How to Fix LinkedIn Not Able to Login, Says Unable to Connect Issue
Try these troubleshooting strategies below if you are having an issue with LinkedIn on your device or cannot log in with a LinkedIn account. Make sure to follow each and every solution until or unless you fix the problem, and at the end, you will get back to using your LinkedIn account again.
Fix 1: Check LinkedIn’s Server
Before attempting any other solutions, it’s necessary to verify LinkedIn’s server status on your device. It is possible that you are unable to log in on LinkedIn due to server or maintenance issues. You can use third-party sites like DownDetector to check the current LinkedIn status. This site shows the LinkedIn server status, and you can easily find whether the platform is working or down due to server or maintenance issues.
However, if LinkedIn’s servers are down then the only option is to wait till the server status is operational again. Since the login issues are on their side, the configurations and tweaks you will apply will not help you in fixing the issue. Be sure to check the status of their servers so that you can find out when they are up and running.
Fix 2: Change Account Password
If you are unable to log in with LinkedIn or it says “Unable to Connect” on your device, it could be due to incorrect passwords. If you have entered an incorrect password then you may face issues with LinkedIn. To ensure that you are using the correct credentials for your account then try to reset your LinkedIn account password and then re-enter again to check the results.
Whether you are using LinkedIn on your phone or desktop, you should reset your LinkedIn account password on both of the devices. Here’s how you can reset the password on your phone or desktop by following the steps below.
On Mobile Device:
- Open the LinkedIn app on your mobile phone.
- Click on the “Forgot Password” button under the Password field.
- Here, enter the email address or phone number and then tap on Find Account.
- Next, head over to your email and copy the verification code sent by LinkedIn.
- Finally, paste the copied code on LinkedIn and tap the Submit button to proceed.
- Now follow the on-screen prompts to create a new password for your LinkedIn account.
Once you have created a new password, head over to the login page and access your account by entering the password you have created and check if the login issue has been resolved on LinkedIn.
On Desktop:
- Open LinkedIn’s login page using your default browser.
- Click on the “Forgot Password” button under the Password field.
- Enter the email address or phone number and then click on the Find Account button.
- Next, head over to your email and copy the verification code sent by LinkedIn.
- Finally, paste the copied code on LinkedIn and tap the Submit button to proceed.
- Now follow the on-screen prompts to create a new password for your LinkedIn account.
Once you have created a new password, head over to the login page and access your account by entering the password and then check if the LinkedIn login issue has been resolved. If the issue persists, try the next solution.
Fix 3: Check Your Internet Connection
If you are encountering login issues on LinkedIn then it is possible that the internet connection on your device is running slow or unstable. This declares that your app or browser is having a hard time connecting to LinkedIn’s servers to verify your account credentials you have entered to login on LinkedIn.
Make sure to check the internet connection to know the current speed status of your network. You can try to perform a speed test by using Fast.com site to know the current upload and download speed of the network. If the network results show an unstable or poor network connection, then you try restarting your router to refresh the network connection.
To restart the Wi-Fi router, then first unplug the power cable of your router from the wall socket to turn it off. After that, wait for a few minutes and then plug the power cable to the wall socket back and allow your router to rest for a moment. After that, connect the network with your device and then perform another speed test to check the network connection.
Alternatively, you can directly check your network connection by attempting the login on LinkedIn platform. In case the internet connection is still unstable or poor then it is recommended you contact your ISP for further help. If the network connection is stable and everything is all perfect but still you are unable to login on LinkedIn, try the next solution.
Fix 4: Restart Your Device
Restarting the device is one of the most powerful and workable methods of all time. If you are having an issue with LinkedIn then try restarting your device. Sometimes, the software issues and glitches might be the reason for causing the issue with the apps on the device. In that case, ensure to perform a restart of your device and then check the results. Here’s how to restart your mobile and computer.
On Mobile Phone:
- Press the Power button until the power menu appears on the screen.
- Once the menu appears, tap on the Restart/Reboot option.
- Wait for a moment for your phone to restart.
- Finally, check whether the issue has been resolved or not.
On Desktop/PC:
- Press and hold the Power button until the screen goes black.
- Wait for a few minutes.
- Next, press and hold the Power button back until the logo appears on the screen.
- Once the system boots up, check if the issue has been resolved.
Fix 5: Disable Browser Extensions
If you are trying to login to LinkedIn on the browser on your desktop or computer and still you are unable to login LinkedIn, then try disabling the browser extension. If you use any browser extensions that manage your accounts, then it’s necessary to turn it off before logging in to your LinkedIn account.
There might be a reason that your browser extension might have an old password for your LinkedIn account and at the time of login, the extension uses the old password, which results in the problem after you log into your LinkedIn account. In that case, try disabling the browser extension and then check out the results. Here’s how to disable browser extension:
- On your Chrome browser, click on the three vertical dots at the upper right corner.
- Choose Extensions > Manage Extensions.
- Here, disables the browser extension you would like by clicking on the toggle.
- You can also remove it permanently by clicking on the Remove button.
Once you have disabled the browser extension on your device, then restart your browser and try logging in to your LinkedIn account to check if the issue has been fixed or not. If the issue persists, try the next solution.
Fix 6: Disable VPN
VPN services is one of the powerful tools that allows the users to access with ease. If you use any VPN services, then it may cause several issues including LinkedIn login problems. VPN services are basically third-party applications that help to improve security while browsing the internet. Also, it works by replacing the real IP address with a fake one and routing the majority of your traffic to one of the servers which is located far from your location.
VPNs are one of the powerful tools that allows you to keep your connection secure, but it can also cause several issues with your network connection. Usually, VPNs change your IP address, so a strong and stable internet connection between the browser and LinkedIn’s servers can’t be established.
