How to Fix iOS 17 Caller ID Not Showing

iOS 17 brings a new feature called Contact Poster, which lets users customize the caller ID to display a photo or emoji. Using this method, you can recognize...

Subrato Chatterjee

Last updated on January 19, 2024

Subrato Chatterjee

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Subrato Chatterjee is an Engineer who has always searched for something new. He found peace in technology, smartphones, and gaming. What do you need more? He is an expert in every sphere of life.

How to Fix iOS 17 Caller ID Not Showing

So, here are some fixes that will help you resolve the iOS 17 caller ID not showing issue:

Fix 1: Edit and Check Contact Poster

When exchanging Contact Posters with your friend or family member, but you still don’t get the same results when making a phone call, try this workaround to fix it. Here are the steps you need to follow:

Using the Contacts app, open the contact information for that person.
Thereafter, on the top-right corner of the screen, tap Edit.
Once you’ve selected the Contact Poster, click the Edit button.
Afterward, at the top-right corner of the screen, tap on the Contact Poster and then on Done. Once again, tap Done.

Even though it appears foolish and redundant since we did not make any changes to the Contact Poster, nor can we since your contact created it, but it somehow works.

Fix 2: Restart Your iPhone

If Contact Poster doesn’t work on your iPhone after you restart it, you should try restarting it. Your iPhone can be fixed by a simple restart if you are experiencing temporary glitches or problems. In this case, you need to power down and reboot your iPhone to fix temporary software issues.

Fix 3: Update Carrier Settings on Your iPhone

It is possible that the caller ID on your iPhone will not work if the carrier settings are not updated. You can try updating the carrier settings on your iPhone to resolve the issue with the caller ID not working on your iPhone. To do that, follow these steps:

It is important to make sure that your iPhone is connected to either Wi-Fi or cellular data in order to maintain a stable internet connection.
In the Settings app, open the General section and click About. Next, you’ll see details about updating the carrier settings.
To complete the update process, click “Update” and follow the on-screen instructions.

Once the update is complete, restart your iPhone to apply the new carrier settings, then test the caller ID by making a call.

Fix 4: Check If Show My Caller ID Is Disabled

It is generally caused by the person calling you disabling the “Show My Caller ID” option on his/her iPhone if the iPhone does not show names on incoming calls. Thus, it is necessary to verify whether this option has been enabled or disabled by the caller.

On the iPhone’s home screen, click Settings and select Phone.
Find “Show My Caller ID” and turn it on.

Whenever a new call comes in, the caller ID will be displayed correctly. In addition to following the steps above, you can also change your own iPhone’s caller ID settings if you don’t see names on outgoing calls.

You may also experience problems with Contact Posters if you unintentionally disable Name & Photo Sharing for your Contact Posters on your iPhone. Here, users can choose whether or not to share their Contact Poster.

It is necessary to inform your contacts to enable Name & Photo sharing on their iPhones if you can’t see their Contact posters. In the meantime, if your Contact Poster shows up but theirs doesn’t, you should check if yours is set up for Name & Photo Sharing.

On your iPhone, open the Phone app.
Tap on the contact card under the Contacts tab.
Select Contact Photo & Poster.
Make sure Name & Photo Sharing is toggled on.
In the Share Automatically section, select Contacts Only.

Fix 6: Reinsert the SIM card

It may also be necessary to reinstall the SIM card to fix the iPhone not showing names when receiving calls. To get started, follow these steps:

At first, to remove the SIM tray from your iPhone, turn it off and insert the ejection pin.
Once the SIM tray has been placed, wait for a few minutes before adding the SIM card.
You can now check the call ID by turning on the device.

Fix 7: Install the latest iOS update

There are also bugs in iOS that can prevent you from using Contact Posters. To see if Apple has issued a software update for your iPhone with relevant bug fixes, follow these steps.

To update your software, go to Settings > General > Software Update.
If an update is available, tap Update Now.

Fix 8: Reset all Content & Settings

It is recommended that you perform a factory reset on your iPhone if none of the previous fixes worked. By doing this, you will be able to restore your iPhone to factory settings and fix any issues that may have occurred.

In the Settings menu, tap General > Transfer or Reset iPhone.
Select Erase All Content and Settings.
Tap Continue > Enter the iPhone passcode. In the next step, follow the instructions on the screen once the automatic iCloud backup has been completed.

Fix 9: Contact Apple Support

It is recommended to contact Apple Support if you have tried all the solutions mentioned above but still cannot get Contact Posters to work on your iPhone. In order to diagnose and resolve issues, they can provide assistance over the Phone or help you schedule an appointment at a Genius Bar at an Apple Store near you.

So, that’s how you can easily fix the iOS 17 caller ID not showing the issue. For more info, comment below and let us know.

How to Fix iOS 17 Caller ID Not Showing