- Weak Internet Connection: If your internet connection is too slow, the app may fail to open or load contents. An unstable internet connection can also trigger the problem.
- Temporary Bugs: There could be some problems with the Pluto TV app. The app may have some bugs, which are preventing it from working properly on your TV.
- Outdated Pluto TV: If your TV is running an older or outdated version of Pluto TV, you may face many issues. You need to update the app as soon as possible.
- Corrupted File: If you can use all apps, but the problem surfaces while using Pluto TV, there’s something wrong with the app. The Pluto App files stored on your TV may be corrupted.
Pluto TV Not Working on Samsung, Sony, LG, or Any Other Smart TV, How to Fix?
There are some nifty workarounds that have helped many users in fixing the issues with the Pluto TV app. I have mentioned them below. Apply the fix and check which one spells out success for you.
Solution 1: Restart Your Smart TV
If there are temporary bugs or other minor issues on your TV, rebooting the device can be very effective. This process clears the temporary cache and restarts all the services, which is likely to fix the problem.
Steps to restart Samsung Smart TV:
Cold Boot
In this method, your Samsung Smart TV does not turn off completely. It’s just a normal reboot that works many times.
Step 1: Press and hold the power button on your TV remote until the screen turns black.
Step 2: Wait for 1-2 minutes.
Step 3: Now, press and hold the power button until you see the Samsung logo.
Step 4: Launch the Pluto TV app and check if the problem is fixed.
Hard Boot
Unlike cold boot, this method completely turns off your Samsung Smart TV. That means no power is supplied to the device. Here’s how to perform cold boot on your Samsung TV:
Step 1: Press and hold the power button on your TV remote until the screen turns black.
Step 2: Unplug the power cable from the main switch and wait for a few minutes.
Step 3: Plug the power cable back into the main switch.
Step 4: Turn on the TV.
Step 5: Launch the Pluto TV app.
Steps to restart Sony, LG, or other smart TV
To restart a Sony, LG, or other smart TV, simply press and hold the power button to turn off the TV. After waiting for a minute, press and hold the power button again to turn the TV on.
An alternate way to restart your TV is by removing the power cable from the main switch. After this, wait for a minute and then plug the cable back into the socket. Now, turn on your TV using the remote and launch the Pluto TV app.
Solution 2: Make Sure the Internet Connection Is Stable
Be it a Pluto TV, Netflix, or any streaming app, a good internet connection is always required. To check your internet connection speed, you can use speedtest.net.
If the internet speed is not stable, you are likely to face issues with Pluto TV. In other words, if the internet speed goes up and down so frequently, you need to fix it. Rebooting the router can fix it. To do this, open the router’s settings page and press the reboot option. Or, unplug the power cable for a minute and then plug it back into the wall socket. Once the router is rebooted, connect your TV to the Wi-Fi network and check if the problem is fixed.
Solution 3: Check the Server Status
If Pluto TV’s servers are overloaded or not functioning at all, you cannot stream any content on the app. Since it is a well-known and free streaming app, there are many users and the server often gets busy. You can not fix this issue at your end. What you can do is wait for the engineers to fix the problem or for servers to become less loaded.
Solution 4: Update Pluto TV and TV’s Software
If your smart TV is running an older or outdated version of the Pluto TV or the TV’s software, you might face many issues. It is always recommended to have the latest software installed on your device.
To update the Pluto TV app, open the app store on your smart TV and search for Pluto TV. Tap on the app and click Update to install the latest software version.
Steps to update Samsung TV:
- Press the Home button on the remote.
- Select Settings.
- Tap on Support and select Software Update.
- Click Update Now. Your Samsung TV will look for new updates. If a new version is available, download and install it and reboot the device once.
Steps to update Sony TV:
Method 1: Using the Help button
If your TV remote does not have the Help button, use the second method.
- Press the HELP button on your remote.
- Find and select System software update.
- Tap on Check for a system software update.
Method 2: Using the Quick Settings button
- Press the settings button on your remote.
- Select Settings -> System.
- Click on About and select System software update.
Solution 5: Uninstall and Re-install Pluto TV
Pluto TV may fail to load or face issues if there’s something wrong with the app’s files. Another reason why the app may not work is because of some temporary bugs. In such cases, uninstalling and reinstalling the app does the trick.
To uninstall the app, open Settings and go to the application section. Tap on Pluto TV and click Uninstall. Once the app is removed, open the play store and download the Pluto TV app.
Final Thoughts
In this guide, we looked at various reasons on why the Pluto TV is not working on your Samsung, Sony, LG, or any other smart TV. We also went through a couple of solutions to get rid of the problem. Did you fix the problem? Which solution worked for you? Do share your valuable thoughts in the comments section below.
I tried reinstalling the app and it still doesn’t work. It will stay on for a few minutes and then goes off. We wanted to watch Road to the Horse and was unable to.