The Samsung Galaxy S20 series, consisting of the S20, S20 Plus, and S20 Ultra, offers users a wide array of advanced features and cutting-edge technology for an unparalleled smartphone experience. However, some users may encounter issues with their device’s microphone, such as poor sound quality, unclear voice recordings, or complete microphone failure. These issues can be quite frustrating and disrupt essential communication functions such as making phone calls or using voice-activated features. In this guide, we will explore various solutions to help you address and resolve microphone-related issues on your Samsung S20, S20 Plus, or S20 Ultra, ensuring clear communication and smooth device operation.
Microphone issues on the Samsung Galaxy S20 series devices can stem from various factors, such as hardware malfunctions, software glitches, or incorrect settings. Identifying the root cause is crucial to apply the most effective solution and restore your device’s microphone functionality. By following the troubleshooting steps outlined in this guide, you will be able to address and fix microphone-related issues on your Samsung Galaxy S20, S20 Plus, or S20 Ultra, ensuring clear audio input and seamless communication.
It is important to recognize that resolving microphone-related issues on your Samsung S20 series device may require a combination of solutions, as the underlying cause may not always be immediately apparent. You can effectively eliminate microphone problems and restore your device’s optimal audio input capabilities by systematically addressing potential issues related to hardware, software, and device settings. In this guide, we will outline various solutions to help you overcome microphone issues on your Samsung S20, S20 Plus, or S20 Ultra.
Fixes for Samsung S20, S20 Plus, and S20 Ultra Mic Not Working Issue
- Restart your device: Sometimes, a simple restart can resolve many minor issues, including microphone problems. Press and hold the power button, and then tap on “Restart.” Once your device restarts, test the microphone to see if the issue has been resolved.
- Check for physical damage or debris: Inspect the microphone hole on your device for any visible signs of damage or debris. If you notice any dirt or debris, use a small, soft brush or compressed air to gently clean the microphone hole.
- Disable noise reduction: Noise reduction settings can sometimes cause issues with the microphone. Go to “Settings” > “Call” > “Additional Settings” > “Noise Reduction” and disable this feature. Check if the microphone issue persists.
- Test the microphone using the Voice Recorder app: Open the Voice Recorder app on your device and record a short voice message. If you can hear your voice clearly during playback, the microphone is working correctly. If not, the issue might be related to hardware or software.
- Use Safe Mode: Boot your device in Safe Mode to determine if a third-party app is causing the microphone issue. Press and hold the power button, and then tap and hold the “Power off” option until the “Safe Mode” option appears. Tap “Safe Mode” to restart your device in this mode. If the microphone works in Safe Mode, the issue is likely caused by a third-party app. Restart your device and uninstall recently installed apps to identify the problematic app.
- Check for software updates: Outdated software can cause microphone issues. Go to “Settings” > “Software Update” and check for any available updates. If an update is available, install it and check if the microphone issue is resolved.
- Reset app preferences: Resetting app preferences can resolve microphone issues caused by incorrect app settings. Go to “Settings” > “Apps” > “Menu” (three-dot icon) > “Reset app preferences.” Confirm the action and check if the microphone issue persists.
- Clear system cache: A corrupted system cache can cause microphone issues. Turn off your device, and then press and hold the “Volume Up” and “Power” buttons simultaneously until the device vibrates. Release the “Power” button, but continue holding the “Volume Up” button until the Android recovery screen appears. Use the volume buttons to navigate to “Wipe cache partition” and press the “Power” button to confirm. After the cache is wiped, select “Reboot system now” and press the “Power” button. Test the microphone once your device has restarted.
- Check the microphone permissions: Ensure that the apps requiring microphone access have the necessary permissions. Go to “Settings” > “Apps” > “App permissions” > “Microphone” and enable microphone access for the required apps.
- Factory reset your device: If none of the above fixes work, a factory reset may resolve the issue. Before proceeding, ensure that you have backed up your data. Go to “Settings” > “General management” > “Reset” > “Factory data reset” and follow the on-screen instructions to complete the process.
- Visit Authorized Service Centre: If the microphone issue persists after trying all of the above fixes, it may be a hardware problem. In this case, it is best to contact Samsung support or visit an authorized service center for further assistance.
By following these troubleshooting steps, you can effectively address and resolve microphone-related issues on your Samsung S20, S20 Plus, or S20 Ultra. Remember that a combination of solutions may be required to fix the problem, as the underlying cause may not be immediately apparent.
Please note that the specified device does not have that option in the Call>Additional Settings. Matter of fact, that option has been integrated in the voice call itself as an “AI tool” and it cannot be disabled. That’s the main cause for microphone issues on every device with that feature. It malfunctions to the point it suppresses the caller’s voice making it hard for the other to understand what is said. It has no option in the call itself either. Good job, Samsung.