- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear Cache’ button.
- Restart the device and check for the problem.
Clear App Data
Clearing an app’s data will return it to its factory state.
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear All Data’ button.
- Restart the device and check for the problem.
Check if Voice Calling Works
Some carriers may have 4G LTE issues which can also affect other network services. Try checking if texting or voice calling is intermittent or having random issues. If they do have a problem even if there are excellent signal bars, there may be an issue with your network. You must contact your network operator for help.
Verify Roaming
If you were abroad or out of coverage of your home network recently, the roaming setting must still be on. Make sure to disable it in order for your device to connect to the network normally.
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Now tap ‘SIM Cards & mobile networks’.
- Scroll down and look for ‘Data roaming’ which will be under the Settings section.
- Tap on it to open Roaming settings.
- Now, toggle the slider towards the left turn off the National Roaming.
Change network mode
Sometimes, changing a device’s network mode from, say, 4G LTE to 3G can get rid of network problems. If you haven’t tried doing this as of this point, here are the steps to follow:
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Now tap ‘SIM Cards & mobile networks’.
- Now tap on the network name of which you want to change network mode.
- Now you will see ‘Preferred network type’ label under the Mobile Network Section.
- Tap on it.
- Now select your preferred network mode as 2G or 3G.
- Restart the device and repeat steps 1-3.
- Tap 4G or LTE or auto-connect to return to the original configuration.
Manually Disconnect from the Network
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Now tap ‘SIM Cards & mobile networks’.
- Now tap on the network name of which you want to Disconnect from the Network.
- Now you will see ‘Mobile Networks’ label under the Mobile Network Section.
- Tap on it.
- ap Select manually.
- Wait for your device to search for networks.
- Once it’s done searching, select another network to connect to. For example, if you’re on T-Mobile, pick AT&T or any other network.
- Your phone will be forced to return with an error because it won’t be able to register successfully.
- Afterward, select your network again and see if your device will now be able to re-register and fix the bug.
Troubleshoot router (if using wifi)
Check Whether Wifi is Working or Not
Checking if the issue lies on the wifi network or router should be the first step here. If you have another smartphone, laptop, or tablet, try to connect it to the same wifi network. If the second device has the same exact error or problem, it means that the cause of your issue is not within your Galaxy.
Restart Modem/Router
This is the first and most important step. If your modem or router has some issue then there is no benefit of trying other methods. Follow the below steps to properly reboot the modem or the router.
- Press and hold the power button, until the light goes off.
- Unplug the router from the power source.
- Keep it unplugged for 1-2 minute(s).
- Plug it back to the power source.
- Press the Power button to turn it back on.
- Wait for all the lights to become stable.
- Reboot your phone then try to connect to the Internet.
Wait until your device is connected then try to navigate to a website using your mobile app browser to see if you can now access the Internet.
If you are facing or observing any unusual behavior of the router then you need to contact your internet service provider as well.
Reset Network Settings
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- After opening Settings, look for ‘Connection & Sharing’ and open it.
- After opening Connection & Sharing, scroll down and tap ‘Reset Wi-Fi, mobile & Bluetooth’.
- Now, tap ‘Reset Settings’ that is located at the center bottom of the screen.
- Now, it will ask for your lock screen password, confirm it.
- Now, a popup window will appear asking you the final time.
- Finally, tap on the Ok button.
- Tap on it and you’re good to go.
Simple Reboot or Forced Reboot
Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Poco but this applies to every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.
Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.
The other way of the reboot is as follows:
- Press and hold the volume down button first and don’t let go.
- Press and hold the power key while holding down the volume down button.
- Keep both keys held down for 15 seconds or more.
If this doesn’t work then head to the next method. Rebooting your device regularly at least once every week can be beneficial.
Install Latest Software Updates
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘My Device’.
- Then tap on ‘System Update’.
- Tap on the ‘Check for updates’.
- If a system update is available, you’ll see the option on the screen. Tap Download and Install.
- If your system is up to date, you will see a message stating that the system is up to date.
Here are a few things that are needed to take care while updating your Poco X2 or any device:
- Your device must be connected to the internet.
- Your device must have enough space to download the update.
- Your device should have enough charge, more than 50% to install the update.
Troubleshoot apps in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Your device must be powered on.
- Press the power button on the phone.
- When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
- Now, long-press the Power OFF word on the screen.
- Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
- Select to reboot into Android Safe Mode.
- When done, a dedicated Safe Mode watermark will be displayed on your smartphone
- Observe the phone and check for the problem.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- Tap Uninstall.
- Tap OK to confirm.
Clear Cache from Recovery Mode
In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Turn off your phone.
- Now Press and hold Volume UP key + Power Key on your Poco device simultaneously for a while
- Once you see the Poco logo, you can release the button.
- The phone is now booted in recovery mode
- Use Volume keys to navigate to the Wipe cache partition option
- To confirm, you can use the Power button.
- Restart your phone
Factory Reset
Disclaimer
Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘My Device’.
- Now again scroll down and tap ‘Backup & Reset’.
- Now finally scroll till the end and tap ‘Erase all data (Factory Reset)’.
- Now, tap on the ‘Delete all data’ button that is located at the center bottom of the screen.
- Now, it will ask for your lock screen password, confirm it.
- Again it will ask your Mi account password.
- Enter the password and tap the Ok button.
From Recovery:
- Turn off the device
- Press and hold Volume Up key + Power Key
- Release Power key when POCO logo appears but keep pressing Volume Up key
- Release Volume Up key when Mi-Recovery Appears
- Use Volume keys to select and Power key to confirm
- Select Wipe Data and press power key to confirm
- Select wipe all data and press power key to confirm
- Select Confirm press power key to confirm
- Select “back to main menu” by press power key
- Select Reboot and press power key to confirm
- Select Reboot to System and press the power key to confirm.
Conclusion
That was it, this was the easiest way to Fix when Internet Won’t Connect on Poco X2. Follow them carefully to get benefits of the feature in your Poco X2. Are you facing any problems and issues with your Poco X2? Then there is nothing to worry about, we have an article dedicated to Poco X2’s issues and guides. Here is the Poco X2 Troubleshooting Guide. Although it’s rare, some cases of the issues on Poco devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Mi Store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.
Do you own a Poco Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Poco are coming soon.
If you have any queries regarding this, the comment section always available for you.
Poco X2 Troubleshooting Guide
