Fix: Logitech G Hub Not Installing or Stuck on Initializing
Logitech G HUB is a free-to-use official standalone software that offers a single tool for optimizing and customizing all connected & supported Logitech G...
Subodh Gupta
Last updated on February 12, 2023
Subodh Gupta
Author
Subodh loves to write content whether it may be tech-related or other. After writing on tech blog for a year, he becomes passionate about it. He loves playing games and listening to music. Apart from blogging, he is addictive to the gaming PC builds and smartphone leaks.
Logitech G HUB is a free-to-use official standalone software that offers a single tool for optimizing and customizing all connected & supported Logitech G devices like mouse, keyboard, headset, speaker, webcam, etc. This powerful advanced software is available for both Windows and Mac that literally takes control of the Logitech G gear eco-system. However, some reports are claiming that the Logitech G Hub software Not Installing or Stuck on Initializing.
So, if you’re also one of the victims to encounter the same issue then you can follow this troubleshooting guide to try fixing it. With the help of Logitech G Hub software, users can create game profiles, control streaming profiles like OBS & third-party app integration, RGB color or lighting controls & sync with LightSync, etc. It’s powerful enough to recognize Logitech G series devices automatically along with the multiple profile switches, and more.
Unfortunately, multiple reports on the LogitechG subreddit forum have appeared that the Logitech G Hub software refuses to get installed on the Windows PC or it gets stuck on the loading screen or even on the initializing screen. Well, this specific issue may appear due to several possible reasons that we’ve mentioned below and provided the possible workarounds to resolve it. Just make sure not to skip any method because a basic one can also help a lot.
Fix: Logitech G Hub Not Installing or Stuck on Initializing
Talking about the expected reasons behind such an issue, it seems that the Logitech G Hub software is running the outdated version on the PC in most cases. Additionally, not running the tool via administrator access, maybe the Logitech tasks are running in the background, etc. So, without wasting any more time, let’s jump into it. You can also check out our brief video tutorial on the same if you want.
1. Update Logitech G Hub
First of all, you should check whether the Logitech G Hub tool is running on the latest version or not. If it’s not running the latest version then the chances are high that somehow this tool is conflicting with the system to run properly due to incompatibility issues. Thankfully, the tool itself can check and install available updates automatically. But you’ll have to enable the automatic update option. To do so:
Open the Logitech G Hub tool on the PC.
Once you’re Desktop Default interface, click on the hamburger icon to open the Menu on the top-left side.
Now, click on Settings from the drop-down list > Make sure to click on CHECK FOR UPDATE at the top-right side.
Here you’ll see the latest available update and install the same with the software version.
Next, you’ll have to click on the ‘ENABLE AUTOMATIC UPDATES’ box to tick mark it. That means you’ve enabled it.
If you don’t want automatic updates then make sure to click on the box to untick it.
2. Exit and Close Logitech G Hub Properly
It’s also recommended to properly exit the Logitech G Hub tool and close it from the taskbar area. Most of the time, users forget to exit the application from the taskbar area and just exit the app. In that case, the application may still run in the background without notifying you, and whenever you try opening the application again, it may not appear on the screen visually or be stuck on the initializing screen whatsoever as it’s already running. To close it:
Click on the Close icon on the Logitech G Hub tool to exit it.
Click on the upper-arrow icon on the bottom-right side of the taskbar.
Here right-click on the Logitech G Hub app icon > Select Quit. [It’s necessary]
Now, your application is closed properly. But still, the background process of the app is running. To close app processes, you can follow the next method.
3. Close Background Running Logitech G Hub Task
As we’ve mentioned in the above method, even though you’ve done exit & quite the Logitech G Hub application manually on your Windows system, one or more background processes are still running. Well, it’s quite common for programs on Windows to run in the background so that they can perform better. But sometimes it may not come in handy and you’ll have to manually clear the background task too. Just follow the steps below to do so:
Press the Ctrl+Shift+Esc keys from the left side of the keyboard to open Task Manager. [You can also press the Win+X keys to open the Quick Link Menu and then select Task Manager]
Once Task Manager opens, make sure to maximize the window > Click on the Processes tab.
Now, search for LGHUB, LGHUB Updater, etc tasks from the list.
Then right-click on the task and click on End Task to close it. Make sure to do the same for each LGHUB task one by one.
Once done, close Task Manager, and reboot the PC to change effects immediately.
4. Run Logitech G Hub as an Administrator
You should also try running the Logitech G Hub application executable file as an administrator on the Windows PC to allow all the User Account Control (UAC) regarding permissions. So, the application can run properly because sometimes the Windows system and its security protocols may think you’re trying to run the application without authorizing it. As you’ll have to do this step for the first time only, you can follow the steps below to do so:
Right-click on the Logitech G Hub application on your PC. [Either you can find it on the desktop shortcut or on the Start menu]
Now, select Properties from the context menu > Click on the Compatibility tab.
Make sure to click on the Run this program as an administrator checkbox to checkmark it.
Click on Apply and select OK to save changes.
Once done, you can just double-click on the Logitech G Hub app exe to launch it with admin access.
5. Update Logitech USB Input Device Driver
Make sure to try checking out the latest update for the Logitech USB device that you’re using and connected to the PC by following the steps below. An outdated or missing USB driver specific to the Logitech device can eventually trigger a couple of issues with the Logitech G Hub software running properly.
Please Note: The Logitech USB Input Device is a common phrase for all Logitech USB peripherals like mouse, keyboard, controller, headset, etc So, depending on which device you’re using, you’ll have to perform this method. For example; if you’re trying to update the Logitech G mouse/keyboard then use Human Interface Device. For a gaming headset or joystick, use Sound, Video, and Game Controllers.
