Fix: Paramount Plus App Error Code 6999, 6290, 6310, and 1106

As a Paramount+ subscriber, there might be several instances when you can feel that several errors create problems in loading the user interface properly or streaming online content. Meanwhile, watching favorite content on Smart TV, PC, or mobile can be frustrating because of such error codes. Multiple reports surfaced about the Paramount Plus App Error Codes 6999, 6290, 6310, and 1106 while trying to play content on the platform. Now, if you’re also facing the same issue, then don’t worry.

The chances are high that sometimes the Paramount Plus app doesn’t work and sometimes the server connectivity issue might appear unexpectedly. At the same time, the content is unable to play or crashes a lot in some cases. Are you one of the victims to encounter any of these error codes such as 6999, 6290, 6310, or 1106 irrespective of the platform? If so, there can be potential reasons applicable behind such errors that you can find below, along with workarounds.

If we talk about the reasons, poor internet connectivity, an outdated app version, conflicts with the web browser, issues with the corrupted app installation, a temporary app glitch, and more can be major causes. Fortunately, the Paramount+ team is aware of these error codes, and they have suggested two workarounds. However, we’ll also share some additional troubleshooting methods that might be useful. So, without further ado, let’s jump into it.

Click on the OK button on the error page.
You’ll be redirected to the previous page > It may clear the error.
Now, try playing the video again.

OR, you can try closing the Paramount+ app and then re-opening it to refresh it.

4. Check for the Paramount+ Server Status

The chances are high that the Paramount Plus server outage or maintenance issue is there at the time of streaming the service. Make sure to check for the official server status here. You can also visit the third-party Down Detector Paramount+ to check whether there is an issue with the server. Paramount Plus Server Outage Status

We can see that there are several server outage reports have been claimed by the subscribers at the time of writing this article. If there is a server outage or maintenance present then wait for a couple of hours and try again.

5. Update the Paramount Plus App

If you’re still running the outdated Paramount Plus app on your mobile device or Android TV then it may cause multiple errors. To do so:

For Android:

Open the Google Play Store app > Tap on the hamburger menu icon.
Next, tap on My Apps & games > Check whether the Paramount+ app update is showing.
Tap on the Update button next to the app and wait for it to install.
Once done, open the Paramount+ app, and check for the issue again.

For iPhone:

Open the Apple App Store application on the iPhone.
Now, tap on the Profile Picture icon from the top-right corner.
Scroll down a bit to see which apps are available for update.
Check whether the Paramount+ app update is on the list or not.
If the app is there, then make sure to tap on the Update button.
Wait for the installation process to complete.

For Android TV:

On your Android TV, open the Google Play Store.
Go to My Apps from the top side.
Under Updates available, you’ll find apps that are pending to be updated.
Just select Update All to update all apps that are installed automatically.
Wait for the update process, and then reboot the TV to apply changes.

6. Check for Web Browser Updates

Updating the Google Chrome browser can also fix multiple issues on your computer, such as error codes 6999, 6290, 6310, and 1106. To update the browser:

Launch Google Chrome > Click on the Menu (three vertical dots icon) from the top-right corner.
Click on Settings > Select About Chrome from the left pane.
The Chrome system will automatically check for available updates.
If an update is available, it will automatically download and install the update.
Once done, simply restart your Chrome browser.

Even if you’re using any other web browser then the overall steps will be the same. Just go to the web browser settings and then search for updates.

7. Ensure Your Web Browser is Compatible

Sometimes your web browser might become incompatible due to several reasons. If your web browser is incompatible with the minimum system requirements to run the Paramount+ web service then you might encounter several errors.

8. Check Your Internet Connection

You can also check the internet connection at your end whether it’s working fine or not. A slow or unstable network connectivity can trigger several issues with the matchmaking or server connectivity. In some cases, too many devices are connected to the same network which can also reduce the data speed. If you’re using Wi-Fi, try using an ethernet connection for better stability. Otherwise, try using a different connection instead.

