Samsung launched its newest flagships smartphones, Galaxy S10 series, more than a month ago. While these devices are highly performant and they came out with many exciting features, some of the default apps still suffer from glitches and errors. One of the most annoying bugs affects the camera app. And that’s quite disturbing for users since Samsung Galaxy S10 smartphones come with excellent cameras. In this article, you’ll find out how to fix “unfortunately, camera has stopped” error on Galaxy S10, S10E, and S10 Plus.
The “unfortunately, camera has stopped” error is usually triggered by third-party apps that conflict with the cameras on Galaxy S10, S10E, and S10 Plus, or by a software- or firmware-related glitches. Fortunately, you don’t need to take your smartphone to a phone repair store or return your Galaxy S10 device to Samsung to change it. You can fix “unfortunately, camera has stopped” error by yourself.
How to Fix “Unfortunately, Camera Has Stopped” Error on Galaxy S10, S10E, and S10 Plus
Shut down camera app on Galaxy S10
On some occasions, camera app on Galaxy S10, S10E, and S10 Plus is not working due to a minor glitch. You can solve that out by shutting down the camera app, also known as a force quit or stop operation.
- Force quit the camera app by following the next steps:
- On Home Screen, tap on the Recent Apps key
- Once the Recent Apps menu pops up, swipe right or left over the camera app to shut it down
Alternatively, you can try the next steps:
- Go to Settings -> Apps
- Tap on the three dots icon on the top-right corner
- Go to System Apps
- Locate the camera app and select it
- Tap on Force Stop
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Reset camera setting on Galaxy S10
Sometimes, the camera app fails to open the physical cameras on Galaxy S10, S10E, and S10 Plus due to some incorrect settings. You can quickly reset camera settings by following the next steps:
- Tap on the camera app and ignore the “unfortunately, camera has stopped error” that pops up on the screen
- Tap on the Settings icon
- Go to the bottom and select Reset Settings
- Confirm your selection
In case you cannot access the Settings button in the camera app because of the “unfortunately, camera has stopped” message, move on to the next method.
Force restart your Samsung Galaxy S10
A forced restart is useful because it refreshes the smartphone’s memory and allows the Android processed to start over. To force restart your Samsung Galaxy S10 press and hold the Power and Volume Down keys for approximately 10 seconds or until the Android logo comes up.
Once the device reboots, check if the camera issue is gone.
Wipe Cache Partition
The so-called Cache Partition is useful for the Android OS to store some data about the applications that users frequently use. Sometimes, this partition might get corrupt, so that might be the reason behind the “unfortunately, camera has stopped” error. You can fix that by performing a Wipe Cache Partition operation:
- Shut down your Galaxy S10
- Press and hold the Volume Up and Bixby keys for a few seconds
- Press and hold the Power button without releasing the Volume Up and Bixby button
- When the green Android logo pops up, release all the buttons
- In the Android Recovery Menu that opens up, navigate to Wipe Cache Partition and select the option by pressing the Power key
- When Wipe Cache Partition is done, restart your device
Run the camera app in Safe Mode
In case none of the solutions from the above worked for you, then the camera error might be due to a third-party app that’s using the camera and doesn’t allow for the primary camera app to operate the physical cameras on Galaxy S10, S10E, and S10 Plus.
Here’s how to enter Safe Mode:
- Power off your Galaxy S10 smartphone
- Press and hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right afterward, press and hold the Volume Down button
- Hold the Volume Down button until the device boots up, and the Safe Mode text appears in the bottom left corner
If the camera app works flawlessly in Safe Mode, then a third-party app is causing the “unfortunately, camera has stopped” error. You can uninstall any app that you think might use the cameras.
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Factory reset
A factory reset is an ultimate solution to fix any issues on your smartphone, be it Galaxy S10 or not. You can perform a master reset on Samsung Galaxy S10 smartphone by following the next steps:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends
Before performing a factory reset to fix “unfortunately, camera has stopped” error on Galaxy S10, S10E, and S10 Plus, remember to back up your personal data because a master reset will delete everything on your device.
