a multitester. If the heating element is damaged, remove it and replace the metal rod with a new one.
The turbidity sensor is responsible for detecting the level of soil in the water. If it is damaged, the dishwasher may not turn off automatically. Locate the turbidity sensor and inspect it for damage. Replace the sensor if necessary.
To test the heating element for continuity:
If the metal rod is not the issue, it could be a damaged thermistor causing the problem. To replace the thermistor:
If you are unsure about what you are doing, it’s best to seek help from a professional.
In conclusion, a Samsung dishwasher that won’t turn off can be caused by a range of issues, including a leak, a faulty control board, a faulty timer motor, a faulty heating rod, or a faulty turbidity sensor. To fix the problem, start by checking for leaks and error codes. If the issue persists, try resetting the dishwasher or testing the components using the appropriate tools. If you continue to struggle, contact a professional installer or Samsung support for further assistance.
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