The PS4 is soon going to be a relic of the past as Sony is set to release its next-gen console — the PS5. It’s expected to bring a massive upgrade in terms of performance over the PS4. And players will also have access to new games and a better gaming experience overall. Nonetheless, while the PS5 is a console to look forward to, PS4 users now have new bug to deal with.
Several PS4 users report that they cannot watch restricted content on YouTube. These PS4 users took to Google’s help and support page to seek help. The YouTube bug on PS4 seems to be preventing users from watching age-restricted videos even after disabling the Restricted Mode. Below is a screenshot of the first known user complaint for the issue on Google’s support page for YouTube.
After reading the complaint, many PS4 users stated that they to are facing the same problem. According to some users, the app displays “user discretion is advised”. However, even after proceeding, the video does not play as it remains age-restricted. This message remains even after turning off the Restricted Mode feature which is present in the YouTube application. Users are also claiming that this issue is only appearing on the PS4. The age-restricted videos are working as usual when the user tries to view it on their phone.
This only started happening for me for a couple weeks ago(?). I figure it started after some system update. I’m on a PS5, but it was happenin, so I looked for a fix just now. What I was told to do wasn’t exactly this, but it worked for me. I switched to a guest account (upper left corner, click on your ID) and then immediately after it switched, I switched back to my account and now it’s fixed.