Method 1: Verify the Login Credentials
The very first thing you have to do is verify the login credentials on LoanCare website. It will ask you to login or create an account for the first time when visiting the LoanCare website. Make sure you enter the correct credentials while logging into the site. And, if you’re creating a new free account then make sure to fill in the correct loan number, email address, SSN/Tax ID, and other options.
In case you entered the incorrect details on the fill up section then you can’t log in or create an account. It is necessary to keep an eye while entering the details. Once you enter the correct information then you’ll be good to go with the LoanCare Website.
Method 2: Check Your Internet Connection
Another thing you have to do is check your internet connection on your handset. There is a possibility that due to unstable internet data, you’re unable to access MyLoanCare website. As you may know, LoanCare is an online website that requires a fast as well as stable internet data in order to access it.
It is suggested you to connect your device to a stable internet connection fot a better user experience. In case the device is not connected with a stable internet data then switch the network type and use a different network mode. This will help you in fixing the internet connectivity issue.
Additionally, if you’re using a computer to access LoanCare website then ensure you are connected with a stable Wi-Fi network. But if the network isn’t stable then you can refresh the network by restarting the Wi-Fi router. To do so, unplug the power source from the wall socket and then wait for a few minutes. Afterwards, plug the power source back and connect the Wi-Fi network to your computer.
Once you’re all set then visit the LoanCare website by going to any browser and check if the issue has been resolved. In case you find the same issue then move to the next method.
Method 3: Check Loancare Server Status
If you are connected with a stable internet connection and are still getting errors while launching the LoanCare website, ensure to check the LoanCare server status. It could be possible that due to server or on-going maintenance issues, the LoanCare website is not working properly.
Make sure to check the LoanCare website server status by clicking here. The website shows you the current status of the server where you can effortlessly identify the issue by looking into it. In case you find the issue with server or maintenance then you’ve to wait until and unless the server issues get fixed back.
However, if the LoanCare server website is running up then follow the other method to fix the LoanCare website not working issue.
Method 4: Clear Browser Cache and Cookies
Occasionally, the website is malfunctioning due to corrupted cache data. If you’re trying to access MyLoanCare website and it’s not working, then it can be due to corrupt cache data. In that case, you will have to clear the browser cache data and cookies to remove the corrupted cache and cookies.
To clear the browser cache and cookies on Chrome browser, follow these steps:
- Navigate to your Chrome browser on your handset.
- Click on the three-vertical dot in the upper right-corner.
- From the Context menu, choose “Clear browsing data”. Alternatively, press Ctrl + Shift + Del key together on the keyboard.
- Now, you will be directed to “Clear browsing data” menu.
- Tick marks the “Cookies and other site data” and “Cached images and files” option.
- Then, choose “All time” from the Time range section.
- Lastly, click the “Clear data” button to proceed.
Method 5: Update Your Browser
It is important to keep checking for an app or browser update on your device. If you’re using the older browser version, then it is common to encounter issues including the LoanCare website not working. In such a case, you should update your browser on your device to avoid the issue. Here’s how to check for Chrome browser update:
- Navigate to your Chrome browser on your handset.
- Click on the three-vertical dot in the upper right-corner.
- From the context menu, choose “Help” > “About Google Chrome.”
- Now, you will be directed to Google Chrome page.
- Now the device will automatically search for browser update.
- Download the update, if an update is available for Chrome browser.
- Once the installation is finished then check if the issue has been fixed.
Method 6: Try Using Another Browser
Have you updated the Chrome browser on your device? If so, and still, you’re unable to access LoanCare website then try using another browser which is compatible to the device you own. Many browsers aren’t fully compatible with your device, preventing the MyLoanCare website from working.
Therefore, if you’re still facing the problem then use an alternative browser. However, there are multiple browsers on the internets including Microsoft Edge, Mozilla Firefox, Opera Mini, Safari, Brave Browser, etc. Try any of these browsers and check whether the issue has been resolved or not.
Method 7: Reset Your Password and Try Again
If you’re encountering issue on LoanCare website while attempting login then try to reset your password and then check back. As mentioned earlier, it is crucial to enter the correct credentials while logging into the website. Therefore, if you’re unable to login to the site then reset the password.
Navigate to the LoanCare website on your device and click on “Need help signing in?” and then select “Forgot Password?” option. Now, here you can reset your password by entering your user ID in the field section. It will reset your password and you may able to create a new password instead.
Once you created a new password then go back to the website login page and sign in to your account by entering the user ID and password. Hopefully, you have successfully logged into the LoanCare website. In case, if it’s doesn’t work, move to next method.
If none of the above methods works for you then it’s time to contact LoanCare support team for further assistance. They will guide you on how to fix MyLoanCare website not working issue. By following their methods or suggestions, you will back access the website again on your handset.
Conclusion
That’s it for today! This is how you can fix the LoanCare website not working issue by following the troubleshooting methods. We have outlined the best methods that’ll help you in fixing the problem. The LoanCare is a popular website for getting personal loan through digital methods, so it’s common to experience errors and technical issues. By following the methods outlined, you will get back to fix the website not working issue.
We hope that this guide was helpful to you. However, if you have any further queries, do let us know in the comments section and we’ll get back to you. Cheers!
