- Visit this website – https://www.nba2k.com.
- Proceed to click on Sign In at the top right portion of your screen.
- Log in using your MyPLAYER account name and password.
- Logging in successfully serves as automatic verification of your account.
You have Exceeded the Number of NBA 2K accounts you are allowed to have on your Console
You are allowed to keep no more than five NBA 2k accounts on your console at a time. If you exceed this limit, it will activate a security protocol that blocks server access to all but the first five NBA 2k accounts you created on that particular console. As of now, there is no known method of bypassing this problem. Your only option is to use your first five NBA 2k accounts to play the game online.
Some Program is hampering your Connection to the game’s servers
In this case, you will have to use a PathPing and a TraceRoute to detect interference. Fortunately, it is not as complicated as it seems. You simply need to follow the steps given below.
- Connect your PC to the router you are using.
- Bring up the Windows menu, type in CMD, and hit Enter.
- When you see the command prompt, enter the command below – pathping -n 104.255.107.131
- Eventually, you will see some statistics come up in the command prompt. Copy and paste these onto Notepad.
- Revisit the command prompt, type in tracert 104.255.107.131, and hit Enter. When you get the “trace complete” message, copy and paste it in Notepad as well. Proceed to email both of these document files to the 2k support team.
Reserved space on your hard disk has been cleared
Basically, this is the space on your hard disk that is specially kept apart for patches and updates. A number of games use this space frequently, including NBA 2k as well. If you clear a game’s reserved space, the game creates it again when it is started up.
If you happen to interrupt this process, it could lead to issues such as the EFEAB30C error message in NBA 2k20. Thus, make sure you do not interfere with your game’s reserved space on your hard disk.
Your data has not been synced properly
Sometimes, your files seem to be missing if your data has not been synced properly. The deletion of your reserve space could be a potential reason behind this. Choose the “Play Now” option and stay on that menu until you see an update message. This could take a few minutes, so you need to wait patiently. After that, return to the main menu. Wait at the loading screen for the update to be applied. You will be automatically taken back to the main menu after that.
If you are a Nintendo Switch user, you can follow the steps given below:
- You will see the power button near the volume controls on your device. Press and hold it down.
- Soon, a menu will turn up. Choose “Power Options” in there.
- Choose “Power Off” to properly turn off your console.
- Now hold down the power button once again to switch it on again.
- Launch NBA 2k20 and see if the game is working properly.
After this, in case you see a message stating that your MyPLAYER Account has gotten expired, do not panic. You just need to follow the steps given below to fix it.
- On your PC, visit the following website – https://www.nba2k.com
- Click on “Sign In” at the top right section of your screen.
- Select the online service that you are presently playing on (PSN, Nintendo, Steam or Xbox Live)
- Add the email address or username and password that you want to associate with these services.
Logging in successfully automatically counts as new account verification. After this, you can restart your console and start-up NBA 2k once again. Hopefully, you will now be able to play without encountering error code EFEAB30C.
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