- Hold Power and Volume Down keys for 10 seconds
- Once the Android logo appears on the screen, release the buttons
- Allow your smartphone to reboot
Update the Gallery app
On Samsung Galaxy S10 smartphones, the Gallery app is designed by Samsung. You can check for updates on the Galaxy Apps store. If there is a new version available, you should install it.
Also, you can update all the other apps that might use the Gallery app from the Google Play Store. Go to Google Play Store -> My Apps & Games and update all the apps that have new versions available.
Run your smartphone in Safe Mode
Sometimes, third-party apps cause a conflict with the Gallery app. To fix “Gallery has stopped” error on Galaxy S10, S10E, or S10 Plus, you must see if a rogue application is behind that issue. Here’s how to use your phone in Safe Mode:
- Turn off your Galaxy S10 smartphone
- Hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right away, press and hold the Volume Down button
- Hold that key until the smartphone restarts, and the Safe Mode text appears in the bottom left corner
If Gallery app works correctly in Safe Mode, then a third-party app is the culprit behind the “Gallery has stopped” error on Samsung Galaxy S10 devices.
Clear Gallery app cache and/or data
To clear cache and/or data of Gallery app go to Settings -> Apps -> Gallery and tap on Clear Cache. Wait until the operation completes. You can then tap on Clear Data, too.
Factory reset Galaxy S10
Before doing that, you have to back up all your files stored on the smartphone because a factory reset will erase everything. Here’s how to factory reset Galaxy S10:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends
In most of the cases, a factory reset would fix “Gallery has stopped” on Galaxy S10, S10E, or S10 Plus.
