Fix: Logitech MX Keys Not Lighting Up or Not Responding

The Logitech MX Keys isn’t something like the gaming keyboards. Rather, this low-profile wireless Keyboard is all about being the best in productivity, including cool features and amazing battery life. Unfortunately, Logitech MX proves itself to be the best productivity keyboard while also being unsurprisingly terrible for gaming.

But after using this Keyboard for a while, my perception of this keyboard series has changed a lot, but the negatives keeping me from buying this are still here. Recently, many users reported that the Logitech MX keys were not lighting up or not responding. When we investigate this error, we have found some fixes that will help you fix this issue. So, if you are also facing the Logitech MX keys not lighting up or not responding issue, then follow the methods given below.

How To Fix Logitech MX Keys Not Lighting Up or Not Responding

Various websites on Google offer different fixes to resolve the not lighting up or not responding error on Logitech MX keys. But, if you have tried their fixes and are still getting the error, we suggest you follow the methods described below and see if they help you fix this issue. 

Fix 1: Reboot Your PC

After continuously working for hours, our system starts storing temporary cache data of all the processes that we do on our PC. However, sometimes, due to some random bugs or glitches, these files get damaged, preventing our PC from performing better. It starts blocking our other hardware from functioning properly as well; therefore, unless you reboot your PC, this issue continues to occur.

Moreover, when you reboot your PC, it kills all the background processes and removes temporary files from your device, which further helps to resolve various problems that occur on your Windows PC. Therefore, before performing any of the mentioned fixes, we suggest you reboot your system once and check if the issue gets resolved. 

Fix 2: Uninstall Keyboard Driver

 Did you recently update your keyboard driver on your PC? If you have recently updated your keyboard driver, then chances are that the new update may contain some bugs or glitches. Therefore, the Logitech MX keys were not lighting up or not responding until you fixed it. However, to fix this, the best option is to uninstall or roll back the keyboard driver to the previous version, and to do so, here are the steps that you need to follow: 

1. Initially, open the Device Manager on your PC. 
2. Then, expand the Keyboards tab and right-click on the Logitech keyboard name. 
3. After that, from the drop-down menu, hit the Uninstall button.

That’s it. Now, if prompted, then click on the Ok button and reboot your PC. Once the reboot is done, your system will automatically download and install the drivers on your PC. So, wait for a few seconds and then check if the Logitech MX keys were not lighting up or not responding issue gets fixed or not. 

Fix 3: Update the Keyboard Driver

Most of the time, an older or outdated version of the keyboard driver may cause this kind of issue. Meanwhile, previously many users reported that after updating their keyboard drivers, the Logitech MX keys again started lighting up. So, you can also try this, and here are the needy steps that you need to follow:

1. Firstly, open the Device Manager on your PC. 
2. After that, expand the Keyboards tab and right-click on the Logitech keyboard name
3. Now, select the Update driver option from the opened drop-down menu.

That’s it. Now, if there is any update available for your device, it will automatically download and install it on your PC. Meanwhile, sometimes manufacturers disable the automatic update for older devices, and in that situation, you’ll not be able to get a new update from this method. Instead, you have to install the update manually after downloading it from the manufacturer’s websites. 

Fix 4: Restart the HID Human Interface Service

A Human Interface Device is a variety of system add-on designed to be used directly by users. So, there is a possibility that this feature is disabled on your PC, and you need to restart that service. However, in case you don’t know how to do this, follow the guidelines mentioned below:

1. Firstly, press the Win+R to open the Run prompt box and search for services.msc.
2. After that, double-click on the Human Interface Device Access from the Name list.
3. Now, check if the Startup type is set to automatic.
4. Then, hit the Apply button followed by the OK and reboot your system.

That’s it. Once your PC gets rebooted, you can check if the issue gets fixed or not. Well, for sure, you will see that the issue gets vanished like magic. 

Fix 5: Change Windows Keyboards Properties

You can try changing the Windows Keybaord properties on your Windows PC. Many users previously found this method very helpful in fixing keyboard-related issues. So, you can also try this out, and here are the steps that you need to follow: 

1. First of all, search and open to the Ease of Access Center using the Windows Search bar. Then, navigate to Keyboard.
2. After that, turn off the time of turning off the backlight in the Keyboard Properties window. Then, hit the Ok button and close that window.

That’s it. Now, simply restart your Windows PC and check if the Logitech MX keys were not lighting up or not responding gets fixed or not. 

Fix 6: Update BIOS and Chipset Drivers

It is very crucial to keep your BIOS up-to-date as this becomes the deciding factor of how your device performs. Unfortunately, many of us ignore when it comes to updating our BIOS and chipset driver without knowing the benefits. However, although the BIOS system gets updated automatically while updating Windows, it still sometimes needs to do this manually.

Therefore, go to your device manufacturer’s official website and search for the latest available BIOS updates using your device model number. Then, download and install it on your device manually. But, make sure to download the correct version as a single wrong step may cause shutting down your PC permanently. 

Fix 7: Contact To Support Team

Suppose in case you have tried everything that we have described in this guide but still end up getting the same error. Then, we recommend you contact to Logitech official support team and explain what you are currently facing with your Logitech MX Keys. There’s a possibility that they may come up with some great fixes to resolve this error. Otherwise, they suggest you reach your nearest service center for checkups and repairs. 

Also Read: Fix: Logitech C920 Webcam Not working issue.

From Author’s Desk

So, these were some basic methods that you need to perform if you are getting the Logitech MX keys were not lighting up or not responding issue. We hope this guide has helped you. However, for more information, comment below. Also, if it is your first time visiting our website, then make sure to explore our website for more information guides.