- Proximity Issues: Transferring data works best when iPhones are physically close, improving Bluetooth and Wi-Fi performance due to reduced interference and signal attenuation.
- Software or Hardware Faults: The data transfer failure is often due to software glitches, but hardware issues can also play a part.
- Low Battery: Inadequate battery charge can cause disconnections or interruptions during data transfer.
- SIM Card Placement: Incorrectly placed SIM cards can disrupt network connections necessary for smooth data transfer.
- Wi-Fi Network Mismatch: Effective data transfer requires both iPhones to be connected to the same Wi-Fi network.
- Network Issues: Problems with the router or internet connectivity can hinder smooth data transfer.
- Network Configuration: Corrupted or incompatible network settings may cause connectivity problems.
- Low Power Mode: This mode, intended for battery conservation, might interfere with the transfer process.
20 Ways to Fix iPhone 14 Pro and 14 Pro Max Data Transfer Failed or Not Working
Now that we have taken a trip around the reasons why your iPhone 14 Pro / 14 Pro Max’s data transfer could be failing or not working, we can proceed with solving the issue. Just like the reasons, there are a number of solutions that you can try.
This is an extensive guide that covers almost all of the possible solutions. Here, we will start with the basic and the most obvious solutions first and then move on to some of the more advanced solutions. Make sure to try all solutions before you jump to the conclusion.
Fix 1: Place the iPhones Close to Each Other
When dealing with iPhone connectivity issues, one of the first things to try is to move the devices closer together. This easy tweak can have a significant impact on how well your devices and connections work. When the iPhones are in close proximity to one another, Bluetooth and Wi-Fi performance improves.
Because of the potential for interference and signal attenuation, Bluetooth functions best when devices are in close proximity to each other. Wi-Fi, which is crucial for many types of data transfers, is at its most effective when devices are in close proximity.
Simply put, improving the wireless connection between the iPhones by moving them closer together is the first and most basic step in solving the problem. If the issue still persists, move down to the next solution.
Fix 2: Restart your iPhones
Restarting your iPhone fixes any short-term problems that may have been slowing down the system. It’s like starting over with the gadgets, which may fix their connectivity and functionality problems. Follow the steps below to restart your old and new iPhone:
iPhone With Face ID:
- Press and hold the Side button and the Volume Up or Volume Down buttons simultaneously for a few seconds.
- Once the power off slider appears, simply drag it to the right to power off your phone.
- Wait for a few seconds and let your iPhone drain all the charge.
- Now, press and hold the Side button to turn your iPhone back on. Release the button once you see the Apple logo or when your iPhone vibrates.
iPhone With Home Button and Side Button:
- Press and hold the Side button for a few seconds.
- Once the power off slider appears, simply drag it to the right to power off your phone.
- Wait for about 30 seconds and let your iPhone drain all the charge.
- Now, press and hold the Side button to turn your iPhone back on. Release the button once you see the Apple logo or when your iPhone vibrates.
iPhone With Home Button and Top Button:
- Press and hold the Top button for a few seconds.
- Once the power off slider appears, simply drag it to the right to power off your phone.
- Wait for about 30 seconds and let your iPhone drain all the charge.
- Now, press and hold the Side button to turn your iPhone back on. Release the button once you see the Apple logo or when your iPhone vibrates.
If that doesn’t work, you can force-restart your iPhone. This is especially helpful when your iPhone freezes or becomes unresponsive. Follow the steps below:
iPhone 8 or Later:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button and release it once you see the Apple logo or when your iPhone vibrates.
iPhone 7 and 7 Plus:
- Press and hold the Sleep/Wake button and the Volume Down button simultaneously for a few seconds.
- Release the buttons once you see the Apple logo or when your iPhone vibrates.
iPhone 6s and iPhone SE (1st Generation):
- Press and hold the Sleep/Wake button and the Home button simultaneously for a few seconds.
- Release the buttons once you see the Apple logo or when your iPhone vibrates.
Fix 3: Update the Software on Both iPhone
Make sure that both the old iPhone and the iPhone 14 Pro / 14 Pro Max are running on the latest iOS version available. This guarantees that the devices have the latest optimizations, fixes, and security patches installed. The transfer issue often happens when the software on both iPhones is incompatible.
It’s an essential part of troubleshooting since it allows you to fix any software problems that could be harming your device’s connectivity or performance. Follow the steps below to update your iPhone:
- Open the Settings app on your iPhone.
- Tap on General.
- Then, tap on Software Update.
- Your iPhone will automatically check for any available updates and prompt you to install them.
- Tap on Download and Install.
