Nvidia Shield TV Pro is very good for a streaming device, but some issues with streaming PC games need to be worked out. However, the biggest issue is that many users get disconnected from the PC in the middle of a game when using the GameStream application.
But, right now, after the recent firmware patch update, the Nvidia Shield TV Pro users are complaining about no display or sound issue. Yeah! I agree that the Nvidia shield is a great streaming device capable of being a good gaming machine as well. But, this type of problem really disheartens many users as they purchase this device with lots of hope.
Nonetheless, after seeing this, how we could sit and relax. Well, that’s the reason why we are here. This article has mentioned some workarounds to resolve the no display or sound issue on Nvidia Shield TV Pro. Therefore, make sure to perform them.
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How To Fix Nvidia Shield TV Pro No Display or Sound
Gaming-wise, the Nvidia shield is excellent, and the memory can be expanded, but it isn’t that good as a streaming device. This type of issue time-to-time bothered you, but now no need to worry as we have found some tricks using which you can quickly resolve the no display or sound error on your Shield TV Pro. So, let’s get started with them:
Fix 1: Reboot Your Device
After a device starts showing this type of error or stops performing due to a defect, it is frequently required to reboot it. Rebooting the device allows it to restart and resume normal operation.
Unfortunately, the Shield TV Pro becomes unusable after any type of problem until you reboot it. Therefore, you must reboot your device immediately and check if it helps or not.
However, previously we had many reports in which users claimed that after rebooting their device, the no display or sound error got resolved.
Fix 2: Make Sure The Cables Do Not Have Any Damage
A power cable is properly insulated so that you don’t get shocked. Meanwhile, if that cord gets frayed, the wire can be exposed. This is hazardous and may expose you to electric flames. Also, it will cause no display or sound error on Nvidia Sheild TV Pro.
So, you must thoroughly check if the cable has any damage or faults. However, in case you find anything suspicious, make sure to replace the cable and check if the issue gets resolved or not.
Fix 3: Change The Power Source
There are possible chances that the power socket that you are using may not be working properly and that’s the reason why you are getting the no display or sound error on your Nvidia Shield TV Pro.
Therefore, we advise you to check if the power source is working properly or not. However, to check, you can simply use a different power socket, and if your device started working, then this means that the power source that you used previously may have some damage.
Fix 4: Check The HDMI Port
Did you check if your HDMI port is working or not? Sometimes, it is noticed that due to a faulty HDMI port, your device may not be able to connect to your TV, due to which you are getting the no display issue. Therefore, you must try using a different HDMI port and check if the issue gets vanished or not.
Fix 5: Power Cycle Your Nvidia Shield TV Pro
If you are still getting the same error, then chances are there that there are some cache data stored due to which you are getting this error. Therefore, if you want to get rid of this issue, you need to remove the temporary cache file.
However, you have to power cycle your Nvidia Shield TV Pro to do this. So, simply turn off the power button and remove the cables. Then, wait for some time, plug in the cables, and turn on the power button. Now, check if the issue gets resolved or not.
Fix 6: Update The Firmware
An older firmware may also be the main culprit behind the Nvidia Shield TV Pro no display or sound error. Therefore, we advise you to try checking if there is any update available for your Shield TV Pro. However, in case you don’t know how to check for Nvidia Shield TV Pro firmware update, follow these steps:
- Initially, open the Settings app located at the window’s top-right corner.
- Thereafter, scroll down and locate the Device Preference option. Then, click on it.
- Now, click on the About option and navigate to the System Upgrade button.
- Finally, hit the Check For Upgrade button. Then, on the next page, you again need to hit the Check For Upgrade button and follow the on-screen instruction in order to install the latest version.
Fix 7: Reset Your Shield TV
If you are still facing the same error and tired of performing different fixes to resolve the error, we advise you to reset your Shield TV Pro using the steps given below. However, many users previously reported that this helped them to resolve this kind of error. So, let’s check out how to do this:
- Firstly, hover to your Home Screen and tap on the Settings option.
- After that, navigate to the Device Preferences and hit the Reset button.
- Now, again click on the Reset option and select Erase everything in order to confirm and reset your Nvidia Shield TV Pro.
Fix 8: Reach Out Help Desk
Unfortunately, suppose you still find it challenging to resolve the error even after performing the above-mentioned fixes, then except for contacting the Nvidia help desk, you have no other option.
Therefore, we advise you to hover over to the Nvidia Help Desk and report what you are facing with your Shield TV Pro. Well, depending upon how you explain the issue, you will get an official reply within three working days.
So, that’s all on how to fix the Nvidia Shield TV Pro no display or sound issue. We hope that this troubleshooting article has helped you. Nonetheless, if you have any doubts or questions in your mind regarding the above-mentioned issue, comment below.