Verify connection speed
If there are no signal drops at all, it’s possible that the problem may be caused by a slow internet connection. If the internet is slow, it can sometimes manifest as being regularly disconnected. If the internet connection speed is way too low for your subscribed speed, you should consider getting help from your carrier about it.
Disconnect VPN
This only applies when you are using a VPN. VPN sometimes slowdowns the speed, resulting in no mobile data connectivity. Try to disconnect it and see how mobile works without it. If there’s no disconnection at all, the VPN service you’re using may be having some problems.
Forced reboot
Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue.
Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.
The other way of the reboot is as follows:
- Press and hold down the Power and Volume down buttons at the same time.
- Hold the Power button down for 10-15 seconds, or until the phone vibrates and restarts.
- If the phone turns off let go then press power again for 1-2 seconds to restart the phone.
If this doesn’t work then head to the next method.
Reset Network Settings
- Open the app drawer and then tap Settings.
- Then go to System
- And then Reset Options.
- Now, tap on Reset Wi-Fi, mobile & Bluetooth.
- Tap RESET SETTINGS.
- Enter your PIN or Password, then tap Next.
- Tap RESET SETTINGS again to confirm.
Troubleshoot app
If mobile data only appears to disconnect when using a particular app, it’s possible that you may have an app issue at hand. Try troubleshooting the app to see what happens.
Force Stop the App
- Open the app drawer and then tap Settings.
- Tap on Apps & Notification.
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap the app you want to force stop.
- Tap Force Stop.
- That was it.
Clear App Cache
- Open the app drawer and then tap Settings.
- Tap on Apps & Notification.
- Now, tap on See all apps.
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap the app you want to clear the cache.
- Tap Storage.
- Tap the Clear Cache button.
- Restart the device and check for the problem.
Clear App Data
- Open the app drawer and then tap Settings.
- Tap on Apps & Notification.
- Now, tap on See all apps.
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap the app you want to clear the data.
- Tap Storage.
- Tap the Clear Data button.
- Restart the device and check for the problem.
Change network mode
Sometimes, changing a device’s network mode from, say, 4G LTE to 3G can get rid of network problems. If you haven’t tried doing this as of this point, here are the steps to follow:
- Open the app drawer and then tap Settings.
- Tap Wifi & Internet.
- And then Tap SIM & network.
- Tap Network mode and select 3G or 2G.
- Restart the device and repeat steps 1-3.
- Tap 4G or LTE or auto-connect to return to the original configuration.
Manually disconnect from the network
- Open the app drawer and then tap Settings.
- Tap Wifi & Internet.
- And then Tap SIM & network.
- Tap Network operators.
- Tap Select manually.
- Wait for your device to search for networks.
- Once it’s done searching, select another network to connect to. For example, if you’re on T-Mobile, pick AT&T or any other network.
- Your phone will be forced to return with an error because it won’t be able to register successfully.
- Afterward, select your network again and see if your device will now be able to re-register and fix the bug.
Troubleshoot apps in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Turn OFF the OnePlus device.
- Press and hold the Power button.
- On the screen, press and hold Power off.
- Tap Ok to reboot into Safe mode.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
- Open the app drawer and then tap Settings.
- Tap on Apps & Notification.
- Now, tap on See all apps.
- Tap on an app, then tap Uninstall.
- Tap Ok to continue.
Clear Cache from Recovery Mode
In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Switch off your OnePlus device.
- Now press and hold the Power and Volume Down buttons simultaneously until you see the recovery mode options on your device.
- Once you see the recovery options, you can let go of the two buttons.
- The Recovery screen menu will now appear.
- Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
- Wait until your device wipes out all cache or temporary data from the system partition.
- Press the Power button again to reboot the device.
This clears all the temporary data from the device. And then it works like new.
Reset Your Device
Disclaimer
Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.
Factory Reset
- Open the app drawer and then tap Settings.
- Tap on then tap on System.
- Now, tap on Reset options
- Tap Erase all data (factory reset).
- Finally, tap on RESET PHONE.
- Don’t select the internal storage checkbox. Select it only if you are sure you have backed up everything on internal storage, including photos and videos, music, documents, and other files.
- Tap the ERASE EVERYTHING button now and let the phone do its thing.
- The device would restart automatically after performing the factory reset.
Hard Reset
- First, power off your phone normally.
- To turn it on, press and hold the Volume up + Power buttons simultaneously.
- Don’t release them until you see the OnePlus logo on the screen.
- Tap on the ‘Wipe data/Factory reset‘ option.
- Now tap on the ‘Wipe data/Factory reset‘ option to confirm your selection.
- The phone will reset and on the new screen, use the Volume up button to scroll to the ‘Reboot system now.’ This will reboot your phone normally and that’s it!
No Service bug can be caused by an issue from your network operator so you won’t be able to fix it on your end at all. Talk to your carrier and let them check the problem if nothing is fixed after a factory reset.
Conclusion
These were the few methods to troubleshoot the problem/issues you were facing with your OnePlus 8 Pro. Additionally, you can always contact tech support or visit your local OnePlus store or Service Center so a qualified Samsung technician can examine the issue.
Do you own an OnePlus Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for OnePlus are coming soon.
If you have any queries regarding this, the comment section always available for you.