- Restart your iPhone once the installation is complete.
Fix 4: Make Sure Both iPhones are Charged
Maintaining a full charge is crucial for reliable data transfer. Disconnection or other disruptions could occur if the battery life is too low to continue the procedure. Keeping the devices charged ensures a smooth handoff and reduces the likelihood of interruptions caused by a lack of power. Even better, you can try connecting both devices to the charger during the data transfer.
Fix 5: Insert SIM Card
Making sure the SIM cards are in the correct slots will guarantee that your gadgets can connect to a network. A properly inserted SIM card ensures uninterrupted data transfers and the flawless operation of other network-related services, paving the way for effective connection between iPhones.
Fix 6: Make Sure you Are Connected to the Same Wi-Fi Network
When transferring data between two iPhones, it’s crucial to make sure they’re both connected to the same Wi-Fi network. This guarantees that the devices are in the same local network domain, which is necessary for effective communication and data sharing. Here’s how to check the Wi-Fi network you are connected to:
- Open the Settings app on your iPhone.
- Tap on Wi-Fi.
- Make sure both iPhones are connected to the same Wi-Fi network.
- If not, tap on the Wi-Fi network you’d like to connect.
- Enter the password (if any) and tap on Join.
Fix 7: Restart your Router
Simply restarting the router will update the network settings. If temporary network congestion or router problems are preventing the iPhones from communicating, this step can fix the problem. It encourages a secure and clutter-free online space. Here’s how to restart your router:
- Unplug your router from the power socket.
- Let any residual charge drain out of the router.
- Wait for a minute or two and plug your back in.
- Try connecting to the Wi-Fi network and see if the issue has been resolved.
Fix 8: Check your Internet Connection
When transferring data between iPhones or troubleshooting connectivity issues, a stable and reliable internet connection is crucial. Successful data transfers, updates, or other online tasks rely on a well-functioning network; thus, this step is essential.
Before doing anything further, make sure your iPhone is connected to either Wi-Fi or cellular data. Select “Wi-Fi” from the Settings menu to check the network status. If you need to use cellular data, you should do so only if a solid signal is available.
Next, check your internet speed and quality by using a speed test. There are a number of speed testing apps readily available in the App Store. You can also check the internet speed on websites like fast.com.
Contact your ISP and make sure there are no internet issues with the network. If there is an issue, the ISP should inform you about that and give a time for when the issue will be resolved. After the said period of time, check to see if the data transfer is now working.
Fix 9: Reset your Router
If restarting the network repeatedly doesn’t fix the problem, this is the next step to take. A router can be reset to its factory settings by resetting the device. It resets the network to its factory settings, which could solve complicated connectivity issues. Follow the steps below to reset your router:
- Most routers have a tiny reset button on the bottom or back. You can use a pin or paper clip to push it.
- Press and hold the reset button for 10 to 15 seconds using a pin or paperclip. Keep it firmly in place until the router’s lights begin to flash rapidly, indicating that the reset procedure has begun.
- Turn off the router by unplugging it or manually turning it down after pressing the reset button.
- Before proceeding, wait for the router to completely power down. The next step is to reconnect the power cord or reboot the router.
- Be patient as the router reboots and sets itself up. As it boots up, the router will go through a series of light cycles to convey its status.
- You must reconfigure your router after doing a reset. Connecting to your Wi-Fi network and configuring the necessary credentials and safeguards are required.
If you have forgotten your Wi-Fi password or are experiencing persistent network problems, resetting your router may be the best solution. Keep in mind, however, that doing so will erase all previously recorded changes, so you will need to reconfigure the router to fit your current needs.
After the router has been reset, go to your iPhone and connect to the Wi-Fi network. Then, try transferring the data and see if the issue has been resolved. If the issue still persists, move on to the next solution.
Fix 10: Change your Wi-Fi Network
If your existing Wi-Fi network is malfunctioning, try connecting to a different one as a first step in troubleshooting. Congestion in the network or technical issues can occasionally disrupt connections.
If you want your iPhone transfers to go more smoothly, try switching to a less crowded or unstable network. Here’s how to forget and switch to a different Wi-Fi network:
- Open the Settings app on your iPhone.
- Tap on Wi-Fi.
- Then tap on the “i” next to your Wi-Fi network.
- Tap on Forget This Network.
- Now, go back to the Wi-Fi page and tap on the Wi-Fi network you’d like to connect to.
- Enter the password and tap on Join.
- Do this on your old iPhone as well.
- Now, try transferring the data and see if the issue has been resolved.
