We’ve all been there. You’re ready to listen to your favourite song, but it stops playing after just 10 seconds. It can be incredibly frustrating, especially if you’re trying to get your groove on. So why does your Spotify keep stopping at 10 seconds? In this article, we’ll look at some of the most common reasons why this happens and how to fix the issue.
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Why Does Spotify Keep Stopping At 10 Seconds?
Spotify stopping at 10 seconds is an annoying problem, but it’s usually caused by one of several issues.
- Poor Network Connection: If your network connection is weak, it can cause Spotify to stop playing after 10 seconds. Spotify won’t be able to stream the song properly and will stop after 10 seconds.
- Outdated Software: If you’re using an outdated version of Spotify, it may be causing glitches that result in the songs stopping after 10 seconds.
- Corrupt Music Files: Corrupted music files can cause Spotify to stop playing after 10 seconds. This issue is especially caused when you are trying to play downloaded music.
- Storage Issues: If your device is low on storage, it can cause Spotify to stop playing after 10 seconds.
- Device Compatibility: If your device isn’t compatible with the Spotify app, it may cause the songs to stop after 10 seconds. Outdated software can also cause compatibility issues.
Fix Spotify Keeps Stopping at 10 Seconds
Fortunately, it is usually easy to fix this issue. Follow these steps to get your Spotify working back again quickly.
1. Check your Network Connection
If your Spotify music or podcast keeps stopping at 10 seconds, the issue could be with your network connection. You can take a few steps to ensure your network connection is working as intended.
First, check your internet connection. Make sure that your internet connection is strong and reliable. You can use a speed test website to check the speed and stability of your internet connection. If your connection is slow or unstable, the issue may be with your ISP or router.
Next, check your router and modem. Make sure that your router and modem are plugged in and working. You may need to restart your router or modem to reset the connection. If you have a wireless connection, check that your device is connected to the correct network.
Finally, if you are connected to a VPN, make sure that Spotify can stream through the VPN connection.
2. Update the Spotify App
If your internet connection isn’t the problem, then the problem may lie with the Spotify app. In this case, updating the Spotify app to the latest version should help. Here’s how to update the Spotify app:
On Android and iOS:
- Open the Google Play Store or Apple App Store and search for Spotify.
- Once the app is found, tap the “Update” button next to the app.
- This should update the app to the latest version and fix the issue of Spotify stopping at 10 seconds.
On Desktop:
Download and install the latest version from the Spotify website. Once the app is updated, the issue should disappear.
3. Update your Device’s Software
If updating the Spotify app didn’t work, try updating your device’s software. Outdated software can often cause incompatibility issues with certain apps, including Spotify. Here’s how to update your device’s software.
On Android:
Go to the Settings app and select System Updates. If an update is available, install it and then try playing a song on Spotify again.
On iOS:
If you’re using an iOS device, the same basic principle applies. Go to the Settings app and select General. Then choose Software Update and install the latest version if one is available. Once the update is complete, try playing a song on Spotify again.
On Windows:
Press the Windows key + I on your keyboard to open Settings if you’re on Windows. Then, go to the Windows Update section and click Check for updates. Download and install any updates that are available.
On Mac:
On macOS Ventura, click on the Apple menu and then click System Settings. Go to General > Software Update in the System Settings and click Install.
If you’re on an older version of the Mac, click on the Apple menu, and go to System Preferences > Software Updates.
Once the update is complete, restart your device and see if the issue is fixed.
4. Try Switching Online and Offline Modes
One of the most common solutions to this issue is to switch between your online and offline modes. Sometimes, one of these modes can stop working due to a glitch or bug. Switching from one mode to another can often fix the issue.
Start by switching between online and offline modes. Switching Spotify to offline mode will allow you to play songs without needing an internet connection. Here’s how to switch to offline mode:
On Android and iOS:
- Tap on the gear icon on the top-right of your screen.
- Scroll down and find the Playback section.
- Toggle On the Offline mode switch.
On Desktop:
- Click on the three dots on the top-left of the Spotify app.
- Click on File.
- Select Offline Mode. Make sure a checkmark appears next to Offline Mode.
If the issue persists with offline mode, switch back to online mode. Here’s how to switch to online mode:
On Android and iOS:
- Tap on the gear icon on the top-right of your screen.
- Scroll down and find the Playback section.
- Toggle Off the Offline mode switch.
On Desktop:
- Click on the three dots on the top-left of the Spotify app.
- Click on File.
- Select Offline Mode. Make sure the check mark next to Offline Mode disappears.
5. Clear Cache
If you’re still having trouble with Spotify stopping after 10 seconds, one of the easiest solutions is to clear your cache. This can help the app run smoother and, in most cases, can fix the issue of Spotify randomly stopping. Here’s how to clear the cache on Spotify:
On Android:
- Open the Spotify app on your Android.
