Some possible reasons for the CarPlay issue are listed below. Please take a look at them to better understand the problem.
- Incorrectly CarPlay Set Up: Generally, the iPhone CarPlay isn’t working because of incorrect CarPlay set up. As most of the users don’t know how to set the CarPlay and that’s the reason why they are unable to access it. Below we have listed the steps to set up the CarPlay in a proper way.
- Disabled Siri: It is possible that you have disabled the Siri on your iPhone, causing the issue with the CarPlay access. Ensure to verify whether Siri is enabled on your iPhone or not.
- Outdated Software Version: An outdated software version can cause several issues including CarPlay not working issue. There may be a chance that you are unable to access the CarPlay feature on your iPhone due to running on the oldest version.
- Damaged or Faulty Cable: If you are trying to connect the CarPlay by using a USB cable, then sometimes the CarPlay is not working due to damaged or faulty cable. Ensure to check the cable and connection to fix the problem.
- Incompatible CarPlay: CarPlay tool is not available everywhere. So, if you are trying to connect with your Car where the feature isn’t not available then you may encounter issues. You can visit Apple’s official website to find out whether the CarPlay is available in your country or region.
Fix: iPhone 15 Pro and 15 Pro Max CarPlay Not Working Issue
The CarPlay not working issue is a very irritating problem on the iPhone 15 Pro and 15 Pro Max. The CarPlay is an interesting feature that Apple has over the years and they are upgrading with software updates. If you use your iPhone to communicate or other innovative features while driving the car you have, then probably you must hear about the Apple CarPlay.
As the same tool is available for Android users known as Android auto, but for the Apple iPhone, this is basically known as CarPlay. This mainly allows you to play music, navigation, communicate, and much more. But it could be frustrating when you are not able to use these features on your car through CarPlay on your iPhone.
Let’s focus on the effective solutions we have listed in this guide to fix the CarPlay not working issue on your iPhone 15 Pro and 15 Pro Max. Make sure to follow each and every solution until or unless you find the perfect one. So, without wasting much time, let’s begin.
Fix 1: Make Sure You’ve Set Up CarPlay Correctly
Before attempting any other solutions, it is essential to set up CarPlay in the correct way on your iPhone 15 Pro and 15 Pro Max. Most users don’t know the procedure to set up CarPlay in a correct manner. This is why they encountered such issues with their device. Make sure to follow the steps below to set up CarPlay:
- Firstly, ensure that CarPlay is supported in the region or country you’re living in.
- Check whether the car you have is compatible with CarPlay.
- Start your car and make sure that Siri is on. If your car supports USB connection for CarPlay feature, then plug in your iPhone.
- Here, you will see the CarPlay icon on the screen.
Alternatively, if the car supports the Wireless CarPlay then access it through the voice command button on the steering wheel. Keep the stereo in wireless or in Bluetooth mode.
Afterwards, take your iPhone and head over to Settings > General. Then, tap on CarPlay and you will see the car list on the screen. Select your car and you should be good to go to use the iPhone features from your car.
Fix 2: Check Your Cable and Connection
If you are trying to access CarPlay through a wired connection (USB Cable) then make sure it is working in the correct way. Most of the time, the CarPlay connection issue occurs due to a faulty or damaged cable. If you are unable to connect the CarPlay or it keeps disconnecting, then the cable might be the reason. Make sure to check whether the cable is properly connected on your car and iPhone.
Additionally, it is possible that your car requires the iPhone to be plugged into a different port, make sure to use the correct port for CarPlay by reading the manual. Typically, it has a CarPlay or smartphone icon on or near the port location. Also, you have to check your charging port in order to check whether there is any debris inside or its damage.
Make sure the USB-C cable you’re using is in good condition. Plus, check for any dust or debris inside the port and if it is visible, ensure to clean it. On the other hand, it’s best to use the original cable that came with your iPhone 15 Pro and 15 Pro Max box.
Fix 3: Restart Your iPhone
One of the most simple and straightforward methods to solve the CarPlay not working issue is to restart your iPhone and CarPlay system. This is one of the most powerful and considering solutions that fix several issues and bugs at a time. Typically, the CarPlay is not working or functioning well due to software issues. In such a scenario, restarting the device is the best choice.
To restart your iPhone, press and quickly release the Volume Up button. Then, press and release the Volume Down button. Next, press and hold the Power button until the screen goes black and the Apple logo appears on the screen. Once done, make sure to connect CarPlay and check if the issue has been resolved. If the connection fails, turn off the Infotainment system on your car and then turn it back on. Check the issue again whether it is fixed or not.
Fix 4: Enable Bluetooth and WiFi Network
Are you trying to connect CarPlay using a USB-C cable? If so, stop right here and try connecting wirelessly instead. As some car models support wireless Apple CarPlay, however this connection can be easily connected either by Bluetooth or Wi-Fi, sometimes both are needed to access. If your car supports either Wi-Fi or Bluetooth, make sure to enable it and try connecting again.
Fix 5: Toggle Airplane Mode
If you are trying to connect CarPlay on your iPhone through a wireless method, then it is necessary to turn on your Bluetooth and Wi-Fi network. In case, these settings are already enabled and the CarPlay is still not working on your iPhone 15 Pro and 15 Pro Max, turn on Airplane mode and then turn it back off. This may help you to restore the connection.