Therefore, if you are having an issue with LinkedIn and you are unable to login on your LinkedIn account then try disabling the VPN services you use on your device. After that, try checking if the issue has been resolved or not. If the issue persists, try the next solution.
Fix 7: Try Using a Different Browser
If you have tried the above solutions and it fails to work, then it could be possible that there’s an issue with your browser itself. However, Internet browsers use various engines like Gecko and Blink to show the content and functions of a specific site on the screen. Unfortunately, these engines sometimes don’t interpret the codes that are written on a website on the screen the same way.
This states that a site can be easily loaded and work without any difficulties on one browser but would behave differently on another browser on your device. Therefore, if you are unable to login on your LinkedIn account by using the default browser on your device, then try using another browser and then access your LinkedIn account. In today’s digital media, there are a number of browser’s available to use on the device.
You can try using other popular browsers like Microsoft Edge Browser, Firefox, Brave Browser, Opera Mini, and much more. These browsers are supported by most of the web developers. After that, try checking if the issue has been resolved. If the issue persists, try the next solution.
Fix 8: Clear Your Browser Cache and Cookies
If you are trying to access LinkedIn on a browser on your device instead of using its application and are still unable to login, then try clearing your browser cache data and cookies. Browser cache and cookies are temporarily stored on the device to improve the overall performance of the browser.
If you are facing a problem with certain platforms like LinkedIn or some individual, it might be possible that your browser’s data got corrupted. So, if you are unable to login on your LinkedIn account or it says “Unable to Connect” then try clearing the browser cache and cookies. Here’s how to do it.
- On your Chrome browser, click on the three vertical dots at the right corner of the screen.
- Choose Settings from the pop-up menu.
- From the left-hand pane, click on the Privacy and security.
- Next, click the Clear browsing data.
- Finally, click on the drop-down menu beside the Time range and select “All time.” Click on Clear data and follow the on-screen prompts to proceed.
Once you have cleared the browser cache and cookies on your Chrome browser then try to head over to the LinkedIn login page and login with your correct credentials to check if the issue has been resolved or not.
Fix 9: Clear LinkedIn Cache Data (Android)
Clearing the LinkedIn cache data is pretty simple on Android devices. If you are using the LinkedIn app on an Android device then try clearing the cache data. While using the app for a longer time, the cache generally stores on the device and causes several issues with the app or device performance.
To clear LinkedIn cache data on Android device, follow the steps below:
- Open the Settings app on your Android device.
- Scroll down and tap on Apps or Apps and Notifications.
- Next, tap on See all apps.
- Find the LinkedIn app from the list of applications.
- Here, tap on Storage and cache option.
- Finally, tap on the Clear cache option and that’s it.
Note: The above following steps we have mentioned are different on each device. But usually you will find the same option on your device. Alternatively, try holding the app icon for a second and then tap on App info to access the menu.
Fix 10: Update Linkedln App
If you are using the LinkedIn app on your mobile phone and you are unable to login with your credentials, you’re probably using an outdated version of the LinkedIn app. An outdated version of the app can cause several issues including crashing, freezing, and login issues. Make sure to update your LinkedIn app to the latest version and then try to attempt the login with your credential.
Here’s how you can update Linkedln app on your mobile device and computer by following the steps below.
On Windows Desktop:
- Open the Start Menu by clicking on the Window icon on the taskbar.
- Select Microsoft Store.
- From the left-hand pane, select Library.
- Look for the LinkedIn app and click the Update button next to it.
- Once the update is finished, launch the app and try to login.
On Android:
- Open Google Play Store on your mobile phone.
- Tap on the profile icon in the upper right corner.
- Next, tap on Manage apps and device > Updates available.
- Look for the LinkedIn app and tap the Update button next to it.
- Once the update is finished, launch the app and try to login with your credentials.
On iPhone:
- Open the App Store on your iPhone device.
- Tap on the profile icon at the top right of the screen.
- Scroll down and look for the LinkedIn app.
- Tap the Update button next to the LinkedIn app.
- Once the update is finished, launch the app and try to login with your credentials.
Fix 11: Reinstall LinkedIn App
If you have updated your LinkedIn app to the latest version and still you are unable to login a LinkedIn account, there may be an issue with the LinkedIn app itself and that’s why it says, “Unable to Connect.” In that case, the only option is to uninstall and reinstall the LinkedIn app on your device.
Simply uninstall the LinkedIn app from your Android or iPhone device and then install it from the Google Play Store or App Store. Once the LinkedIn app is downloaded launch the app try to log in with your correct credentials and see if the issue has been resolved. This method is one of the most workable methods, and several users reported fixing their problems by reinstalling the LinkedIn app on the device.
If none of the above workarounds helps you fix the LinkedIn inability to log in or it says “Unable to Connect” issue, we suggest that you let the professionals handle your problem. Make sure to visit LinkedIn’s Help Center to find out the steps that can help you resolve the problem on LinkedIn.
In addition, you can also get help from their customer support team by using the help center. They will probably suggest their best solutions, and you can easily fix the issue by following those suggestions and methods.
Wrapping Up
This ends our guide on how to fix the login issues on LinkedIn. However, encountering the problem of being unable to log in to LinkedIn with an error message stating “Unable to Connect” can be annoying, but it’s not an uncommon problem. Fortunately, we have listed several solutions to help you fix the issue with your LinkedIn account on your device. Make sure to pay attention to every solution till the end until you fix the problem with LinkedIn.
Remember that technical issues can vary in complexity, and if the above solutions don’t work for you, then contacting LinkedIn’s support team is the best choice. That’s it, guys! We hope that this guide helps you in fixing the problem on LinkedIn. Let us know in the comments section below if you have any other queries. Also, let us know which of the above workarounds helped you resolve the problem.