- Tap on the gear icon on the top-right of your screen.
- Scroll down and find the Storage section.
- Tap on Clear cache.
- Tap Clear cache again to confirm.
- Close the app and open it again.
On iOS:
- Open the Spotify app on your iPhone.
- Tap on the gear icon on the top-right of your screen.
- Tap on Storage > Clear cache.
- Tap Delete cache again to confirm.
- Close the app and open it again.
On Desktop:
- Open Spotify and click on the three dots on the top-left of the Spotify app.
- Click on Edit.
- Select Preferences.
- Scroll down and find the Storage section.
- Tap on Clear cache.
- Tap Clear cache again to confirm.
- Close the app and open it again.
After you’ve cleared Spotify’s cache on your device, you should be able to listen to music without the app stopping after 10 seconds. If you’re still having the issue, then you may need to reinstall the app.
6. Log Out and Log In Again
You can also try logging out and then logging back in to fix this issue. This will fix any issues or glitches with your Spotify account. Here’s how to log out and log back in:
On Android and iOS:
- Open the Spotify app on your phone.
- Tap on the gear icon on the top-right of your screen.
- Scroll down all the way and click Log out.
- You will be presented with the login page. Enter your credentials and log back in.
Desktop (Windows and Mac):
- Open Spotify and click on the three dots on the top-left of the Spotify app.
- Click on File.
- Select “Log Out.”
- Log back in with your credentials.
By logging out and logging back in, you should be able to fix the issue of Spotify stopping at 10 seconds. If this fix doesn’t work, move down to the next solution.
7. Uninstall and Reinstall the App
If you are still facing the issue, try reinstalling the Spotify app. This will fix any issues with the app and let you enjoy your favourite songs again. Here’s how to reinstall Spotify:
On Android:
- Open the Settings app and select Apps or Apps & Notifications.
- Scroll to find the Spotify app and click on it.
- Select Uninstall and confirm your choice.
- After the app is uninstalled, open the Google Play Store and search for Spotify. Install it again and sign in with your account.
On iOS:
- Go to the home screen and locate the Spotify app.
- Long-press the icon until it starts to jiggle and an “X” appears in the corner.
- Tap the “X” to delete the app.
- Finally, open the App Store and search for Spotify, install it, and sign in with your account.
On Desktop:
If you’re using a Windows computer, open the Control Panel and select Programs and Features. Find the Spotify app in the list, select it, and click Uninstall. Download the app again from the Spotify website and install it. When finished, you can sign in with your account.
It’s important to note that uninstalling and reinstalling the app will not affect your playlists, downloaded music, or any other saved data. It will, however, delete any stored offline music. Therefore, if you’ve saved any songs or playlists for offline listening, you’ll need to download them again.
8. Update your VPN
Sometimes, the issue lies with your VPN if you are using one. Thankfully, you can update your VPN to help fix this problem.
On Android:
If you’re using Spotify on an Android device, the first step is to open the Google Play Store and search for your VPN. Tap on the app, then select “Update”. Once the update is complete, launch your VPN and connect to a server.
On iOS:
If you’re using Spotify on an iOS device, open the App Store and search for your VPN. Tap on the app, then select “Update”. After the update is complete, launch your VPN and connect to a server.
On Desktop:
If you’re using Spotify on a desktop device, open your browser and search for your VPN. Download and install the updated version, then launch the application and connect to a server.
Once you’ve updated your VPN, the issue of Spotify stopping after 10 seconds should be resolved. If it isn’t, contact your VPN provider for further assistance.
9. Disable VPN Connection
You can also try disabling your VPN to fix the Spotify stopping after 10 seconds issue. Here’s how:
On Android:
For Android users, disabling the VPN can be done by going to Settings > Wi-Fi & Internet > VPN > Disable or turning off the toggle.
On iOS:
For iOS users, the process is similar. Go to Settings > General > VPN > Toggle the VPN to the OFF position.
On Desktop:
Go to the VPN software and click Disconnect. The steps may vary.
Once you’ve disabled your VPN connection, you should be able to listen to Spotify uninterrupted. If you’re still having issues, you may need to switch to a different VPN provider.
Conclusion
In conclusion, if you are experiencing issues with your Spotify app stopping after 10 seconds, it is most likely due to an issue with your internet connection. You can try restarting your router, resetting your internet connection, or disabling any VPNs you may be using. If none of these solutions works, you may need to update your Spotify app or contact Spotify Support for further assistance. With the right steps, you should be able to get Spotify up and running again.
PC user here, I was also having this problem. I resolved it by disabling “Hardware Acceleration” This is done by right clicking anywhere near the top of your Spotify window and clicking on the tick next to where it says Hardware Acceleration. Spotify will need to restart after but it solved the problem for me.