However, this method is most useful when there is an issue with network connection. But, you should give it a try. Simply, open the Control Center and tap on the Airplane mode icon to turn it on. Wait for a second and then tap on it again to turn back off. Afterwards, try checking if the issue has been resolved.
Fix 6: Make Sure Siri is ON
If you are having an issue with CarPlay on your iPhone and it’s not working anymore, ensure to check whether Siri is enabled or disabled on your iPhone 15 Pro and 15 Pro Max. In some cases, the Siri feature gets disabled, and you need to enable it back in order to operate it through voice command. Here’s how to do it.
- Open the Settings app on your iPhone.
- Scroll down and tap on Siri & Search.
- Tap on the “Listen for” option and select “Siri or Hey Siri” to enable it.
In case you have already enabled the Siri option on your iPhone then ensure to turn it off and then turn back on. This may help you to access voice commands and you should be good to go.
Fix 7: Reset All Settings
Resetting all settings on your iPhone 15 Pro and 15 Pro Max can fix several issues including “CarPlay not working” issue. By resetting the device settings, all incorrect settings will wash away and then you can connect CarPlay without any interruptions. Don’t worry about data, it won’t delete your personal data like photos, videos, and installed applications. Here’s how to reset all settings on your iPhone:
- Open the Settings app on your iPhone.
- Tap on General.
- Then, tap on the “Reset” option.
- Tap the “Reset All Settings“ option.
- Enter the passcode of your iPhone and tap on the “Reset All Settings” option.
Once you have proceeded with the reset process, leave your iPhone idle for at least five minutes to complete the process. Once done, try connecting CarPlay and check if the issue has been resolved.
Fix 8: Update Your iPhone
Apple often releases software upgrades to enhance the device’s performance. It also resolves some software flaws and defects. Therefore, if you’re running on an outdated version then it can cause multiple issues including with the applications and settings. Make sure to update your iPhone to solve software issues and bugs. Here’s how to do it.
- Open the Settings app on your iPhone.
- Tap on General.
- Tap on Software Update.
- Download and install the update if available.
- Once finished, restart your iPhone to apply changes.
Note: Make sure to connect your Wi-Fi with a reliable and strong internet connection to download the available updates. You can also connect your iPhone with a Wi-Fi connection.
Fix 9: Reconnect CarPlay
If you have tried the above solutions and it fails to work, make sure to disconnect and reconnect CarPlay on your iPhone. It could be possible that your CarPlay connection could have become corrupted, therefore you can use this method to resolve the issue.
- Open the Settings app on your iPhone.
- Tap on General > CarPlay.
- Here, you will see your car model.
- Tap on your car and then tap Forget This Car.
Now, you will need to set up CarPlay again. Simply, plug your iPhone 15 Pro or 15 Pro Max into the USB-C port in your car. On the other hand, if your car supports wireless CarPlay, head over to Settings > General > CarPlay. Tap on the Available cars and then select your car from the list to connect it. Afterwards, check if the issue has been resolved.
Fix 10: Connect CarPlay to iPhone Via USB Cable
There are two methods to connect your iPhone to CarPlay. If one fails, then try the other one. The first method is with the wire (USB Cable), while the other method is wireless. We suggest you first plug in the certified USB cable, make sure to don’t use unauthorized cable as it doesn’t support it. Afterwards, try playing any music through CarPlay to check out the results. If it fails to work, try changing the USB port and check it out.
If none of the above workarounds helps to resolve the “CarPlay not working” issue, it is suggested you perform a factory reset. It’s one of the powerful methods you can try to solve it. There might be a chance that there’s an issue with your phone settings. In that case, performing a factory reset will solve the issue permanently.
Resetting the device will completely erase all your data including photos, videos, all installed applications, etc. Make sure to take a complete backup before proceeding with this method. Once you are ready with back up, follow the below steps to factory reset your iPhone:
- Open the Settings app on your iPhone.
- Tap on General > Transfer or Reset iPhone.
- Next, tap on Reset > Reset All Settings.
- Enter your iPhone passcode and your device will start the process automatically by itself.
This process may take a few minutes, so have some patience. Once the iPhone boots up, set up your iPhone by following the screen prompts. After that, try checking if the issue has been resolved.
Last but not least, if you have tried all the solutions we have listed above and still the CarPlay is not working, it is recommended to contact the Apple support team for help. They will probably suggest you with their best solutions and you can easily resolve the problem. You can also visit a nearby Apple service center for further assistance.
Final Words
CarPlay is a useful feature that allows you to connect your iPhone with your car and access your iPhone without any hurdle. It allows you to play music, navigation, etc. But it could be irritating when this feature is not working on your iPhone 15 Pro and 15 Pro Max. Don’t worry, we have covered the effective solutions that you can take to troubleshoot on your own without the Apple support help.
Make sure to try all the solutions that we have mentioned in this guide. If the issue persists then don’t hesitate to contact the Apple support team for further assistance. Let us know which of the above solutions did the trick? If you have any other queries, let us know in the comments section. Also, if you know someone else having issues with something similar, help them out by sharing this article.