Fix 11: Reset Network Settings
The iPhone’s network configurations can be reset to their factory settings to resolve any network-related issues that could be hindering the data transfer. Forcing the device to re-establish network connections from the start by erasing saved Wi-Fi passwords, VPN settings, and cellular configurations can fix network issues. Follow the steps below:
Note: Resetting the network settings will delete all your saved Wi-Fi passwords, VPN settings, cellular configurations, and other network settings.
- Open the Settings app on your iPhone.
- Tap on General.
- Scroll down and tap on Transfer or Reset iPhone.
- Then, select Reset.
- Tap on Reset Network Settings.
- You will be prompted to enter your iPhone’s passcode and/or Screen Time passcode. Enter it to proceed.
- Now, tap on Reset Network Settings once again.
- If possible, restart your iPhone and then connect to a Wi-Fi network.
- Do the same on your old iPhone as well.
- Now, try transferring the data and see if the issue has been resolved.
Fix 12: Reset All Settings
Resetting all settings on an iPhone returns it to its original configuration while keeping all user data and media intact. This reset gives the device a new start and can fix software issues or incompatible settings that have been preventing it from connecting or transferring data. Follow the steps below:
Note: Resetting all settings will delete all your saved configurations, including network settings.
- Open the Settings app on your iPhone.
- Tap on General.
- Scroll down and tap on Transfer or Reset iPhone.
- Then, select Reset.
- Tap on Reset All Settings.
- You will be prompted to enter your iPhone’s passcode and/or Screen Time passcode. Enter it to proceed.
- Now, tap on Reset All Settings once again.
- If possible, restart your iPhone and then connect to a Wi-Fi network.
- Do the same on your old iPhone as well.
- Now, try transferring the data and see if the issue has been resolved.
Fix 13: Turn OFF Low Power Mode
In order to save battery life, Low Power Mode disables background processes and network activity. Enabling it may disrupt the connection between the devices or slow down the transmission process. If you want to transfer data across the network without any interruptions, turn it off. Follow the steps below:
- Open the Settings app on your iPhone.
- Tap on Battery.
- Tap on the toggle next to Low Power Mode to turn it off.
Alternatively, you can also turn off the Low Power Mode from the control center as well.
Fix 14: Toggle ON and OFF Airplane Mode
Turning the iPhone into Airplane Mode entails disabling all wireless connections and then re-enabling them. This can momentarily break and restore all connections, which can fix small network issues and let devices reconnect more securely. Follow the steps below:
- Open the Settings app on your iPhone.
- Tap on the toggle next to Airplane Mode to turn it on.
- Wait for a few seconds, and then tap on the toggle again to turn it off.
Alternatively, you can also toggle the Airplane Mode from the control center as well.
Fix 15: Use a Cable to Transfer Data
The data transfer between iPhones is direct and secure when using a cable. If you need to transfer data quickly and securely without worrying about disruptions or delays caused by wireless signals, then a USB cable is the way to go. Follow the steps below:
- Get a suitable data transfer cable for iPhones. You will need a Lightning-to-Lightning cable for this.
- Connect one end of the cable to the outgoing iPhone’s Lightning port and the other end to the receiving iPhone’s Lightning or USB-C port.
- Unlock both iPhones and make sure they “Trust” one another. Each device may receive a prompt asking for permission to trust the connected device. Tap “Trust” to make a secure connection.
- Select the data to transfer from the sending iPhone. This can include images, movies, contacts, and other stuff.
- Allow the transfer to continue. The old iPhone will quickly transfer the specified data to the receiving iPhone via the cable.
- Confirm that the data has been successfully delivered to your new iPhone once the transfer is complete.
Cable data transfer is a reliable and effective choice, especially for larger files or when a secure and stable connection is required. Many users prefer direct connected connections because they provide a quick and error-free transfer.
Fix 16: Turn ON Bluetooth
Bluetooth enables a close-range wireless connection between two iPhones. In some cases, such as when connecting two iPhones or transferring data between them, having a direct and steady connection between them might be helpful. Follow the steps below to turn on Bluetooth:
- Open the Settings app on your iPhone.
- Tap on Bluetooth.
- Now, tap on the toggle next to Bluetooth to turn it on.
Alternatively, you can also turn on the Bluetooth from the control center as well.
Fix 17: Use iTunes or Finder to Transfer the Data
You can also connect your iPhones to a computer via a USB cable and use iTunes or Finder for data transfers. This facilitates data transfer and synchronization and provides a trustworthy means of moving media files, app data, and other forms of data between iOS devices. Follow the steps below:
- To connect your iPhones to the computer, make sure you have an appropriate USB cable (Lightning-to-USB or Lightning-to-USB-C).