Right-click on the Start Menu to open up the Quick Access Menu.
Click on Device Manager from the list to open the interface.
Now, you’ll need to double-click on Human Interface Devices (HID) to expand it.
Then right-click on the Logitech USB Input Device that you’re using to open the context menu.
Next, click on Update driver > Choose Search automatically for drivers.
The system will automatically check for the available update.
If there is an update available, the system will automatically download and install the latest version.
Finally, make sure to restart your PC to apply the changes.
Make sure to do the same steps for Logitech G Hub Virtual Keyboard too.
6. Install Latest Windows Updates
An outdated Windows OS version or the build version can also cause multiple issues with the system performance and the program compatibility. It’s suggested to always keep your Windows system software up-to-date. You can follow the steps below to check for the latest update and install it.
Press the Windows + I keys to open the Windows Settings menu.
Click on Windows Update from the left pane > Click on Check for updates.
If there is an update available, you should select Download and Install.
Make sure to wait for the update process to be completed as it may take a couple of minutes or so.
Once done, just restart the computer to apply changes if it doesn’t reboot automatically.
Well, another thing you should do is to check for the optional updates by following the steps below. Sometimes Microsoft does release a couple of device driver and security patch updates silently under the optional updates section that most of the users don’t know. So, you can navigate there and check for the update too.
Press Windows + I keys to open the Windows Settings menu.
Click on Windows Update from the left pane > Click on Advanced Options.
Scroll down and locate Additional options > Click on Optional updates.
If there is an update available, make sure to select the update.
Click on Download & Install > Wait for the update to be completed.
Finally, reboot the system to apply changes.
7. Run the Program in Compatibility Mode
The chances are high that somehow the current version of the Logitech G Hub software isn’t compatible enough with the Windows system. In that case, you can follow the steps below to run the Logitech G Hub software in compatibility mode.
Right-click on the installed Logitech G Hub application on your PC. [Either you can find it on the desktop shortcut or on the Start menu]
Select Properties > Click on the Compatibility tab.
Under the Compatibility mode section, click on Run this program in compatibility mode for: box to enable it.
Now, select Windows 7 or Windows 8 from the drop-down list.
Click on Apply and then OK to save changes.
8. Delete Logitech G Hub Temporary AppData Files
It’s also recommended to remove the system’s temporary files by following the steps below. These temporary files or folders can eventually trigger a couple of issues with the system performance and program running over a period of time.
Press the Windows + Rkeys on your keyboard to open the RUN dialog box.
Now, type %temp% and press Enter to open the Local Temporary folder.
Here you’ll see a bunch of temporary files > Just select all files by pressing Ctrl + A keys on the keyboard.
Next, press the Shift + Delete keys to remove all temporary files.
Note: Some of the temporary files can’t be deleted in most cases which is normal. So, you can skip the non-removable temp files.
Once done, you’ll have to delete the specific Logitech G Hub temporary AppData files by following the steps below.
Press the Windows+R keys to open the Run dialog box.
Now, type %ProgramData% and hit Enter to open the ProgramData folder on the installed Windows drive.
Then Delete the Logitech G Hub folder from the list > Once done, make sure to reboot the system.
If it’s not available, then head over to the next method.
9. Allow Logitech G Hub in Windows Firewall Protection
Just keep in mind that you should allow the Logitech G Hub application file in Windows Firewall as a whitelist to allow all the ongoing processes. To do that:
Click on the Start Menu > Type Firewall.
Select Windows Defender Firewall from the search result.
Now, open it > Click on Allow an app or feature through Windows Defender Firewall from the left pane.
Click on Change Settings > Click on Allow another app.
Click on Browse > Select the Logitech G Hub application and click on Add.
Finally, click on OK to save changes > Restart your computer.
10. Install Microsoft Visual C++ Redistributable Package
If your Windows computer isn’t running the latest version of the Microsft Visual C++ Runtime or the required version then you may encounter several issues whatsoever. To do that:
Press the Windows key from the keyboard to open the Start Menu.
Now, type apps & features to search.
Open Apps & Features from the search result.
Click on the Microsoft Visual C++ program(s) from the list individually.
Select each program and click on Uninstall.
Follow the on-screen instructions to complete uninstallation.
Once done, install it on your computer usually, you install a program.
Restart the system to change effects.
11. Install Microsoft .NET Framework Package
It may also be possible that the outdated or missing Microsoft .NET Framework package is conflicting with the Logitech G Hub software to run properly. This software basically allows different programming languages to more easily communicate with your PC. To install it:
Now, download the .NET Framework Runtime [Don’t click on the Developer Pack].
Run the downloaded program on the PC.
On Internet Explorer and Microsoft Edge, click on the Run button at the bottom of the page.
On Google Chrome, click the up arrow next to the download at the bottom of the page then select Open.
Once the update is completed, restart your computer to apply changes.
12. Reinstall Logitech G Hub Software
If none of the methods worked for you then make sure to uninstall and reinstall the Logitech G Hub software on the PC to refresh the system for any kind of temporary glitches. To do that:
Press the Windows key to open the Start menu > Search for Control Panel.
Open Control Panel > Click on Uninstall a Program.
Now, locate the Logitech G Hub software from the list of installed programs.
Then right-click on it and select Uninstall.
If prompted, click on Uninstall again, and follow the on-screen instructions to complete it.
Once uninstalled, make sure to restart the PC to apply changes.