9. Power Cycle the Wi-Fi Router

Check If Your Router Is Working

We’ll also recommend you perform a power cycle to your Wi-Fi router by following the steps below to easily clear networking glitches or temporary cache issues.

Just Power Off the Wi-Fi router.
Once the LED indicator stops blinking, unplug the power cable from the power source.
Now, wait for around 30 seconds, then plug back the power cable in.
Then, Power On the router and check for the issue again.

10. Check for Browser Updates

The chances are high that the browser becomes outdated and causes conflicts with the bugs or errors. It’s better to manually check for the browser version updates by following the steps below.

Launch Google Chrome > Click on the three vertical dots icon from the top-right corner.
Click on Settings > Select About Chrome from the left pane.
The Chrome browser will automatically check for available updates.
If there is an update available, it will automatically download and install the update.
Once done, simply restart your Chrome browser.

11. Clear the Browser Cookies and Data

Issues with the web browser cache and corrupted storage data on the PC might cause several issues with the Paramount+ webpage content streaming errors. So, clearing the saved cache and data can fix such issues. To do so:

Open the Google Chrome browser > Click on the three vertical dots icon from the upper right side.
Now, hover over the More tools field to expand the drop-down list.
Click on Clear browsing data.

From the Basic tab, select the Time range according to your preference.
Click on the Browsing history, Cookies and other site data, Cached images and files checkbox to select them.
Finally, click on Clear data.
Once done, restart your Chrome browser to check for the issue again.

12. Try Using a Different Web Browser

It’s also better to use a different web browser on the PC to check for errors. Sometimes using a different web browser can help avoid streaming content-regarding issues.

13. Clear the App Cache and Data

In case, you’re trying to stream Paramount+ on your Android mobile or TV then try clearing the app cache data and the storage data from the settings menu. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.

Note: There is no option to do this on iPhone. Only a simple restart will do the job.

For Android Mobile:

Go to the device Settings menu > Head over to Apps & Notifications.
Now, tap on See All Apps > Head over to Paramount+ under the App info section.
Tap on Paramount+ to open the app info page > Tap on Storage & Cache.
Next, tap on Clear Cache > Once done, tap Storage & Cache.
Then tap on Clear Storage.

For Android TV:

Open the Settings app > Select Apps.
Tap on See all apps > Select Paramount+ from the list.
Now, tap on Clear cache > Hit OK.
Select Clear data and then OK.
Tap on CLEAR ALL DATA > Select OK to apply changes.

14. Reinstall the Paramount+ App

If none of the workarounds did come in handy then make sure to uninstall and reinstall the Paramount+ app on your mobile or TV. It’ll eventually delete all the saved app application data and refresh its data which should fix the issue. Although reinstalling the app isn’t a good idea for everyone, there is nothing to do at your end.

For Android Mobile:

Tap and hold the Paramount+ app icon to bring the pop-up menu.
Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
Once uninstalled completely, just reboot your mobile.
Finally, go to the Google Play Store app > Search for Paramount Plus and tap on Install.

For iPhone:

Tap and hold the Paramount+ icon from the home screen on your iPhone.
Now, select Remove App from the pop-up menu > Tap on Delete App.
The system will again ask you whether to delete the app or not.
Select the Delete button to uninstall it.
Then open the Apple App Store application on your iPhone.
Tap on the Search icon and type Paramount Plus then search for it.
Finally, tap on the Get button or simply tap on the cloud download icon.
Wait for it to install completely and then start using it.

For Android TV:

If you’re using an Android smart TV then check the following steps to easily uninstall and reinstall the Paramount+ application.

From the Android TV Home screen, go to Settings.
Under Device, select Apps.
Under Downloaded apps, choose the Paramount+ app.
Now, select Uninstall and then OK.
Once uninstalled, restart the TV.
Then go to Apps from the home screen.
Open Google Play Store > Search for Paramount+ and Install it again.

15. Contact Paramount+ Help Center

Last but not least, you can contact Paramount+ Help Center to submit the support ticket for the same. You should also follow the official Twitter handle called @askparamount to get further help.

That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.

Fix: Paramount Plus App Error Code 6999, 6290, 6310, and 1106