Fix 1: Make Sure Your iPhone is Centered on the Wireless Charger
If you are having an issue with wireless charging on your iPhone 15 Pro and 15 Pro Max, it could be due to improper device placement on the wireless charging or coil. Generally, wireless charging contains an electromagnetic sensor that is crucial to the signal transfer or phone charging. Make sure to place your iPhone correctly on the wireless charger by following the iPhone’s user manual, whether you are using Qi wireless charger or MagSafe.
However, the most effective way to charge your device is to place it face up on the coil or charging pad. Usually, the manufacturing company refers to placing your phone on the charging pad or coil with its face up. In addition, the charging pad or coil inside the wireless charger transmits power across a few millimeters to your iPhone. That’s why when the coils and device don’t line up correctly, you may encounter wireless charging issues.
Make sure to place your iPhone correctly in the charging pad or at the center of the coil and then try checking whether your device is charging. If the issue persists, try the next solution.
Fix 2: Clean Your iPhone’s Charging Pad
Most of the time, wireless charging pads or iPhone back surfaces may be filled with some dust or dirt particles that reduces the sensitivity of the wireless charging process. However, if the iPhone back surfaces or the charging pad are wet, it may cause issues with wireless charging. In that case, wipe your wireless charger and iPhone back with a soft cloth. With these tricks, you are able to charge your iPhone through a wireless charger without any interruptions.
Several users reported fixing their problems by cleaning the back surface of the iPhone and charging pad. This is one of the easiest methods to fix the iPhone 15 Pro and 15 Pro Max wireless charger not working. If the issue persists, try the next solution.
Fix 3: Charging Pad Might Be Incompatible or Defective
In most cases, the wireless charging is not working or tends to fail to charge iPhones because of the incompatible or defective model of the wireless charger. Ensure your iPhone device is compatible with your charging pad or coil. Apart from that, it could be possible that the wireless charger you are using is defective, so you cannot charge your iPhone with a wireless charger.
Additionally, you can use other devices that support wireless charging on the charging pad or coil to check whether the charging pad is working. If it’s working, it could be possible that your phone is incompatible with the charging pad.
Nevertheless, if the charging pad is faulty or damaged, then it may face issues with the wireless charger. In such a case, you should try another charging pad and then charge your iPhone with a wireless charger. If the issue persists, try the next solution.
Fix 4: Reboot Your iPhone
Sometimes, the wireless charging is not working on your iPhone 15 Pro and 15 Pro Max due to software conflicts and glitches. Restarting or rebooting the device is all we need to do in such a case. Rebooting your iPhone might resolve several issues and bugs on the device. Usually, it refreshes its random-access memory (RAM). To reboot your iPhone device, follow the steps below:
- Press and quickly release the Volume Up button.
- Press the Volume Down button and then quickly release it.
- Next, press and hold the Power button until the screen goes black and the Apple logo appears.
- Now, your iPhone will automatically start to boot up.
- Try checking if the wireless charging issue has been resolved.
Fix 5: Try Using a Magsafe Charger
If you have tried the above solutions and fail to work, try using a MagSafe charger for your iPhone 15 Pro and 15 Pro Max. The MagSafe charger is popular and trusted, and several users choose this option to charge their iPhone devices. But, sometimes, these chargers aren’t functioning properly with lower device models like the iPhone X.
Make sure to charge your iPhone 15 Pro and 15 Pro Max with a MagSafe charger and check if it works. But when charging iPhones other than the iPhone 11 or earlier, using a MagSafe charger is not recommended because it doesn’t work well with lower models. Ensure to charge your iPhone device with MagSafe and then check if the issue has been resolved.
Fix 6: Update Your iPhone
If you run on an older iOS version, only iPhone 15 Pro and 15 Pro Max device, you may experience several issues and bugs, including the wireless charger not working. However, Apple releases updates from time to time to improve the overall performance and stability of the device.
Therefore, if you have an issue with the wireless charger on your iPhone 15 Pro and 15 Pro Max device, it’s necessary to update the iOS to the latest version. The latest updates include additional features and improvements. It may also fix several bugs and issues on the device, so you don’t need to worry about any issues. It is suggested that you update your iPhone to the latest version, as it’s a good way to fix general bugs and issues on your device.
Here’s how you can check for software updates on your iPhone device by following the steps below:
- Open the Settings app on your iPhone.
- Scroll down and tap on General.
- Next, tap on Software Update.
- Download and install the update if available.
- Once the update is finished, restart your iPhone.
- Finally, check if the wireless charging issue has been resolved.
Fix 7: Remove the Phone Case
Sometimes, if you’re trying to charge your iPhone device with a wireless charger by putting the back case on your iPhone, it may cause problems with the wireless charger. However, Qi wireless chargers work with almost all cases except those thick or metal ones.
Metal segments are placed inside the back case for magnetic mounts, so it should not affect wireless charging. If you are using any metal case or a harder type case, ensure to remove it and then charge your phone with a wireless charger. Now, check if your iPhone is charging even without using the back case with a wireless charger. If the issue persists, try the next solution.
Fix 8: Reset Your iPhone
If you have tried the above workarounds and it fails to work, or the charging pad is functioning properly, it’s likely possible that there’s an issue with the software on the device itself that is causing the error. In that case, the only option is to perform a factory reset on your iPhone device.
A factory reset will completely erase all your iPhone data, so take a backup before proceeding with this method. Once you are ready with back up, you can proceed with this method. To reset your iPhone, follow the steps below:
- Open the Settings app on your iPhone.
- Tap on General.
- Scroll down and tap on Transfer or Reset iPhone > Reset.
- Confirm the process by entering your phone passcode.
After entering your iPhone passcode for confirmation, your iPhone will automatically shut down and start the reset process. It will take a few minutes to boot up. Make sure to wait patiently until or unless your iPhone completely turns on. Afterward, set up your iPhone by following the on-screen instructions and then place your iPhone on a charging pad or coil to check if the issue has been resolved.
Fix 9: Try Another Power Adapter/Charging Cable
To ensure that the power adapter is not the reason the wireless charging pad is incompatible or damaged, it may also be necessary to replace it. However, you can easily check if your power adapter and power cable are charging by using a phone or AirPods, also you can test them with a power adapter and power cable.
Furthermore, it’s possible that the charging cable or power adapter might have a defect after being paired with other devices and that’s one of the common reasons you cannot charge your iPhone with a wireless charger. Use another cable or power adapter if the wireless charging isn’t working with your iPhone.
If none of the above solutions works for you to fix the “iPhone 15 Pro and 15 Pro Max wireless charging not working” issue, we suggest you contact the Apple support team for further assistance. It’s one of the best ways to diagnose and resolve the problem. Customer support will probably provide the best solutions and suggestions that you can take to solve them within a minute.
In case there is an issue with the hardware itself, then you should visit a nearby Apple Store to get a replacement of your phone if the warranty is available. They will surely fix the issue if it’s related to a hardware issue without taking any charges if the device is under warranty. When asked, give complete details on your wireless and iPhone model number.
Wrapping Up
It can be annoying when your iPhone 15 Pro or 15 Pro Max’s wireless charging isn’t working, especially when trying to charge your AirPods or iPhone wirelessly in an emergency. Fortunately, we have listed the most effective solutions in this guide that will help you fix the wireless charging issue on your iPhone device.
Make sure to pay attention to each and every solution till the end, and you will get back to using wireless charging again on your iPhone. If the above solutions fail to work, then don’t hesitate to contact Apple customer support for help. So, that’s how you can quickly troubleshoot and fix the problem on your iPhone device. We hope that this guide has helped you. If you have any other queries, let us know in the comments section.
