Cold Booting for Play Station 4
- Hold down the PS button on the controller until the Power options come up.
- Select “Turn off the PS4” in the list.
- After the PS4 is turned off successfully, unplug the power cable and wait about 10 seconds for the power capacitors to drain.
- Re-insert the power cable into the power slot and start up the console again.
- When it’s booted up, launch Mass Effect:: Andromeda and check if the Save Data Error is resolved.
Cold Booting the Xbox One
- Turn off your Xbox One by pressing the power button on the front of the console.
- Unplug the power cable and wait about 10 seconds for the power capacitors to drain.
- Re-insert the power cable and start up the console again. The appearance of the long startup animation is an indicator that the temp folder has been successfully cleared.
- When it’s booted up, launch Mass Effect:: Andromeda and check if the Save Data Error is resolved.
Deleting Older Save Games (PlayStation 4 and Xbox One)
In case the above solution did not work, you could be dealing with a storage issue. This is because there is a maximum limit to the number of auto-saves the game can create. Past that limit, there is a possibility of unusable corrupted entries being created. In this case, you can fix the problem by manually deleting every irrelevant entry in your Game Saves folder. Once again, there are two different ways to do this for the PlayStation 4 and Xbox One, respectively. We have listed both of them below.
Deleting Saved Game Data on the PlayStation 4
- Swipe up at the main dashboard menu and select “Settings” from the vertical menu.
- Scroll down the list of options and select “Application saved Data Management.”
- Select “Saved Data in System Storage” and then choose the “Delete” section.
- You will find a list of all your saved game data inside the “Delete Saved Data” menu (System Storage). Go through this list and find the entry associated with Mass Effect:: Andromeda.
- Select the aforementioned entry and press “Options.” Now select every irrelevant entry and press the Delete button.
- Restart your PlayStation 4 and check if the Save Data Error has been resolved.
Deleting Saved Game Data on the Xbox One
- Bring up the guide menu by pressing the Xbox button on your controller.
- Choose “My games & apps” and then the “See All” menu.
- Go over to the right-hand menu and choose “Mass Effect:: Andromeda.” Press A to produce the context menu.
- Select “Manage games & add-ons” in the context menu.
- Select “Saved Data” from the menu on the left. Shift to the right-hand menu and choose the user profile linked to your problem. Now select every bit of irrelevant saved game data that you need to delete.
- Select “Delete everywhere.”
If this method doesn’t work, check out the next one below.
Restoring your game licenses (PlayStation 4 only)
If you see a message on your PlayStation 4 stating that certain game content is no longer installed, you’ll have to restore your PlayStation 4 licenses. Players have mentioned that this is a reliable way to fix the Save Data Error, especially in situations where your console fails to recognize digital add-ons related to Mass Effect:: Andromeda. Here’s what you need to do:
- Swipe up with your left thumbstick at the main dashboard and choose “Settings” from the vertical menu.
- Choose “Account Management” and press the X button.
- Select “Restore Licenses” at the bottom of the list and press X.
- Press the “Restore” button and wait for the process to be completed.
- Reboot your PlayStation 4 and check if the Save Data Error has been resolved.
Restoring Factory Settings on your Console (PlayStation 4 and Xbox One)
This is a last-ditch effort to fix the Save Data Error. It is a possibility if you are dealing with a system file getting corrupted. Your best bet is to reset every OS file and other files linked to the game to eliminate any instances of corruption. We recommend going for a hard reset that will clear everything, including game installations. So prior to this, make sure your game saves are safely backed up on Sony’s cloud or a USB drive.
Again, there are two different methods of doing this for the Xbox One and PlayStation 4, respectively. We have listed both of them below.
- Bring up the guide menu on the main dashboard, and then navigate from System > Settings > Console Info.
- Select “Reset Console” on the left-hand section of the screen.
- Select “Reset and Remove everything,” and then press the A button. Confirm and wait for the process to be completed.
- Wait for your console to restart automatically. Re-install Mass Effect:: Andromeda, download your save games locally and check if the Save Data Error has been fixed.
- Swipe up with your left thumbstick at the main dashboard and choose “Settings” from the vertical menu.
- Scroll down to the Initialization menu, choose it, and select “Initialize PS4”. Press X to start the operation.
- After it’s done, select “Full” and press the X button. This will deep-clean any leftover files in your console.
- Confirm and wait for the process to be completed. It might take a long time, so be patient.
- Restart your console, re-install and re-download the saved games from Sony’s cloud after the next startup is complete.
This guide was to help the players of Mass Effect: Andromeda who were facing the Save Game error. We hope our guide helps you fix the notorious “Save Data Error” in Mass Effect:: Andromeda!
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