Change Your USB Port
Very similar to the first solution to try, is to change the USB port you currently have your lighting cable connected to. Windows does this weird thing where it sometimes stores the misread data from previous USB cables on that port until you restart your computer. Which segues to my next solution.
Restart Your Computer (Mac or PC)
A lot of the time, a simple restart solves this problem. Period. One more thing you might want to carry out before restarting your computer is to terminate iTunes/Apple related processes. Here’s how:
- Open Task Manager on Windows by pressing Ctrl + Alt + Del. Or Activity manager on Mac by opening the launchpad and searching for “Activity Manager”.
- Find iPodService, AppleMobileDeviceService, or iTunesHelper.
- On Windows, right-click on those names and click on “End Process”. On Mac, click on those names and hit the “X” icon.
- Restart your computer.
Update iTunes
More often than not you might be running software on your phone that is slightly more recent than what iTunes has support for. A simple iTunes update will fix this.
Run A Windows or Mac Update

Windows depend on updates to fix a lot of issues. This is particularly true if you recently updated iTunes on your computer. The OS might be lacking some dependencies to run the application properly, thereby throwing the Error Code 0xE800000A. The same is true for a Macintosh machine.
Uninstall iTunes and reinstall iTunes
This might be weird seeing that you just updated iTunes and the problem persists but in fact, some of the software files might have been corrupted and what is needed is a fresh install of iTunes. All you simply need to do is:
- Uninstall iTunes.
- Restart your computer (it’s tradition).
- Reinstall the latest version of iTunes.
We hope you were able to solve this iTunes Unknown Error Code 0xE800000A issue with the tips we shared above. Do let us know in the comments section if you encountered any problems while following the steps, if you couldn’t resolve the error with them, or if you found other ways to resolve the error.