Verify Data Subscription
Mobile data is not free for subscribers, so a sudden stop for this service can mean settling your bills first. If you think that this factor can play a role in your situation, make sure to get advice from your carrier on what to do. In most instances, paying outstanding service will automatically restore the service.
Simple Reboot or Forced reboot
Well, I think you already know how to restart your phone. So restart the device and see whether it solves the issue or not. Restarting a device is always the ultimate solution for any issue. Not only Pixel, but this applies to every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.
Well, if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.
The other way of the reboot is as follows:
- Press and hold the Volume Down button.
- While holding it down, press and hold the Power key.
- Keep the button held for 10 seconds; it will be restarted automatically.
If this doesn’t work, then head to the next method.
Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:
- Open the Settings app.
- Tap Device Care.
- Tap the 3-dot at the top.
- Select Auto restart.
Reset Network Settings
- Open Settings from either the Quick Nav menu or the launcher.
- Scroll down and tap on General management.
- Then tap on Reset.
- Finally, tap on Reset network settings.
- Then tap on Reset settings.
- Confirm with your lock screen password when prompted.
Troubleshoot SIM card
Remove and Reinsert SIM Card
I don’t think you need another tutorial to reinstall a sim card on your device. Just remove the sim tray from the device, restart it, and then reinsert it.
- Activate the flight mode.
- Push Sim eject tool into the circular opening on the SIM card tray to remove it.
- Power off the device.
- Remove the Sim card from the Sim tray, then place it back in.
- Push the tray back into the slot.
- Boot the device.
Once you’ve removed the SIM card from the device, please wait for a few moments before re-inserting it. This has the effect of refreshing the system without the old cellular settings. Once the SIM card is re-inserted and the phone restarted, your network’s configuration should be added automatically.
If you have another phone that can work with your network, you can also insert the SIM card to it. This will help you check if there’s an issue with the SIM card itself. If the problem returns when you use the SIM card in the second device, you either have an issue with the SIM or the network. Try getting a new SIM card to see if it’s the SIM or the network.
Force Quit SIM App
This is usually recommended to fix minor app bugs. There are two ways to do this.
Method 1: Close an app using Recent Apps key
- On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
- Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
- Then, swipe up on the app to close it. This should force close it. If it’s not there, tap the Close All app to also restart all apps.
Method 2: Close an app using App Info menu
- Open the Settings app.
- Tap Apps.
- Tap the More settings icon (three-dot icon, upper right).
- Tap Show system apps.
- Find and tap the app.
- Tap Force Stop.
Clear SIM app cache
- Open Settings from either Quick Nav menu or the launcher.
- Tap Apps.
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap the appropriate app.
- Tap Storage.
- Tap the Clear Cache button at the bottom.
Delete SIM app data
- Open Settings from either Quick Nav menu or the launcher.
- Tap Apps.
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap the appropriate app.
- Tap Storage.
- Tap the Clear Data button.
Update apps
To check for Play Store app updates on your Galaxy:
- Open Play Store app.
- Tap More settings icon at the upper left (three horizontal lines).
- Tap My apps & games.
- Tap Update or Update All.
If you are on Cellular Data connection, we suggest you update via wifi only to avoid additional charges. Here’s how:
- Open Play Store app.
- Tap More settings icon at the upper left (three horizontal lines).
- Tap Settings.
- Tap App download preference.
- Select Over wifi only (select Over any network if you don’t have wifi).
- Tap Done.
Make sure also to keep your apps updated all the time by enabling auto-update option.
- Tap Auto-update apps.
- Tap Over wifi only (select Over any network if you don’t have wifi).
- Tap Done.
Verify Roaming
If you were abroad or out of coverage of your home network recently, the roaming setting must still be on. Make sure to disable it for your device to connect to the network normally.
- Open the Settings app.
- Tap Connections.
- Tap Mobile networks.
- Move the slider of Data roaming to the left to turn it OFF.
Change network mode
Sometimes, changing a device’s network mode from, say, 4G LTE to 3G can get rid of network problems. If you haven’t tried doing this as of this point, here are the steps to follow:
- Open the Settings app.
- Tap Connections.
- Tap Mobile networks.
- Tap Network mode and select 3G or 2G.
- Restart the device and repeat steps 1-3.
- Tap 4G or LTE or auto-connect to return to the original configuration.
Manually disconnect from the network
- Open the Settings app.
- Tap Connections.
- Tap Mobile networks.
- Tap Network operators.
- Tap Select manually.
- Wait for your device to search for networks.
- Once it’s done searching, select another network to connect to. For example, if you’re on T-Mobile, pick AT&T or any other network.
- Your phone will be forced to return with an error because it won’t register successfully.
- Afterward, select your own network again and see if your device will now be able to re-register and fix the bug.
Troubleshoot apps in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Turn OFF the device.
- Press and hold your device’s Power button till the model name screen.
- When the SAMSUNG logo appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Safe mode will display in the bottom left corner of the screen.
- Release the Volume down key when you see Safe Mode.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
- Open Settings from Launcher.
- Tap on Apps.
- Tap See All Apps.
- Tap an app that you want to uninstall
- Tap Uninstall.
- Tap OK to confirm.
Clear Cache from Recovery Mode
If you don’t know what recovery is, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Turn off your phone.
- Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
- When the green Android logo displays, release both buttons.
- The Recovery screen menu will now appear
- Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
- Wait until your device wipes out all cache or temporary data from the system partition.
- Press the Power button again to reboot the device.
This clears all the temporary data from the device. And then it works like new.
Factory Reset
Disclaimer
Factory reset will delete everything, so you want to make sure that you create a copy of your personal data such as photos, videos, documents, texts, etc. ahead of time.
- Open the Settings from the launcher.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset.
- Tap Reset to continue.
- Tap Delete All to confirm the action.
From Recovery:
- Turn off your phone.
- Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
- When the green Android logo displays, release both buttons.
- The Recovery screen menu will now appear
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm the action to clear your phone data.
An issue from your network operator can cause no Service bug so you won’t be able to fix it on your end. Talk to your carrier and let them check the problem if nothing is fixed after a factory reset.
Visit the Service Centre
Although it’s rare, some cases of the issues on Samsung Galaxy devices may have bad hardware as the origin. If a factory reset won’t help fix your issue, visit your local Samsung store or Service Center so a qualified Samsung technician can examine the hardware. If needed, they may send it in for repair or replacement.
Do you own a Galaxy Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Galaxy are coming soon.
If you have any queries regarding this, the comment section always available for you.
If your earlier handset was not 5G ready, you might have to replace the SIM by visiting your mobile service provider.
Note: if you have another 5G ready device, you can insert the current SIM. If it works in your older 4G device but not the 5G test device, you should try replacing with a newer SIM.