- Connect one end of the USB cable to the computer’s USB port and the other end to the sending iPhone’s Lightning or USB-C port.
- Open iTunes on a PC or Finder on a Mac running macOS Catalina or later.
- If prompted, authorize the connection on the iPhone by pressing “Trust” to create a safe and trustworthy connection between the iPhone and the computer.
- Select the icon for the old iPhone in iTunes or Finder. This gives you access to its data.
- Navigate to the specific data you want to transfer within iTunes or Finder, such as images, videos, music, or app data.
- Select and start the transfer procedure for the selected data by following the steps in iTunes or Finder.
- Keep track of the transfer’s progress and completion.
- Confirm that the transferred data is now available on the new iPhone.
Fix 18: Restore iPhone And Try Again
If the above solutions do not work, you can restore your iPhone using iTunes or Finder and try again. Restoring your iPhone will fix any software issues or glitches that could be causing the issue. Follow the steps below to restore your iPhone. Make sure to restore your new iPhone only. Follow the steps below:
Note: Restoring your iPhone will reset it to factory settings.
- To connect your iPhones to the computer, make sure you have an appropriate USB cable (Lightning-to-USB or Lightning-to-USB-C).
- Connect one end of the USB cable to the computer’s USB port and the other end to the sending iPhone’s Lightning or USB-C port.
- Open iTunes on a PC or Finder on a Mac running macOS Catalina or later.
- If prompted, authorize the connection on the iPhone by pressing “Trust” to create a safe and trustworthy connection between the iPhone and the computer.
- Select the icon for the new iPhone in iTunes or Finder. This gives you access to its data.
- Click on the “Restore” option in iTunes or Finder. Follow the on-screen instructions to confirm and begin the restoration procedure.
- Allow the restoration process to finish. This may take some time as the software on the iPhone is reinstalled.
- The iPhone will restart and prompt you to set it up after restoration. To set up the device as new or restore from a backup, follow the on-screen instructions.
After you’ve finished configuring the iPhone, reconnect it to the computer and try the data transfer again using your selected method. If the issue persists, move on to the next solution.
Fix 19: Use iCloud Backup To Transfer Data
Using iCloud Backup, you can copy data from your old iPhone to the new one by making a backup of that information on iCloud and then restoring it to the destination device. This solution is both efficient and convenient because it guarantees a smooth transfer of programs, settings, and other critical data between devices.
When you use iCloud Backup, and you don’t have sufficient iCloud storage to backup the data, you will be granted free temporary storage to complete the data transfer. Follow the steps below to use iCloud Backup:
Step 1: Taking A Backup
- Make sure that your old iPhone is connected to a stable Wi-Fi network.
- Connect it to a power source to keep it charged throughout the backup procedure.
- Open the Settings app on your old iPhone, then tap on iCloud.
- In the iCloud settings, select iCloud Backup.
- Turn on iCloud Backup if it isn’t already, then hit Back Up Now. Allow the backup process to finish. The amount of time required will depend on the quantity of data being backed up and your internet speed.
Step 2: Transferring the Data
- Turn on your new iPhone and follow the on-screen prompts until you reach the Apps & Data section.
- Select Restore from iCloud Backup and enter your Apple ID and password.
- Choose the most recent backup from the list. Make sure that it is the one you already saved on your old iPhone.
- Allow the procedure to complete. Your new iPhone will restart and prompt you to set it up.
- Follow the setup instructions on your new iPhone. After the process is complete, your data from the old iPhone will be transferred to the new device.
Using iCloud Backup to transfer data between iPhones is a safe and efficient technique. You can start using your new iPhone with all of your key data and settings intact. If the issue persists, move on to the next solution.
Contacting Apple Support is a sensible next step if all else fails. The Apple support team is highly trained and can solve even the most complex problems. If you are still experiencing difficulties with your iPhone 14 Pro / 14 Pro Max’s data transfer failure, Apple Support should walk you through individualized solutions or suggest the next steps. If there is a hardware issue with your device, you can also demand a free replacement, given your iPhone is under warranty.
Final Words
That’s how you fix the data transfer failure issue on your iPhone 14 Pro and 14 Pro Max. Just make sure that you have tried all the solutions mentioned in the article. If none of them seem to resolve the issue, you should contact Apple Support for further assistance.
Always make sure to take a full backup of your iPhone before performing any steps, as we don’t know what can cause a data loss. Lastly, let us know which solution worked for you. Is there any other solution you know of that might work? Let us know in the comments section below. Thanks for reading till the end!
