PC Shutting Down and Restarting When Playing Apex: How to Solve?

Apex Legends is a free-to-play battle royale game developed by Respawn Entertainment and published by Electronic Arts. It’s available for Windows, PlayStation 4, and Xbox One platforms from February 2019. It’s considered to be the next evolution of battle royale. However, the players are reporting that PC Shutting Down and Restarting When Playing Apex Legends. So, if you’re also facing the same issue, then check out the possible fixes below.

1. Update Graphics Driver

Go to the Nvidia website and head over to the drivers tab.
Select your graphics card model from the drop-down menu and download the latest drivers on the PC.
Run the installer from the downloaded location by double-clicking on it. The installation process will automatically install the latest drivers or overwrite older drivers.
Once done, reboot your system and try running the game again.
Additionally, you can use system restore to go back to the previous condition of the installation.

2. Check the Latest Windows 10 Update

Make sure to check the latest version of Windows 10 as well. Some times the outdated Windows OS version and outdated security patch can cause these issues.

Click on Start menu icon on the PC > Click on Settings (cog icon).
Go to Update & Security > At the top, you will notification like Updates available under the Windows Update.
Here you will see Windows package name and version. Just click on the Download button to download and install it automatically. Make sure to connect to Wi-Fi and don’t power off your computer until it updated completely.

3. Uninstall and Reinstall the Game

Launch Origin and login with your account.
Go to My Games tab > Right-click on the Apex Legends and select Uninstall.
Follow the on-screen instructions and it will be deleted from the computer.

Now, you will need to reinstall it from the Origin launcher. In order to do that:

Log in with your EA account in the Origin launcher.
Go to My Game Library > Search and click on Apex Legends.
It will start installing the game with estimated remaining time.
Now, click on the Play button to run the Apex Legends under the library section.

4. Remove Overclock in GPU

Some times, the GPU overclocking can also cause the game crashing or the system won’t load properly. Additionally, the PC will restart automatically whenever you launch any graphics-intensive game with higher GPU clock speed. So, make sure to underclock it according to your preference. We will recommend you to set the default clock speed for optimal performance.

Either you can go to the Nvidia GeForce Experience app and try to lower the Ambient Occlusion in the Nvidia control panel (Manage 3D Settings).
Select optimal performance or high efficiency in the power management mode.
Otherwise, you can install the MSI Afterburner tool on your computer to underclock the GPU. Just lower the Core Clock (MHz) meter and click on Apply (a button) to override the changes.

5. Repair the game in Origin Software

Thanks to EA for sharing a default option to repair Apex Legends game if it fails to open.

Open the Origin launcher.
Log in with your EA account.
Head over to the My Game Library > Right-click on the Apex Legends game > Click on Repair.
Now, follow the on-screen instructions to complete the process.
Once done, reboot your computer and try running the game to check whether the issue is still occurring or not.

Click Start menu > Type Device Manager and click on it.
Double-click on the Display Adapters > Double-click on your NVIDIA Graphics card.
Select the Driver tab > Click on the Roll Back Driver (if available).
Once done, restart your computer and try checking the Apex Legends game whether it’s working or not.

7. Reduce the Quality of Games to Lower

Try to low the graphics options within the in-game settings.
Turn off all the unnecessary video options like texture, shadow, etc.
Set the FPS limit to 60.
Select Borderless Full-Screen window mode from the game settings.
Close all the background running programs and overlays from the task manager.
You can also disable the Anti Virus software for a while before gameplay.

8. Disable GSync

G-Sync is a proprietary adaptive sync technology developed by Nvidia to reduce screen tearing as an alternative to Vsync. So, if you’ve already enabled the GSync, you can disable it.

Simply, right-click on the desktop screen > Select the Nvidia Control Panel from the menu.
Click on the Add (+) symbol next to the Display.
Then click on the Setup G-SYNC and uncheck the box tick next to the Enable G-SYNC option.
That’s it. Restart your PC and launch the Apex Legends game.

9. Repair Apex Legends Game

Finally, you should try repairing the game by scanning the disk error.

Install an Anti-malware tool to remove any possible viruses on your PC.
Once done, restart your computer.
Open the command prompt and type sfc /scannow command and hit Enter.
Then type chkdsk C: /f /r /x and press Enter. If the drive C is in use, type Y and hit Enter.
It will take some time and check for error, bad sectors, and more.

That’s it, guys. We hope you’ve found this troubleshooting guide pretty useful and the Apex Legends game is now running on your PC properly. If you’ve any queries, you can comment below.

PC Shutting Down and Restarting When Playing Apex: How to Solve?