Reboot the device
Assume that you aren’t able to turn on the wifi due to any ‘xyz’ reasons on your Sony smartphone or if the wifi is connected, the internet is accessible and yet, you are unable to browse the internet, what to do? In such cases, rebooting the device is the quickest solution as it resolves such discrepancies as well as technical glitches with the wifi or firmware or any component that might be causing the conflict. Once you have rebooted the system, it will release formerly hoarded resources which is a most recommended solution to fix performance issues and well as a bunch of other technical glitches.
Update the OS
Next method revolves around keeping the phone updated with the latest firmware patch available for both phone and the router. Updating the firmware has its own benefits as it gives the phone a 360-degree protection against any potential bugs, viruses and other hosts that attract issues such as the one we are discussing in this extract i.e. wifi connectivity issues.
- In order to update the OS, you must go to Settings on your phone.
- Now, proceed to the ‘About Phone’ or ‘About Device’ option and tap on ‘Software or System Update’.
- The phone will prompt the user to search for all available updates after which, the user can download it and install the same.
- The whole process takes few minutes, however, it prevents many bugs and viruses and other error-causing irritants from escaping into the system.
- The same goes for the router for which, you can check out for available updates on manufacturer’s website.
Reset the phone
If nothing works in your favor, you can reset the phone which is a proven and powerful method and the master of all fixes. Here are two methods using which, you can reset the phone.
Method 01: Using ‘Reset’ Feature
Every smartphone has a built-in reset feature that the user can utilize to reset the phone and fix all the errors and bugs that might have deteriorated the performance and processing of the phone as well as introduce an error with wifi connectivity.
Ensure that you take backup of all the data required before commencing with this procedure.
Go to the Settings >> Backup and Reset >> Reset the phone.
Method 02: Using FDR
This step requires the user to boot into recovery mode which he/she can follow using the given procedure.
- Firstly, turn off the phone and press power button and allow the system to light up.
- Now, press Volume Up or Down (based on the model) several times to enter into the recovery mode.
- It’s time to select the FDR feature which you can do by scrolling through the menu using Volume Up or Down button and select the feature using Power key.
- Select ‘wipe data/factory reset’ and then, ‘Yes — delete all user data’ that will put the system into FDR.
- Once the process is over, reboot the system and there you have it, you have successfully outrun any potential errors.
Report it to the service center
For everything that you cannot understand or you cannot fix, there’s always a service center nearby where you can report the issue i.e. Sony wifi problems and get it fixed. Note that software-related issues can be easily fixed with any of the given steps or several methods combined but hardware issues need expert’s help since these devices are delicate and any wrong move can damage it further. Hence, if it is any hardware issue or any other issue which you cannot get rectified with yourself, report it to the service center. Also, report it to an authorized center if your phone is in stipulated warranty period quoted by the manufacturer which is usually between six months to two years based on the make and model.
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